• Bungalow

Bungalow

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Overview

Bungalow has a rating of 3.55 stars from 22 reviews, indicating that most customers are generally satisfied with their purchases. Bungalow ranks 9th among Rental Homes sites.

  • Service
    13
  • Value
    13
  • Shipping
    7
  • Returns
    7
  • Quality
    10
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
See all photos
How would you rate Bungalow?
Top Positive Review

“Very Happy with the deal”

Giavanina C.
8/11/21

They have excellent choices and honestly speaking it got me a little confused as to which deal I wanted to take as they all seemed too good to be missed. I finally settled for a place and I was very happy with what I got. I don't plan to move from this place anytime soon.

Top Critical Review

“Worst maintenance”

Aryan C.
2/11/23

Bungalow has the worst maintenance management. If you put a work order, they ask some third party to handle that, and never verify using their own team whether the work is legit or has been done. This is so bad because in my case, I'd put 3 or 4 work orders since I'd moved in, and none of them were completed. But the thrid party management would tell the bungalow that it's completed, etc, etc. They take 40 days to show up. P.S THEY DON'T CARE AT ALL. They only want you to pay rent, and when the time comes to fix it, it's an infinite loophole for the tenant. I'd had multiple issues like a roof leak, plumbing issues, power outages throughout living with them, 0 has been fixed for the past 5 months I've lived with them.

Reviews (22)

Rating

Timeframe

Other

Thumbnail of user giavaninac
1 review
0 helpful votes
August 11th, 2021

They have excellent choices and honestly speaking it got me a little confused as to which deal I wanted to take as they all seemed too good to be missed. I finally settled for a place and I was very happy with what I got. I don't plan to move from this place anytime soon.

Thumbnail of user aryanc8
1 review
1 helpful vote
February 11th, 2023
Verified purchase

Bungalow has the worst maintenance management. If you put a work order, they ask some third party to handle that, and never verify using their own team whether the work is legit or has been done. This is so bad because in my case, I'd put 3 or 4 work orders since I'd moved in, and none of them were completed. But the thrid party management would tell the bungalow that it's completed, etc, etc. They take 40 days to show up. P.S THEY DON'T CARE AT ALL. They only want you to pay rent, and when the time comes to fix it, it's an infinite loophole for the tenant. I'd had multiple issues like a roof leak, plumbing issues, power outages throughout living with them, 0 has been fixed for the past 5 months I've lived with them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user johny748
1 review
0 helpful votes
September 21st, 2021

You can be sure that if you are acquiring Bungalow's services, they will be upfront with you about everything they have to offer to you and there's no shady business going on in any of their deals. I found my house to be precisely what it was described as and on top of that the way they handle everything in an efficient manner really makes it easy for their clients to deal with the whole process.

Thumbnail of user lecherb
10 reviews
2 helpful votes
November 21st, 2021

I tried so many times to rent a house or apartment but nothing happened to me. Everything was for nothing, because all my efforts were unlucky. Nevertheless, I didn't think about giving it up and tried more and more. Finally, I found this service and on their website I have read information about renting houses. I applied to customer support managers and they explained everything in details. I described my situation and they promised to help me. I was so lucky whenI found out that they could help me with renting a house. They're true professionals, I bet.

Thumbnail of user keenent2
1 review
1 helpful vote
March 28th, 2023
Verified purchase

Bungalow staff is disjointed and just as unpleasant as most other leasing and property management offerings. Their disconnected support systems, leasing services, resident onboarding, resident portal, and billing/payment teams are not designed to handle issues or set resolution expectations. They instead point to other departments or are dismissive and unhelpful with the sole purpose of closing their ticket. Don't expect any service, and know you'll only get enough human support to get you through the funnel. In a week, I signed a lease, could not change my move-in date, and received three different answers about my request from staff that reached out looking to move forward without reviewing my account. Finally, I had a staff member reach out demanding my amount due immediately, or they'll void my lease, completely passing the buck on my request. I told them to cancel my lease. Thank you for saving me the time, the most (un)helpful agent.

