RosegalReviews 6,117

Updated;
I have received my refund and they were very nice and helpful, it's a shame as apparently my things were shipped back once i received it in Dubai. Their after sales service turned out to be good!

Thank you

Original;
I have ordered since march or before until today 12th of May i didnt reieve my order and they are not helpful at all they just tell me check with your customs! And even the website is down and when i try to put a ticket it won't be able to apply.

Never buy from this website i read alot of bad feedback on facbook and they are even writing articles about this website!

I got this bra to wear with my prom dress and it fits perfectly and DOES NOT FALL DOWN even dancing and running around all night. Highly recommend this strapless bra! Big thanks to Rosegal!

I actually found Rosegal in my app store. I loved their clothes and was so so so excited to order. Everytime I order online I try to spend around $50 so if I don't like the items purchased its not a lot of money down the drain. I spent around $40 and ended up breaking my phone so after that I thought I had just lost all of my order info and so when rosegal emailed me around 6 months after I complained about never getting my order, I didn't respond. Here we are over a year later and I finally found my order number (after "discovering" the website) and when I went to Rosegal.com to fill out a ticket the it kept saying there was an error. So here I am hoping that maybe over a year later I can FINALLY receive my order!

Very big difference between article that Rosegal offers and what I have received. It is not the same product! Products are in very poor quality, furthermore dirty. After sending back product they are not returning back money. This company is fooling people.

My wife and I were pleased with the ordered goods - it was a lady's bag and T-shirt for me. Delivery time from the moment the order was pleased, the quality is also decent.

Garbage. Stay away from these scammers.

Ordered $70.00 worth of items. Some wrong items included in the order, others wrong colors, EVERYTHING did not fit. The material was see through and crap quality.

I ordered smalls in everything, some were way too big, others were way too small. I contacted customer support and after some back and forth they agreed to refund me my money plus my return shipping. I followed their instructions and another $22.75 later I mailed them back their items. 3 months later, still no refund, plus they have their items.

SCAMMERS.

Do not buy from this company. You wont get your correct items or your money back once they send you the wrong items or sizes.

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UPDATE: These people still haven't given me my money back. Surprise Surprise! They're also playing games with PayPal. They know the ins and outs and how to get their preferred outcome of a case escalation even through them. Unfortunately for them, I'm not giving up. I will not be scammed out of my hard earned money for items I did not keep or use. I received no "service" from them, why should I be out all of this money. DONT BUY FROM THESE SCAMMERS, or believe their fake 5 star reviews. What a joke.

As I've recently quit smoking and needed 1) something to keep me busy and 2) inexpensive rewards, I've found rosegal.com a great site. My first order was 1 toe ring and an ankle bracelet. Arrived within 2 weeks (stamped. 925) which was far sooner than I expected. Next time I ordered 5 toe rings and another ankle bracelet. Same scenario, received within 2 weeks. Great little gifts for me and great prices! I don't know that I would order any clothing until I saw in person the quality, etc., but my experience with them so far has been great!

I have received a refund after my GRIPE about their product not being what I ordered. Needless to say, I have checked my account and my money was there. I am very pleased to say that they have done right by me, and hope they are doing the same with others who have experienced the same issues as I. In saying that i would never use them again no matter if i have my money back, its my money to get back! SHOP ELSEWHERE! PRODUCT IS NOT TRUE TO THE PICTURES!

I was disappointed that my order came and it was not what I ordered. I waited quite some time for this order to arrive and was excited about the product. The quality of the merchandise looked good but the size 2XL looked like it would fit a doll. After making a complaint I believe that the owners of the company are sincere and trying to do the right thing. They returned my money immediately, no questions asked. This is admirable. I thank them for that. Before I ordered from them again I would be sure that everything was clear on what I wanted and sizes required.