I ordered from them with hesitation. After I ordered was when I discover all the negative reviews. I actually got my products rather quickly to my surprise. It was junk. Absolute junk. This company is not out of the u.s. and they have east coast shipping their junkie product. They Banned Me from leaving any types of messages on their Facebook site. I guess they didn't like what I had to say. I couldn't instant message them anymore because they blocked me from that too. But I did get an email from them stating they talk to the manager of the warehouse and that they would give me 20% if I kept the product. What a joke. It doesn't work and not only that, it seems a lot of things dont work. It's a shame there are so many fraudulent companies out there like this on Facebook and as a buyer you have to do your research before giving you money up. My bank had no problem giving me my money back that's for sure.
I am so glad yet so sad to read these reviews. I have heard these types of comments on FB groups with other dog owners. I was trying to research on how much of the money they get actually goes to the animals and I found these reviews. I will be taking my business elsewhere. Also, I have read over and over the quality of their clothing is junk. I wonder why, coming from China!