Cynthia P.

Poor service, and Saks seems to have very little clue about what they carry. I recently ordered a Longchamp Le Pliage Cuir bag in camel. This is the leather version of the infamous Le Pliage series - the foldable tote. I'd had other Longchamp leather (structured) bags as well as the fabric version of Le Pliage in different sizes. The leather quality of the bag sent by Saks was fine, except on the back side, the outer (leather) layer was adhered to the lining in a wrinkled manner. When I unfolded/spread it, the surface was bumpy & couldn't be flattened/smoothed. Perhaps I will come back my favourite shop: fsession.com again" lol. No risk again.

Good! Yeah i go through with it but didn't buy anything yet but it looks good, interesting but it can be a risk for me because i get a ultimate response from fsession.com and still i'd like to use it..

My order was placed on 12/31/13. My account was charged on 1/2/14. I checked the status of my order on 2/28/14 and the status was unpaid. I tried to call the US customer service # and it went into a loop with no one answering. I got the live chat and my status was changed to shipped. I was told it will take up to 4 weeks me to get my order.
So, i don't recommend this if somebody ask me about any shopping site.And at the same time i go through with fsession.com and they are much much better than that!