Tip for consumers:
Skip Bungalow and find something else.

Products used:
Apartment rental.

Service
Value
Thumbnail of user ennak1
1 review
0 helpful votes
September 21st, 2021

People at Bungalow have a genuine interest in interacting with their customers and making sure that they are receiving all the convenience possible. I needed to change the dates on my agreement and they readily agreed to do so for my convenience. Not to mention the entire process was effortless and I can't thank them enough for making the move feel so easy.

Thumbnail of user sylvial238
1 review
0 helpful votes
August 4th, 2022

I'm a home owner, recently signed a contract with Bungalow. They promised to update me on the status on a weekly basis, but as soon as the lease's been signed, they've stopped responding to your emails / calls. The service they provide is the lowest quality job you can expect (they hire local ppl thru different App and provide no oversight to the job done), and no one really oversees the listing. I wish I have looked at these bad reviews before I signed the contract with them. Everyone is remote and there is NO ONE looking over your house or posting with the attention it needs.

Service
Value
Thumbnail of user akshutanl
1 review
1 helpful vote
September 21st, 2021

I was a bit skeptical about moving to a partnered accomodation but I did not have enough finances to afford a house all by myself. I am really thankful to Bungalow who helped me communicate with my housemate and turns out he is one of the coolest fellas. We have become buddies now and I thank Bungalow for the wonderful house and an awesome friend.

Service
Value
Shipping
Returns
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Thumbnail of user mikes4012
1 review
0 helpful votes
September 10th, 2022

Deyna is trash and ruined this entire experience. The company is going under and all their properties are being returned to the owner. They do not respond in a timely manner which makes us lose properties. Do not rent from this company and if you come in contact with Deyna run from it. She is trash.

Service
Value
Shipping
Returns
Quality
Thumbnail of user eoinoleime1
1 review
1 helpful vote
September 1st, 2023

I had several awful experiences with Bungalow in the 9 months I lived with them. Mice in the property when I moved in, 4 months after moving the service fee increased from 99 dollars to 175 and it took weeks for the dishwasher to be fixed when a ticket was raised (I can't give an exact time frame here and I want to be as factual as possible in this review). Finally, when I first moved into the property there was a mattress dumped in my room. I have my own mattress and assuming that this one belonged to the property I returned the mattress to the room upon move out. I let the move out team know that it wasn't mine and I was leaving it there as this is how I found the room. They charged me 200 dollars for leaving it there even though it was theirs or a previous tenants to begin with. I've made several efforts to get in contact about this but in typical Bungalow fashion I get no response.

Bottom Line: Bungalow is very useful in getting a place to live in a hurry but in my personal experience it was a terrible mistake to choose them. I just hope others can learn from this

Products used:
Renting

Service
Value
Quality
Thumbnail of user rodrigesg
2 reviews
1 helpful vote
July 20th, 2022

He wanted to change his lifestyle and joined the community Bungalow. To find and live with a roommate. There is an extremely rich choice of offers for renting a bungalow with amenities and according to the customer's needs, and getting to know a future neighbor with similar views on life is an interesting version. I am intrigued by such ideas and completely satisfied.

Thumbnail of user sunils128
1 review
0 helpful votes
January 19th, 2024

Reclaiming the deposit from them seems like an unattainable dream; they fabricate reasons to withhold it. Despite vacating the room on December 31st and providing photographic evidence of its cleanliness, the bungalow unjustly charged me $180. This charge resulted from a roommate placing their mattress in my room, a situation exacerbated by the bungalow's refusal to acknowledge their illegal entry. When confronted, they directed me to inquire about the charge from the same roommate who reported the unauthorized entry. Astonishingly, the bungalow apologized to the roommate for the breach. It becomes apparent that, due to my non-customer status, they are unwilling to return the money without providing any substantial reasons. Additionally, they imposed extra charges of $140 for monthly cleaning and $110 for move-out cleaning. It is advisable to steer clear of Bunglow to avoid falling into such traps.

