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SmallwoodsReviews 1,291

4.4

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From the business

Smallwoods is a family-owned company based in East Texas, specializing in affordable, custom wall art and home décor. Founded in 2012 by Josh Smallwood, the brand was built on the values of family, resilience, and community. What began as a small framing business has grown into a thriving operation offering a wide range of personalized products — including custom frames, framed wrapped canvases, wrapped canvases, hanging canvases, wood prints, and apparel.


smallwoodhome.com
GILMER, TX, United States
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Smallwoods Reviews Summary

Smallwoods has a rating of 4.4 stars from 1,291 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Smallwoods most frequently mention customer service, great quality and new print. Smallwoods ranks 14th among Home Decor sites.

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Texas
1 review
0 helpful votes
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Beautiful!
June 26, 2025

I adore my 25 x 17 frames.
They look beautiful in my dining room area. The quality is amazing and they were shipped quickly.

Date of experience: June 18, 2025
Virginia
2 reviews
6 helpful votes
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Been buying for years!
June 26, 2025

Love love love this site! We have been using them since 2019, every new photo shoot I order new prints and we love them! I can upload a photo from my phone and have it print beautifully! I recommend this site to everyone and when people see all the frames in our home they always want to know where I get them! You will not be disappointed!

Date of experience: June 18, 2025
California
1 review
0 helpful votes
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The pictures I ordered turned out great. I love the prints and frames. I really love that I can order additional prints to swap out when I want.

Date of experience: June 18, 2025
New York
1 review
0 helpful votes
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Gorgeous!
June 26, 2025

Absolutely stunning! Well worth the money, fast, reliable and exactly what was ordered.

Date of experience: June 18, 2025
California
1 review
0 helpful votes
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Wonderful prints!
June 26, 2025

The quality is excellent, the prices are great, and we received our framed print very quickly!

Date of experience: June 18, 2025
California
1 review
0 helpful votes
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I am a big photo person and I have been looking forward to getting my engagement pictures on the wall. These canvases are better than I could have ever imagined and I will cherish these pictures for a long time. Quality is amazing. Overall very happy with them!

Date of experience: June 18, 2025
Arkansas
1 review
0 helpful votes
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The buying experience was good. The productive was not, sadly. Won't be able to use the Grapefruit candle melts.

Date of experience: June 18, 2025
Arkansas
1 review
0 helpful votes
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STILL MISSING PART OF MY ORDER
June 26, 2025

I ordered 3 framed pictures and only received 2 of them on 06/14/2025. I've been waiting for the other one to show up but getting worried that it's not.

Date of experience: June 14, 2025
Texas
1 review
0 helpful votes
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Incredible!
June 26, 2025

I was very impressed with the print quality and how it was packaged allowing it to have a safe shipment to our home. I won't hesitate to have future prints made at Smallwoods!

Date of experience: June 18, 2025
Illinois
1 review
0 helpful votes
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FAMILY PICTURES
June 26, 2025

I LOVE SMALLWOODS! I ALSO BOUGHT THE FRAMES YOU COULD CHANGE PRINTS OUT IN. THEY ARE SOOO EASY TO CHANGE. THEY ALSO CAME LIKE 2 DAYS AFTER I ORDERED THEM.

Date of experience: June 18, 2025
Oklahoma
1 review
0 helpful votes
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My experience with Smallwoods was, and is always, very pleasant. My photos always arrive in a timely manner and are always just exactly what I want them to be. I will always use them for my canvas photos.

Date of experience: June 17, 2025
Victoria B. — Smallwoods Rep
6 months ago

Thank you so much for your continued trust and kind words, Amy! We’re thrilled to be your go-to for prints that find a special place in your home.

It means a lot to us to know you’re consistently pleased. We look forward to creating many more memories with you! 💙

Alabama
1 review
0 helpful votes
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They never let us down!
June 26, 2025

Always love my photos from Smallwood! They always turn out great!

Date of experience: June 16, 2025
Texas
1 review
0 helpful votes
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Dedicated Editing Team
June 26, 2025

Requesting a 10 X 12 Canvas Wrap. The Editing Team worked on two previews: A Canvas Wrap & A boxed Canvas Wrap that worked best. Excellent job.

Date of experience: June 16, 2025
California
1 review
0 helpful votes
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Amazing Service and Product
June 26, 2025

Very easy to order, with a rapid turnaround; the final product was amazing.

Date of experience: June 3, 2025
Florida
1 review
0 helpful votes
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Family photo session on the wall!
June 26, 2025

We had family photos taken back in December. I finally got around to ordering the prints for the main entry wall of our home! I love these frames and the texture of the photos! The wall turned out amazing!

Date of experience: June 16, 2025
Illinois
1 review
0 helpful votes
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Norby wedding photo
June 26, 2025

The picture looked great but the frame color we picked out was brown and not black. I went back to double check I selected the correct frame color and I did.

Smallwoods attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 16, 2025
Virginia
1 review
0 helpful votes
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Father's Day Gifts
June 26, 2025

I couldn't be more pleased with my custom order. The canvas prints were printed and packaged beautifully! I will be a returning customer!

Date of experience: June 14, 2025
Pennsylvania
1 review
0 helpful votes
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The white frames were shipped with the black and had black streaks all over them. The black was also broke in the corner. They sent replacements and the same issue when they arrived happened.

Date of experience: June 16, 2025
Victoria B. — Smallwoods Rep
6 months ago

Hi Jamie, thank you for taking the time to leave feedback. We're sorry to hear that the replacement had similar issues, and we understand how disappointing that must have been. We’re glad we were able to issue a refund for your order and appreciate you allowing us to resolve this. We’re actively working with our team to prevent issues like this from happening in the future.

If there’s anything else we can assist you with, please don’t hesitate to reach out to our Loyalty Support Team. 💙

Texas
1 review
0 helpful votes
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Always a great gift!
June 25, 2025

I regularly order and am never disappointed! The frames and photos are always beautiful with each and every order.

Date of experience: June 15, 2025
Texas
1 review
0 helpful votes
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Beautiful photos and frames
June 25, 2025

I was brought to tears when my photos came in. The photos are bright and vibrant and the frames are beautifully made. The packaging was neat and clean and the frames were safe inside. The ordering process was super easy and the turnaround time was quick! I am so thankful for my new pictures!

Date of experience: June 15, 2025