asked byon 6/28/18
I am so sorry to hear about your situation and I would be glad to help you. Firstly I would like to clarify that Easyroommate does not interfere in the landlord/tenant business. As we are a classified site and not an agency it is entirely up to the user to contact and agree on all the terms of the contract.
Since we do not handle the rental process or interfere in the communication or arrangements between members, we will not be able to mediate at this stage.
However, I do advise you to go to local police station and file a complaint if you wish and we will be glad to provide any further information that may be required by the authorities, also kindly get back to me at Frank@easyroommate.com with the listing id of this user in order to take the necessary actions.
Also, what we can do at this point is to help create a new search ad and we can activate a Premium Membership for you free of charge to help you speed up the search for the ideal room.
Apologies for any inconvenience caused and hope to hear from you soon.