I placed a 60 dollar order on April 6,2013. Today is April 17th, and I tried to check the status of the order via the order confirmation email they had sent me on April 6th. NO INFORMATION was available. I called customer service and was told the items were OUT OF STOCK. I then said I did NOT appreciate my credit card being billed for an item they did not even have! Her response, "I understand." I then said that if an item is out of stock, it should say that when the order is PLACED, and I would not be ordering from this company again! She assured me that they were getting a delivery of my items either today or tomorrow and would ship it to me if I wanted to wait! I told her that I am NOT waiting much longer. If I don't receive these products soon, I will call for an immediate refund. This place should be shut down for FRAUD. Such BS! I could have ordered these products from Amazon and had them a week ago!