Very good service so far. Only suggestion i would make is alter the measurement input on website to allow for input of ft and inches separately as you have to put a point in. So had to check if the number after the point goes through as inches or a percentage of the ft. Example wanted to input 6ft 6 inch had to check if i needed to enter 6.5 for 6 and a half feet or 6.6 for 6ft 6 inches. Online customer service answered quickly to be fair.

No order confirmation received.
Delivery date missed, chased order very little detail returned.
Item still not here 3 weeks late after long ETA in the first place.
No invoice documentation received
And I still don't have the item ordered!
Clearly a branded website selling items supplied by Indian subcontractors... Not joined up and very poor service as a consequence!
Will i ever get what i ordered? Who knows!

Excellent website, easy to navigate and huge variety of choice. Particularly liked the customisable sizes and the ability to select optional extras (re-enforced edging and brass eyes). I've had the tarpaulins up on my gazebo for a few days now and can't speak highly enough about the quality of the materials and workmanship. I did submit an e mail query shortly after I placed the order and this was responded to by return. As an extra bonus, the items arrived sooner than expected and were very securely packaged. Great experience all round - would be happy to recommend

I was worried my order wouldn't be understood online and thought it may need following up with a phone call, but no need to worry, the order was processed and delivered perfectly and well within the expected time. I even made a change on the font colour half way through and there was no problem whatsoever. I'm so impressed and would definitely use these again - can't recommend enough, the quality is amazing - thank you! :)

I ordered an unusual size cover for our new garden table, which is slightly longer than the usual size, seating 8 people rather than the standard 6. Cover & All took the trouble to check with me that I meant what I said regarding the measurements, and had not made a mistake. They then quoted an approx. 10 day delivery time but in fact the cover arrived within just a few days. It is perfect, exactly the right size and of very good quality. We are very pleased: this was an excellent service.

Really easy to order from the site, just measured what I needed for some seat cushions I had on order to fit a large L-shaped seating area, which I had constructed on my outdoor decking. I received a quality made-to-measure product with great fabric and heavy-duty waterproof linings, zipper to side and length for easy fitting. Cover & All UK beat the delivery time they quoted by several days. Very happy.

Cover for our garden furniture to our specifications. We we kept informed of the despatch and able to track all the way from India. Delivered quickly and well packaged by FedEx. An excellent quality product in fabulous, thick material, well fitted with an elasticated cord around the bottom that holds it firmly in place.
Can't believe we got this bespoke product for such a competitive price!

Thank you.

I bought a privacy screen from Covers & All, and it totally exceeded my expectations. I asked for a big outline of Texas on it, and it turned out amazing. They sent me measurements so I could verify that I was happy with the placement and size etc. I know it's only a screen, but the Texas outline made it something special. Great company, 100% recommend. Will be buying my garden furniture cover next. Thank you!

I am Giving for 4 stars because the delivery time was too long, and also not much updating so I have two call to find out about the delivery date, I am not sure I have chosen the right buttons to secure the covers, and I asked for advice but that was also not answered. I hope this is not gonna blown away if it's really windy.

I received the covers and I am happy with the quality let's hope this keep good with time..

Found the website very easy to navigate and the prices extremely competitive.
Had a delay in receiving goods which was totally understandable, but don't think the chat agent handled my questions particularly well.
However, when product arrived it fitted perfectly. The material is good quality and the workmanship is of a high standard.
Would definite recommend.

The chat agent seemed evasive and uninterested. I had to push them with the same question over and over. I felt this was a shame and spoiled my otherwise good experience with the company. I totally understood the delay but agent seemed to give a very open ended solution.

The service and the covers are excellent. I really liked the fine tuning option with the designer to get just the right shape and size. The covers fit perfectly, so much better than off the shelf alternatives, and are strong and well made. I'm confident they will keep our outside furniture protected for some time to come. Brilliant all round service who I would happily recommend and use again.

