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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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I wanted a cover for an Archery target. I used the "rectangular table" to create a Custom fitted cover and provide the exact dimensions - having read the guidance provided, saying that the cover would be made slightly oversized. The website is very easy to use. Communication after the order was placed was excellent. Turnaround to Delivery was very quick. The cover is excellent, perfect fit and - with the drawstring - is secure in high winds. Based upon my experience, I have no hesitation in strongly recommend Covers&All. Thank you.
Fabulous company. Communication was great. They double check everything and send a mock up to ensure all is correct. Great quality materials, made to a very high standard. Would recommend without hesitation.
Hey Elaine! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good product fitted well, looks to be good material lets see what the weather can throw at it and how it will last hopefully ok but i do have a warranty which is good
Hey Stephen! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Web site very easy to navigate, once measurements are agreed with designers the covers are made, shipped and received in short period of time.
Hey Stella! We are delighted to hear that you are pleased with our product and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Lots of options available and custom sizes.
Delivery time was outstanding considering I ordered about 4 days before Christmas.
Will definitely use again for cover needs.
Hey Robert! Thank you for your wonderful review! We’re glad you enjoyed the wide range of options and the ability to order custom sizes. It’s also great to hear that the delivery time exceeded your expectations, especially so close to Christmas. We truly appreciate your support and look forward to helping you again with your future cover needs.
We never managed to receive our order.
FedEx has failed to deliver our order. They alleged that our address was wrong (it wasn't) and never delivered our order.
Hi Olivier, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Really helpful and diligent team who worked hard to understand my requirements and ensure I got the right product. I am very satisfied with the service and product.
Hey Helen! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Have bought two products from Cover & All
Now and have not been disappointed with either. Ordering is simple, the prices are good and you get plenty of comms on order progress
Hey Mark! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Cover was made to measure. Staff were very helpful in ensuring the fit was exactly right. I am extremely pleased with the finished result.
Hey Robin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very good. Dimensions sent fir approval and one approved manufacture and delivery was very quick. Excellent fit on the BMW Z3 1998, looks very smart and does all it says it does. Very pleased. Tbis was a gift for my other half which went down very well
Hey Judy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order with no problems for delivery. Items came vacuum packed so they needed to rest before I could use them but this was only 24hrs or so, not a problem. 5* from me
Hey Alastair! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good quality covers, have so far repelled heavy rain and not blown off in very windy weather. My chairs are Outsunny rockers but the Adirondack covers fit perfect, very happy with them.
Hey Susan! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great product selection for bespoke covers, product I received is great and the email communications keeping me up to date were very good.
Hey Paul! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very good I thought all the emails for the various measurements final approval a little annoying at the time but the end result was well worth it all the cover speaks for itself.
Thank you so much, Howard! We understand that the measurement and final-approval emails can feel a bit overwhelming at times, but we’re glad to know the end result was worth it. It’s great to hear that the cover speaks for itself in quality. We will take your concern as valuable feedback to improve the experience further. We truly appreciate your patience and support!
Terrible customer service. Unhelpful. We have spent a lot of money on a sheet of clear plastic that was badly squashed. With no fixings to attach it!
Hello Kary, we are sorry for the inconvenience caused to you. As a custom business, each customer has their own requirements and intended usage for the product. Considering that, we provide only the grommets, velcro, and pole pocket options with the vinyl curtains. Customers can use their own accessories as per their installation requirements to fix the curtain. Unfortunately, we do not offer default fixings/accessories with the product. Our product page also displays only the grommets and related options, not any additional accessories. The order has been shipped as placed. If you have any other concerns, please feel free to contact us.
The team at Cover & All UK were fantastic. They made sure my bespoke order was exactly what I needed and wanted. They checked and rechecked my measurements refining the design to fit my furnitures exactly. Very professional and kept me informed of every stage of the process
Thank you, Barry, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Easily to put up and looks contemporary and elegant on our gazebo. It protects our furniture and also allows us to use the gazebo in all weathers.
We asked for custom order with no grommets at the bottom and that was simple and easy to do. Brilliant company thank you
Hey Natalie! We are delighted to hear that you are pleased with our product and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I used the made to measure service, which was very simple. Went for the Velcro option as great for sides and top of enclosure. (Pinned the top in) Quality is excellent, as was the price! Highly recommend
Hey Andy! We are delighted to hear that you are pleased with our product and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Fabrics don't make sense.
What's listed as their best fabric in one place on their site is the same name as the 2nd best fabric when you order. So which one do you get? Who knows? Customer service line doesn't have a clue. Requested a swatch to try and help but that doesn't help at all as again the names don't correspond.
As they don't seem to be clear on what fabric you get I ordered from elsewhere.
Good luck if you decide to order from here.
Hi Matt, We sincerely apologize for the confusion caused by the fabric information on our website. We completely understand how unclear or inconsistent details can create uncertainty when placing an order.
Please be assured that we are already working with our web and product teams to ensure all fabric descriptions, warranty details, and swatch kit names are perfectly aligned across the site for a clearer shopping experience.
Your feedback is extremely valuable and has been shared directly with our quality and technical teams for review. We truly regret losing your confidence this time, but we hope you’ll consider giving us another opportunity in the future — we’re committed to making your next experience seamless and transparent.
Quite a long wait for the cover to be delivered. I didn't realise that it was coming from India otherwise I would not have ordered it. It looks smart and the elastic pulls help keep the cover from moving out of position. Only used for a couple of days and it does not appear to keep the table totally dry, not optimistic that it will be fit for use.
Hello Pamela, we are sorry for the inconvenience caused to you. On the product page of the Standard Size Round Table Chair Set Cover, it is mentioned in the material specifications that the Cover Rite material is water-repellent. As also stated in our FAQ section, there is no 100% guarantee that the covers will be completely waterproof. However, you can use air bags under the cover to help water run off easily. Moreover, all our covers are manufactured in India, and this information is mentioned on our website for customer reference. If you have any other concerns, please feel free to contact us.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Duncan! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!