Roomgo

The company responded to my review below incorrectly. They claim they are taking action but they still continue to list a landlord who regularly makes up lies, threatens, and robs tenants. We now know 10 people she has done this to.
We sent their contact info to Easy Roommate and they refuse to contact them or believe multiple stories.
In their response below they claim to be interested in contacting other tenants, but they are not. They are insinuating we are all lying and for some reason want to list a landlord who forces tenants out for no reason, scares them and takes their money
The police helped us to get half our money back but not all. We spent hours trying to get a police report but to officially get it, we would have to go to court for multiple days and then wait 3-4 weeks for the report
This site continues to list houses which are run by criminals. They know it and they continue to list.
Air bnb, Craiglist, Faceboon Groups, and local housing agencies all banned this landlord BUT EASY ROOMMATE has all the evidence and does nothing
Please be aware that if anything bad happens to you through houses they list, they wont help or support unless you have official police reports, which in many countries can be hard to obtain.

I was contacted yesterday (11/2/17) by someone working with easyroommate.com offering to show me a studio apartment in an upscale area of Chicago for a monthly rent far below what I thought would be a market rate for the area, which immediately made me a little suspicious, but otherwise he seemed OK. He told me that all I would need to do to hold the apartment would be to transfer the $500 security deposit to a Bank of America account, but I told him that I would not be able to do so until the following Monday or Tuesday, which he did not say one way or another would be a problem. We made arrangements to meet there this afternoon. I e-mailed him again early this morning to ask again if the delay would be a problem, and a few minutes later I received an a-mail from a *******@easyroommate.com informing me that I would need to make the transfer to a Bank of America account owned someone with an African name within six hours or the booking would be canceled. She also told me that the person who contacted me was a "verified landlord' with their service, even though their site clearly says that they do not represent or maintain a registry of landlords, "verified" or otherwise. The requirement that the payment be made before even seeing the apartment and signing the rental agreement made me even more suspicious. An Internet search for information on the site revealed that it is notorious as a source of rental scams, and it became very clear to me at that time that the contact I had received was fraudulent. I could not imagine a legitimate rental offer would require making any payments until the prospective tenant had seen the apartment and a rental agreement had been executed. I declined to pursue the rental any further.

BE VERY CAREFUL when you sing in in EASSYROOMATE. ComThis website, is totally
SCAM
When I signed in I had to pay $24.90 for 30 days Premium membership in order to contact members, otherwise you will NOT be able to connect with other members. Once you
Pay there is just a few people to contact. When I wanted to log in today my account was
Deactivated and for NO REASON
As I read in Website Visitor & User Agreements once the member is deactivated they DO NOT REFUN YOU. So I HAVE SENT them emails and absolutely NO ONE REPLIED and there is NOT a costumer services phone number where to callTotally SCAM!

I have used easy room mate several times but never had a tenant from them. Just for curiosity, i tried them again along with another site spareroom that i use. I re-activated an old ad but never upgraded. As soon as i reactivated, i kept getting alerts for messages and so on. You had to pay to reply to messages. So just to try it, i paid up. None of the messengers replied. Throughout the months paid subscription, i had hardly any messages. Those i did have, were not of interest to me. My months subscription finished yesterday and since it expired, i have had loads of interest from potential tenants. This is not the first time either. I have had a gut feeling of this since i first used them years ago. I also think that the bulk of the adverts are false, to make you cough up the money
£29.99 is throwing your money away. There is not enough detail on the adverts to let you know about the persons looking for accommodation.
The site is not user friendly either. It does not tell you whether you have already contacted someone. Can be very annoying looking through messages to see if you have already contacted someone.
I use spareroom.com. It does exactly what i have stated above. I think that spareroom has more to offer and a simple messaging system. I have had 100% success with spareroom. It has a simple search facility where you pick out your prefences in your search. A full description of that person and also tells you that you have already contacted that person.
I am particular with my tenants and will only accept those who fit my preferences. You do get the odd person who tells lies in their profiles but you soon weed them out.
An honest opinion is dont bother with easy room mate.

After finally locating an address to complain, this is the response I got from them. It's totally false. Those faces on their website are all made up! If you want to contact me, my email address is *******@aol.com.

February 7,2017

Hi Gerry

Thank you for your email.

I'm sorry if you still haven't had any results yet Gerry.

Let me reassure you that Easyroommate is a classified site that has existed for years. We are headquartered in london and are operating in more than 20 countries all over Europe, America and Asia.

As a classified site our Members are in control of their search, we are a matching platform, so you post your ad and we match you with profiles looking in your area within your rent price range. Your room ad has generated more than 200 profiles that are live and active on the site, because to make sure the content on the site is fresh and up to date we have an automated system in place which automatically deactivates ads on inactive account - in other words - If someone does not log in within 15 days their ads get deactivated automatically.

All of our customers control and manage their accounts independently. When you do not hear back from someone it could mean that your recipient has not read your message or could simply mean that they are not interested. This is why we advice our Members to be proactive on their search and contact new profiles on daily basis to be able to find a tenant.

You are in control of your search, to promote your ad and contact the room seekers about it. You haven't contacted any members on the site for about 3 weeks now, and this is not going to help you with your search at all. Your ad is not the only one advertised on the site, and if the other landlords are being proactive on their search they have better chances finding a roommate than you do.

The Premium Membership is not related to the results on the site. It helps you have unlimited access to contact and be contacted by the Members on the site, and you are in total control of that.

My best advice to you is to get on your Search page on a regular basis to browse through your matches and contact members whose profiles you are interested in.

Thanks again for contacting us.

Kind regards,

Sophie

I am indebted to the people who have bothered to report EASYROOMATES.COM for the abject scam that it is. I thank them for NOT being indebted to this thieving hustle of a website. The way I came to find out about these reprobates is this: I was looking to find a room to rent in the St Louis area and I started on Craigslist. I saw an ad that looked promising. I decided to contact supposed landlord/homeowner. Ad was for room with usual amenities and plausible rent. The catch was that it was offering a "private entrance" which ostensibly made it an apartment, but for shared/roomate prices. This was the hook. Everything else was average, showing that they know not to set the bait for Too Good To Be True. I immediately got a response stating that the room was still available, all I would need to do, was sign up for EASYROOMATES.COM. Because I'm hip to the way Craigslist scammers work, mostly attempting to drive website traffic, I knew it was probably B. S, but because I took the time to search about the legitimacy of this site only to find innumerable complaints, that were from people who have lost a great deal more than i have (I've just wasted my time, not my money or identity), I have saved myself from being hustled by these con-artists. Dear *******@easyroomates.com or should I just say VICTORIA (seriously, you thieves can't at least invest in additional names? She's the only member of your support staff? Seriously, every response from ER.com is from a VICTORIA) please don't bother to profusely apologize about the unfortunate misunderstanding, you are wasting your breath. Or maybe I should encourage you to respond, so you waste time, money and show the rest of us to what lengths you'll go to continue this rip-off?