So happy with everything we get from smallwoods and their customer service
We loved our framed photos we ordered from Smallwoods! Looked exactly as we hoped.
Very easy to upload into the website and they are just what I wanted!
I order refills for my frames and the corners on both pictures were smushed.
Absolutely stunning. Everything I was envisioning and hoping for!
INCREDIBLE customer service! Very responsive and quick to resolve any issues with your order.
Sometimes, when you least expect it, life makes a left hand turn from the right hand lane. You can feel as though you've become the collateral damage in the middle of a head-on collision between 2 semi-trucks who've left your emotional well being in shambles; that's how the past 6 months have felt for me. I'll simply say that processing, decision making, and problem solving - typically my strengths - have been challenging during the chaos of my pain. As my tears flowed, it became important to me to create my first Smallwoods order of photos of my precious grandchildren. A week or so ago, what I thought I had ordered, wasn't what I opened when the box arrived. Tears and stress have been my constant companions the last few months, but now, upset with myself added to my grieving. I had ordered "photos without frames" thinking I was ordering "wrapped" photos. I had struggled with your website - not because of anything on your part; I simply could not think clearly; the only options I "saw" were "framed" and "not framed" and on a remote island, I had no resources for framing them. Your caring staff has responded with compassion, kindness, mercy, and time for me to figure out what was best to do in response to the options they so graciously extended me. They didn't have to do that. I had created this mess. Yet they did - in each and every email to me. I am more grateful to Whitney, Nicole, and your Customer Service Department than I can express. Because of them, I've submitted a second order and will be creating a third. Interestingly, algorithms have been sending me similar offers from other companies but they are a "no" for me. I choose Smallwoods. I choose a company that cares about its customers as much as it cares about the quality of its products. I'm also appreciative of how you keep me informed with emailed updates. My order (*******) is arriving next week and I can hardly wait! Thank you for the quiet joy I'm feeling. Smallwoods is more than a business. You are gamechangers.
Excellent customer Service respond with in 24 hrs and corrected the issue. Thank you Smallwoods!
Recieved these in a timely manner. Great quality. Fast turn around time.
Love it! This is my 2nd canvas order! Will order again! Highly recommend it!