We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

How easy is it to get a hold of customer service at Smallwoods?

asked by Steven O. on 10/25/19

5 Answers
Yeah if you Facebook them. They will answer faster than email
Helpful (0)
Easy but they are not able to assist you. ALL SALES FINAL mentality. Very disappointed.
Helpful (0)
I emailed their support team when my tracking hadn't updated and they got back with me the same day. There was a delay in my order due to an invalid shipping label but once I emailed them and notified them of the problem they got it shipped right out. They also emailed me with updated tracking and have responded to all my emails. I feel like their customer service has been great.
Helpful (0)
Almost impossible! There does not seem to be a number to call them, you can email them and hope that they respond..
Helpful (0)
There is not a phone number on their website, which had I noticed that, I would not have ordered. I emailed them through their website and did get an answer. I also paid via PayPal and there was a phone number for the company listed on my transaction history. I also called them and got an live person but it was an answering service. That was a bit shady.
Helpful (0)

Add your answer

I am affiliated with this business
I have no affiliation with this business
Posting guidelines

Ask a question

Get answers from the Smallwoods staff and other customers.

Posting guidelines

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

×
Have a question about
Smallwoods?
Post Review