Products used:
Renting house

Service
Value
Quality
Thumbnail of user ericam391
1 review
0 helpful votes
August 11th, 2021

Going through the process from looking for a place to signing a lease was seamless. I thought that such ease of renting was a thing of the past when I left New York and this is one of those times where I love being wrong. Great customer service from A-Z.

Service
Value
Shipping
Returns
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Thumbnail of user chriss3271
1 review
0 helpful votes
September 21st, 2021

I moved to my new house a few days back. I am very pleased with the services Bungalow is providing for their customers. My locality is peaceful and a bit secluded which is exactly what I was looking for. The customer support team were really helpful when I talked about my requirements and they helped me choose this home.

Service
Value
Shipping
Returns
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Thumbnail of user carrisaw
1 review
1 helpful vote
September 24th, 2021

Their services are highly recommended by me. You can consider that your
Process is almost over once you sign your lease. They came forward with the
Lease within two days and two days after that, I had moved to my new place. I
Can't even remember feeling any kind of stress during the entire process.

Service
Value
Shipping
Returns
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Thumbnail of user ericaw261
1 review
1 helpful vote
September 24th, 2021

It's been 3 weeks since I moved to my new house through Bungalow. I am really enjoying my stay here. The place and the locality was exactly as mentioned and the neighbors are very welcoming. The cleaning staff does a tremendous job and the place is kept very neat and clean.

Thumbnail of user kathyr799
1 review
0 helpful votes
November 1st, 2021

The option to share a home with others is something that was very convenient for me. I was looking for a decent place for myself but I did not have enough with me to afford one all. By myself. I have now moved into a place of my liking and also have become good friends with my housemates.

Service
Value
Shipping
Returns
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Thumbnail of user zhengkel
3 reviews
6 helpful votes
November 30th, 2022

Since this september, my monthly bill has been $70 higher without any reason (utility bill should go down since it is cooler). Bill details are not shown me anymore since September, so i do not why. I have autopay and every monthly bill was cleaned ontime, but i have $180 left unpaid. They are steeling

Service
Value
Thumbnail of user mariag1767
2 reviews
2 helpful votes
September 19th, 2021

Bungalow is the best option for people looking for rented accomodation. I
Acquired their services a few months ago and I have nothing to complain about.
The process was seamless and we were done with moving in 4 days.

Thumbnail of user avas100
2 reviews
1 helpful vote
September 18th, 2021

Bungalow is significantly faster than most of the home rental services I have
Dealt with. They are familiar with the work they do and are effortlessly quick in
The entire process. I would surely recommend their services to anyone who is
Looking for a comfortable and quick move to a new place.

Thumbnail of user yuliab21
1 review
1 helpful vote
August 3rd, 2023

We signed 2 year contract with Bungalow in august 2021 (we're homeowners) - as soon as the contract was signed, nearly all communication dropped and it was nearly impossible to get ahold of a person by phone - right now it is not possible at all and all communication is via email, with weeks time wait each time. We were charged a fee for the smart lock and lied to that it was installed when it wasn't. Throughout the years we were charged for maintenance requests that were either incomplete or simple tasks were charged for with hundreds of dollars. Currently our contract is expiring at the end of the month, and per the contract we should have been notified whether the tenant is renewing, and/or whether Bungalow wants to renew the contract - no response for multiple emails again. Since we live in a different city we will now need to spend money on tickets to go there in September and pray and hope that the apartment has been vacated. Save your nerves and stay away.

Service
Value
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Thumbnail of user destinyl32
1 review
0 helpful votes
August 11th, 2021

I usually see the whole moving process as a very jarring experience. Thanks to Bungalow, I was proved wrong this time. Their process is really quick and easy and I apred a lot of trouble which I previously faced while moving to a new place.

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