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FlatMates.com.au reviews

4 reviews
56 Meagher Street
Sydney, NSW 2008, AU
support@flatmates.com.au

4 Reviews From Our Community

All Reviews

mh224
1 review
0 helpful votes
2/15/18

I would give zero stars if possible. They have absolutely no respect for customers who do not pay for premium membership. They deactivated my ad a few days after I posted it online, without even notifying me at all. I was shocked to find that out because I got good response from Gumtree and Facebook but nothing from this website. Also they use bots aka fake profiles to trick you into buying premium membership. This company should be reported asap

christinec141
1 review
0 helpful votes
11/7/17

Could not recommend this website! Have sent numerous messages - two replies!
People have made appointments but do not keep! I guess there is quite a large part of the human racethat is the height of all rudeness!

Tip for consumers: why bother!

Service
Value
nunyab26
1 review
1 helpful vote
7/25/16

I have the most up to date browser for my OS, yet whenever I try and pay to upgrade it keeps knocking back my CVC

summyiai
3 reviews
9 helpful votes
5/28/15

Looking for a tenant to rent a room and placed an advert on the site.
Firstly the newer profiles you cant contact if you dont have a paid account.
Once you do go with the paid service it is of no help.
Not much response, contact details are not correct always and more over not alot of new profiles. Keep seeing same people time and again.
If they claim to have alot of users on the site they can also offer guarantees that you will find a tenant from there site otherwise will get your money back
Honestly i got a better response from gum tree and facebook than this site. waste of time and money and no reuslts.
I am finishing 1 month and now the next month will start on there extend policy but it is of no use if you dont have any proper matches. get your act right flatmate.com.au

Response from Aaron W., FlatMates.com.au Representative
Hi Summyia,

We are very disappointed to hear about your experience on Flatmates.com.au and we hope you find a suitable flatmate very soon.

From reviewing your listings, we understand you are looking for a very specific person to move into your home. Understandably, because of this, your search may take a little longer than average.

All of our members must verify their contact details when joining Flatmates.com.au. If you happen to encounter someone with out of date details, please use the Report Listing link to alert our moderation team.

Flatmates.com.au are proud to be Australia's largest share accommodation website. Our site facilitates over 250,000 introductions each month, so we are confident you’ll find someone with us.

Our team are always happy to assist with your search and you are more than welcome to contact us at any time.

All the best with your search,

Flatmates.com.au Team

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