I made a schoolboy error and shrunk my covers so measured using the website guidance and I am completely delighted with them they fit perfect and excellent material. Only downside was they took longer than initially stated but overall worth the wait and would definitely use again. Customer services more than happy to keep me updated. Thank you highly recommended :)

Excellent customer service happy to keep me updated

I was so impressed with this service - the attention to details was exemplary. I placed an order for an unusual shaped gazebo roof and measured very accurately but the team of designers at Covers & All asked me to check a specific measurement which I did and they were correct. I was very impressed that they went to the trouble of double-checking with me. I am absolutely delighted with the new roof covering - a perfect fit. Thank you!

Excellent - from start to finish.

Manufactured in India - no problem. Shipped from India meant a three week delivery lead time - I can live with that. However, was not delivered and I only received an explanation when I emailed to chase up about three days after due date. Company explained they had supply chain issues, and item was finally delivered after another two weeks' delay.

Product (outdoor cushion cover) was fine, but I suggest only place an order if you're prepared to wait several weeks before delivery.

Order was not delivered and I only received an explanation when I emailed to chase up, about three days after due date. Company explained they had supply chain issues, and item was finally delivered after another two weeks' delay.

Product (outdoor cushion cover) was fine, but I suggest only place an order if you're prepared to wait several weeks before delivery.

Very easy site to order on so pleased with the initial experience. Delivery was delayed by just over 3 weeks which was disappointing but company was pretty good at communicating and responded to my email. Items are shipped from India so did take time after dispatch. The curtain is well made and perfect to keep a bit of warmth in our gym garage.

We had a custom bar built for our new outside space, which had electrics and two fridges built in under the workspace, then a step up type breakfast bar, so it was not a standard shape. We sent some photos / drawings - we asked for some mesh area to allow air flow for the fridges. The quoting process was easy with a couple of back and forth. The end result was a perfectly fitting cover, of really good quality and very quick turnaround and a great price. We were serious impressed and would recommend using this company

When I needed some help, I was able to connect via chat and also via phone. The team were very helpful and meet my needs.

Absolutely excellent. Their design engineers recommended that I Re measure so they could make a tailored fit to the shape of the unit. Web site is good and allows you to take a few pictures etc so they know what they are making. 2 weeks later product arrived Very good quality material and perfect fit. Well done guys and I will be recommending to anyone that needs a replacement or bespoke covering made.

After a long wait interspersed with unsolicited advertising from Cover & All, I have finally received this item, only to find that it has a health warning hidden inside the zip. It apparently contains toxic substances. There was no warning of this on the website, but, much more seriously, I seem to have purchased a product that endangers the health of those who make it. This is clearly not an ethical purchase and I am very annoyed at being inveigled into making it.

I had a custom cover made for my compressor, I had a little trouble replying to the size confirmation e-mail I was sent but once that was sorted it all worked really well. The cover was also delivered a week early and that following the Christmas break. The quality is excellent, in fact the cover is better than I was expecting. It even has air holes on both sides covered with a rain deflector flap.
Well done guys

I ordered ‘square cushion covers' for my outdoor rattan furniture cushions. They look great, amazingly well made & have transformed my outdoor furniture!:)
I was a little apprehensive, as they were not expensive- considerably cheaper than other places, but the quality is really good, better than the original covers that I had!
The delivery time was good, considering they are custom made in India, then shipped over.
I would highly recommend this company.

I received my order costing over £160 in July, by August there were marks all over from the rain despite being an outdoor cover described as high durability. I contacted the company who refused to give me a refund or replacement despite the product failing to meet the requirements of the consumers rights act. Do not use. Very expensive, poor quality.

All good but missed the extra discount tick box to subscribe as it wasn't showing on the final Pay page.

Superb service in everything but the UPS Delivery. Delivered unannounced. No promised email with ETA or Date/Time. Dumped parcel in Common Area without using the instructed Voice/Video Entry System so parcel could have been stolen. No Signature requested as promised. Suggest change Delivery Company (But not Hermes!).

Prompt & very efficient.

Company went above and beyond my expectations! Had a sofa and table to cover and asked for a plain oblong cover. However they came back to me asking for all the detailed measurements, double checked them and have made a bespoke cover to accommodate the sofa and table which I had never expected, at no extra cost! Took a little while to arrive but was informed it had not passed inspection the first time so had ben returned. Very impressed.

They came back to me and helped me with the query I had.