About the Business
Old Navy is an American clothing and accessories retailer known for its affordable, stylish, and family-friendly fashion. A subsidiary of Gap Inc., it offers a wide range of casual apparel, denim, and seasonal trends for men, women, and children. Old Navy is recognized for its playful branding and frequent sales promotions.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Old Navy has a rating of 2.3 stars from 777 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Old Navy most frequently mention customer service, credit card and business days. Old Navy ranks 13th among Discount Clothing sites.
The cutest clothes for my kids and low prices they have the cutest baby clothes
I like all the stuff in this store which stands out and has good quality.
They have a nice selection, but most of their products are low quality from China these days
Missed last weeks sale, but will wait for next one. Best place to buy basics
I find their stuff too poor in quality; Not even good value for money.
I bought some jeans from here. They delivered my order within the deadline.
Designs are all great plus a very comfortable quality of cloth.
Easy to shop online got all my stuff just in time for Christmas thank u
Scored some amazing deals on clothes for my kids. Excellent quality and pricing
Great customer service and the merchandise is pretty reasonable.
I loved this shop, great bargains at old navy, and hubby loves the men's jeans selection
My packages got shipped in a reasonable time, and I love fast shipping.
There is no brand like this. Bought a shirt for my dad on his birthday: 0
It's hit or miss for me. All depends on the season's line.
Good quality stuff and are exactly as you see them online plus delivery is fast
Clearance is a must shop at Old Navy!
Best Sales Ever!
Would shop here any day of the year they are great
Good quality clothing at reasonable prices. A bit for the older crowd 30+ but I am partial to it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members