asked byon 11/1/18
Thank you for your feedback,
I am so sorry to hear that you've been having difficulties accessing your account.
There are many reasons that may be causing this issue such as a temporary suspension of your account by our Moderation Team to check some information with you, trying to log-in through a different country website, or merely not entering your log-in credentials correctly.
Not to worry simply drop us an email on firstname.lastname@example.org and we would gladly guide you in accessing your account successfully or even its deletion as per your request.
We are looking very forward to hearing from you soon and assisting you further!