I ordered cast iron skillet... 8/4/2016... Still waiting Numerous emails... Still nothing...
Very disappointed in quality for price and suggested price. They look cheap.
Hi Barbara! We are sorry to hear you are not pleased with the quality of the earrings you purchased. Unless they are personalized, we should be able to help you return them if you would like. Please feel free to call our Customer Love team directly at (844)707-7779, between 9 AM and 6 PM ET, any day of the week, and we will be happy to go over your options with you. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer.
Lovely sentiment on a ring to give as a gift, especially for a daughter in her mid-20's.
It was easy to order, the dog grooming product is great and it was delivered very fast.
I love it. It came in time and it was perfect for my daughter! I will be ordering again soon!
When I received them they were broke. I have a claim number ******* to return them
Hi Randi! We are sorry to hear that your order was broken upon arrival. Please continue to follow up with our Customer Love team about this matter, and we will make sure to provide a shipping label to allow you to return the product at no cost. Unfortunately, items are damaged during shipment on occasion, but we are always happy to help make things right.
Beautiful, just beautiful. I will be using this site again. Thank you very very much Opensky...
WANT TO RETURN AN ITEM AND OPEN SKY GAVE ME INSTRUCTIONS AND WILL CHARGE ME 9.25 PLUS COST OF RETURN LABEL TO RETURN. RIP OFF
Hi Teto! We are sorry to hear about the problems you are facing. You can always return the item on your own, without our return label. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to look into this for you.
Great item fit well works great put together very well. Not my first order and I will order again!
Hi Kurt! Thank you for taking the time to review us! We look forward to you visiting us again in the future!
It's not what the tell u it is. Total nock off. Not a real thing. U get what u pay for. Fake
Hi Rita! We are sorry to hear you are unhappy with your recent purchase. Please call our Customer Love team directly at (844)707-7779, between 9 AM and 6 PM ET, any day of the week, and we be happy to assist you with this matter as soon as possible. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer.
I am still waiting for half my order and a status report for such order
Hi Elizabeth! We are sorry to hear that you have still not received part of your order. Please feel free to call us directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will be happy to check on the other half of your order. You can also send us an email at any time from https://www.opensky.com/content/contact-us if you prefer.
Great customer service great prices and awesome items for sale. I am a repeat customer.
Great place to shop fast delivery always on time or early delivery love this place
It is beautiful! It certainly looks much more expensive than it was.
What nice quality.
Order a custom cutting board for a wedding gift. Delivered within 10 days. Beautiful board!
I love the convenience and the swiftness of delivery. The prices are good as well
Review poor. Got rig on Friday. Wore it on Sunday and two stones feel on on it. Want my money back.
Hi Betty! We are sorry to hear about the problems you are experiencing. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you with your concerns.
Answer: Hi Jack! Thanks for posting your question here. Similar to eBay and Amazon Marketplace, OpenSky brings merchants who offer a wide variety of merchandise together with interested buyers. However, we only promote new items, and we generally specialize in a few specifics areas, such as womens clothing and apparel and consumer electronics. Much of what sets us apart from the other marketplaces you mentioned involve our marketing/merchandising, and the programs we have available for merchants. If you are interested in learning more, we encourage you to review our Help page at https://www.opensky.com/customer-support or call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer.
Answer: Hi Susan! We would need to look into what you are seeing specifically to explain the price difference you are seeing, but there are a few possibilities. First of all, we offer discount promotions just about every day and, depending on where you are viewing the product, the applicable discount may not be factored into the price. Also, shipping and handling charges, as well as tax (if applicable) will be added to your order during the checkout process. In any event, please feel free to call our Customer Love team directly at (844)707-7779 between 9 AM and 9 PM ET, any day of the week, and we will be happy to assist you with this further. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer.
Answer: Hi Charlene! Yes, the others who have posted are correct. Please feel free to call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday., and we will be happy to assist you. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer.
Answer: I wish that their products were worth the money, don't waste yours. You can't track anything and then once you finally receive it, it turns out to be very poor merchandise, I emailed them literally about 12 times regarding the poor quality and received back nothing.
Answer: Please contact us at 844-707-7779 M-F 9AM-5PM EST. We will be happy to assist you with placing your order, or any questions about a product.
Answer: Call 844-707-7779. It is a real working number and someone actually answers. I just got a refund for an item I have been dealing with since April. Good Luck. Just make sure you have all your info ahead of time and don't let them confuse you.
Answer: Hi Margaret! We are sorry to hear that you have not received your recent order. If you have already sent us an email from https://www.opensky.com/content/contact-us, you should hear back from you soon, and we will be happy to check the status of your order as soon as possible. You are also welcome to call our Customer Love team directly at (844)707-7779, between 9 AM and 9 PM ET, any day of the week, if you would prefer to address this situation over the phone.
Answer: RUN... RUN FAST & FAR AWAY FROM THIS COMPANY, unless you don't mind waiting a minimum of 30-45 days for your order, don't care if you have little to no customer service, don't mind PAYING a restock fee even if your order was screwed up. Opensky is a middleman. Most of, if not all, The merchandise comes from China. The EARNED their one-star rating by shoddy practices. They've even resorted to posting fake 5-star ratings! So stupid that they posted EXACT comments.
Answer: Hi Tema! OpenSky is a marketplace with thousands of merchants, and many of them accept these Credits/Discount Dollars on eligible products. You can learn more about how our credits work on the following page of our FAQ: https://www.opensky.com/customer-support?article=1467242. If you have any other questions, please call us directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will be happy to help clear up any loose ends. We apologize for the confusion.
Answer: Hi Wendy! I'm sorry to hear you are having a difficult time creating an account. Please call us directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, or send us an email from https://www.opensky.com/content/contact-us, and we will be happy to help get you up and running.
OpenSky has a rating of 2.2 stars from 2,299 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OpenSky most frequently mention customer service, credit card and tracking number. OpenSky ranks 33rd among Marketplace sites.
Hi Cindy! We are sorry to hear you have been waiting on your skillet for so long. OpenSky hosts thousands of different shops and each merchant fulfills their own orders, but we are always happy to assist with any issues that may arise. If you have already sent us an email from https://www.opensky.com/content/contact-us, we are most likely already attempting to reach the merchant to check the status of your order. However, you are also welcome to call our Customer Love team directly at (844)707-7779, between 9 AM and 6 PM ET, any day of the week. Rest assured, we will do everyone we can to ensure your order is fulfilled and will make sure you receive a full refund if we are unable to do so for any reason.