I purchased a velvet jacket costing over £100 and then received a text advising the item had been delivered. I live on my own so thought perhaps someone has taken the parcel in for me. I then checked with the customer service department ad revolve and they advised me the has left it outside my door! I advised i had been away for two days and could not find the item. The promised they would look into the matter and get back to me, they have not and had not further communication from them.

Incredibly fast delivery! I ordered items from other companies around the same time and weeks later I still have not received my order. I received my package from Revolve so quickly and with zero issues.

I ordered 2 bras, one of which had one of the straps that were supposed to be attached ripped.
I could see why it can be overlooked upon being sent out because it was a very strappy item.

I contacted them and they offered to send me another one. Fast forward 3 weeks, what do i get? The same bra with a sad attempt to be SEWN BACK. I wouldn't have minded if they had just told me i could take it to a local seamstress to have it fixed, i was under impression they were exchanging me with a new one. The worst part is, the stitching they did was falling apart when the new bra had arrived in the mail
For the price, hideous service

I bought over 300 dollars worth of clothes from the site, yes its pricey but everything looked so darn good. I'm from hawaii and it shipped to my house in 3 days. I tried some of it on and I just didn't like it on me so I returned most of my items except this one flowy top which I use all the time. Nothing wrong with the quality, I just didn't like it on me so I returned it. They sent me emails the whole time, even letting me know they are expecting my returned items because it was scanned in. I got my full refund and it was very hassle free. I love revolve, just spent another 300 hoping to like these as well!

I love revolve. Great selection, fast and free shipping, routine promotions/sales and the Loyalty program is great! Returns and exchanges are easy and hassle free. Never had a bad experience with anything.

Quick, easy and as expected! And note, by giving this a character minimum, you will miss out on engaging people that want to help but don't have time. For example, I made a simple transaction. I don't have more to say, but I'm happy to fill this out and help you. I have to write this extra piece, just to share my thoughts?

I ordered a pair of white shorts from Revolve. They arrived in a timely fashion. When I tried them on, I was on the fence and decided to send them back in exchange for a smaller size. Every time I have reached out to the customer service, they have been very responsive and helpful. My new smaller shorts are in the mail on their way. All in all I would say I had a very pleasant experience shopping with Revolve. I would order from them again.

This company is devious, Their clothes look fabulous but the quality is poor in reality and they're expensive. Also, the site is misleading for those not in the US - it says free shipping and returns. I paid $AU21 to send clothes back. And worst of all, I made an error in my initial order and advised them within minutes. I was told the whole order needed to be cancelled and then re-placed. It took10 days and a lot of stress to get a refund for the first order payment.
I would NEVER buy from them again

I was expecting better quality for the price point for these items. I am shopping for a wedding guest dress next month, and was shocked at the material of these dresses - really misleading and not worth the money.

Most of the time I really like the items I receive! Sometimes it's a hit or Miss situation or sometimes the clothing is just not to my liking or quality. But overall I love that it is easy to purchase and return or exchange!

The chat was great to work out the discount code. Then when I figured it all out I placed my order and it arrived promptly. The customer service afterwards was great with a follow up email to make sure everything had worked out and I got my order.

I have seen some bad reviews for Revolve so I thought I would my share my experience. I have been ordering from them for over 2 years. Never had a bad experience. Great clothes and fast shipping. I have had to send a few (maybe 2) items back. One was too small, the other was not up to my standards. I have learned you have to know your designers. What fots you well, what is made well. Etc. Fast and free returns. Favorite place to shop. Always new inventory.

The purple dress I had purchased was previously worn. It included previous clothing tape used in the chest area by whomever previously purchased it, and then wore it with the tags and returned. Honestly, it grossed me out tremendously.

DHL said they had delivered Friday, emailed me confirmation that they did, but did not deliver till Monday, would not answer any of my emails, telephone calls. When dress finally arrived it was left at my door in a UPS plastic bag, no revoke packaging.

Good and excellent service and very helpful follow up with the customer and easy solution and can help in any type of issue that can happen in on line order. It is. Good website and great service and honest decisions for the items

I wanted to exchange my dress to a smaller size and the staffs were very helpful and pleasant. They replied to my queries very promptly and are very polite. Will definitely shop online with revolve again.