NoMoreRackReviews 2,048

First time buying a product from nomorerack.com for Bose IE2. I bought it on March 29 2012, got confirmation and was excited. On April 12th 2012, I received an email saying that the product is not available due to supplier issue. I was being notified that they have refunded the money + additional $5 as a store credit... So I got my refund + additional $5 but as a store credit. For me this is not acceptable.

Ive contacted the customer service requesting to have my money refunded to the card instead a store credit. They agreed to refund it back and it will take 7 to 10 days. So I am still waiting for that.

So Summary,

Pro: There is no doubt that nomorerack.com a great site that offer variety products with amazing prices. Excellent customer service for sure (Thanks Jona), and they tried to make it right because of the unfortunate supplier issue.

Con: I wished they dont refunded the money as a store credit in the first place, and for a first time buyer to have his first order cancelled because of supplier issue, its not a good thing.

With all the shopping experience with nomorerack.com, definitely not a good first impression from a first time buyer but with the way how they tried to make it right and excellent customer service, I believe in second chances, and I will try to shop at nomorerack.com again.

Wow. I am grateful to everyone that has taken the time to write in their comments in an effort to help others realize that companies like "nomorerack" are a scam and use fine print to take money from you when you register. I was taken by a similar company, "Quibids", in the very same registration process. Their business practices and the manner in which they operate their company sound very similar as well.

One thing I'd like to mention is the way that I found out about nomorerack.com was by watching a show called "The Doctors". I'm disappointed the show would promote a company like nomorerack.com.

Thanks again to all for the posted comments. If I'd have taken "The Doctors" advice I'd have had an uninsured "out of pocket" expense!

John

I am thirteen and I saw the ads for a PS3 that went really cheap, and a laptop, and a TV, however when I signed up it had nothing like this, just clothes and cooking stuff. I was like "meh, all that stuff would be a rare item on here so I'll come back other times." There has still been nothing that I wanted from there ever, and today I saw you have to be 18 to sign up! It DID NOT say this when I signed up! And they keep spamming my email! I set up a spam filter for them but it hasn't done anything! Seriously I must get an email from them every 3 to 10 hours! I CANT DELETE MY ACCOUNT EITHER! Why not? Plz someone tell me how to delete my account, or just tell me how to stop their spam?!?!

Three stars so far, will amend later to either a 1 or a 5.

Well, well, well! I got turned on to the site a week or so ago. I saw a PS3 for $26. Sold out when I tried to get to the screen to put credit card info. Then I saw $50 Amazon gift card for $5. Same thing. Then iPod Touch for $24. Got to the credit card screen. When I got the info in and pressed complete, order was cancelled because, again, I was too slow. Then saw another $50 Amazon card for $5. Sold out before I could put in info. Next I saw a Kindle Touch 3G for $15. Order was completed. Card charged amount to include $2 shipping and $. 19 for international shipping. I won that on 3/14. Haven't received it yet, but I expect to. I will post if it is received in working order. I'm very excited. Most of the "Scam" notices are that a person cannot get an Insanity Deal. I did (so far). If that is the only complaint, I'm sorry to hear it. I wouldn't buy anything that isn't a name brand. Can't wait to see!

I ordered 3 Breo watches and 3 solar car/toys for presents. Believe it or not but all 3 watches were broken! Also all the solar cars packaging was completely bent, like it was thrown out of a speeding truck, then hit by by a car. I have no idea if the cars even work inside. I couldn't believe it, I wrote to the company and they said I have to return them all. But I will have to pay for the shipping and they will refund me. Ya right, like I am going to trust them. Another thing, the watches and cars were on two separate orders. So, this is the deal. They get junk that has been heated or destroyed in transport from china, then that crap is sold on nomorerack.

I know everyone has had horrible experiences with this site... and maybe i just got lucky... but ive gotten 2 things from them and they went like this:

1) just for kicks they had an egg white separater for free (plus $2) for shipping. I bought it... probably took about 3 weeks to get it but it came exactly as advertised... and for $2 i couldn't really complain

2) i initially got really annoyed by how fast their insanity deals sold out... and how hards those stupid sketch box things were to read. I saw several of them but never got one til one day, i just happened to get lucky and got through on a playstation 3 for $26.54 +$2 for shipping. I was definitely skeptical b/c thats when i started reading all the terrible reviews BUT (and maybe i just got super lucky) the system arrived in under a week (though my account order said processing for about 2 weeks and i got an email saying it shipped about a week after i had already gotten it).

That being said... i admit it can be somewhat of a frustrating site... especially if you're like me and just drop in on it just to try to catch an insanity deal... but if you get lucky... they do come through on their product/sales

Just an update:
My most recent experience was, again, great. I managed to get another insanity deal about 3-4 weeks ago for another PS3 for $26 + $2 shipping and though it took a little longer than 3 weeks this time, it still showed up in perfect working condition and i was able to give it to a friend as a gift.

So long story short - i know there are a lot of bad reviews out there on this site but in my experience, though they take a while, they have always come through on their products and in perfect condition so i would definitely recommend giving it a shot

I have so many complaints about this site (yes, I was stupid enough to get sucked into the hype) but the worst part is the premise of their marketing strategy: They get people to the site to buy what is mostly cheap merchandise by enticing them with "Insanity Deals" that rarely happen and are next to impossible to win. Also, Customer Service is basically form letters, shipping is horribly slow, tracking numbers don't work for days (or at all), orders are cancelled with no explanation, items that say "sold out" come back up later in the day. I could go on and on.

Initially, I ordered a few rather low ticket items from nomorerack.com, then I read some of the reviews. At that time I was waiting on two items to arrive which had already been paid for through PayPal. I was keeping my fingers crossed, being concerned that I might soon be a victim of there scandalous business practices. After reading some of the negative reviews, I had already decided that I would not conduct any more business with the company. Well, they got me on my last order. Sent me something similar to what I had ordered; however, it is not at all what I wanted. I have contacted all of my friends and told them not to purchase anything else from this poor excuse for a business organization. If you deal with them long enough they will eventually screw you also. When I considered the return shipping cost, and serious doubts that I would ever receive what I originally ordered, I have decided that I am going to keep what they "intentionally" mailed to me. In the future; however, there will be 'no more me' for 'nomorerack.com.'

So I have bought from this site maybe five or six times. In general the products seem to match the descriptions. I have so far not experienced the horror stories other people have. I will definitely agree that the weak point is the delivery time. Pretty much I have forgotten what I ordered by the time it arrived. My girlfriend had decent success returning something she ordered but she did have to jump through a few hoops. I have ordered clothes, jewelry, electronics and some magnets amongst other things. The magnets were the surprise hit with my nieces. Overall a decent site if you don't have a need for your goods on time.