NoMoreRackReviews 2,048

I have ordered from Nomoreracks.com. The time to receive the order(s) was long and extremely long. The weirdest thing is I got a 10 or 20 cent charge in addition to the purchase because "it was an international sale". That would explain the slow delivery but I hve never had a surcharge for international purchases and it was never part of the process. I do think you have to be a savy shopper and know your products and prices. Somethings are great deals others no. I never thought of complaining so I dont know about customer service. I think Martha and Oprah need to re-evaluate their endorsements thoug.

I'd give it less than one star if possible. I placed an order in October 2011 and never received. I patiently waited more than a month, then started kindly contacting them. They asked that I wait another week. Still didn't show up, contacted again and was asked to wait some more. After more than 2 months waiting, I requested a refund. They said they put a credit on my account yet never stated whether or not I'd still receive my items. My guess is they put the credit so I make another purchase (yeah right) that way they can say I got my money back. No way would I make another purchase, I just wanted my money back. After making requests monthly and their promises to issue a refund, they next decided to request my Paypal info because the order had been out there so long that that is the only type of credit they could issue. I have made a request at least every month for my money back, even if it is to Paypal. Each time I get promised that it will show up within 3-5 business days not including weekends - nice detail they go into for a refund. BUT, I still haven't received a refund. For the life of me, I cannot understand how they are still in business. It appears I got scammed for much less money by them than others - I feel sorry for them. Unbelievable! (and now onto another website to post my complaints - hopefully someone will shut them down!)

I made a purchase on 5/24/2012 i updated My NEW ADDRESS from my old where i was getting older purchases sent before. So i knew i needed to update to get the product to my new house. Whhile ordering i did do so and once the order was submitted it still had my old address. Once i see that it had my old address there was NO WAY OF CHANGING IT! Or getting hellp from this company to do so. I called and they said it was to late and there was nothing i could do. She did tell me there will be a tracking number... Whats a tracking number going to do for me IF I NO LONGER LIVE AT THAT ADDRESS? GO there and sit by the mailbox when the tracking number says it should be here in hopes i get my stuff? There should have been something i could have done once my order address was wrong. Something i could have clicked on to let you guys know it was the wrong address. SO UPSET! Not to mention the only thing i could have done was email you guys which i did and still have not got back a responce. Still waiting... I WILL NO LONGER BE A CUSTOMER WITH THESE GUYS!

This has got to be the WORST and I mean WORST company I have ever tried dealing with. I wasn't the one purchasing items, but I was the one making calls. I talked to the same lady "Jan" and the same supervisor "Kevin" every time I called. I was sure to let them know I would never allow anyone I know to purchase from them and that they are an absolute scam. I would love to talk to their higher-ups, but I guarantee there is no such thing. And as far as the customer service part of it goes, THERE IS NONE. They are rude and leave you sitting there listening to dead air for as long as they can until you say something and they speak up. I have worked in customer service... YOU DO NOT DO THAT! PERIOD! "Kevin" has promised that a full refund would be sent back to the card in 3-5 days. I have news for him, if it is no present the authorities will be called and someone will be taken down for this. I have never been so upset with a company in all of my life and I am not even the one purchasing from them. I am done venting, but to all you people out there... DO NOT... let me repeat myself... DO NOT PURCHASE FROM THIS COMPANY!

Ordered 2 pair of shoes size 10, total charged $100. Sent size 9 instead. Contacted customer service, returned the shoes as originally packaged. They refused the shipment! Then in the midst of all this, ordered and received a digital photo frame, and decided it was too small for our needs. This was $40. Again contacted customer service, returned the photo frame, and again it was refused. Including the out-of-pocket return shipping, we are out $170.

As soon as I signed up on nomorerack I have been bombarded by junk emails... I find it very disconcerting that email addresses are shared or sold from this site- precisely for this reason I have unsubscribed and blocked all their emails as spam. This is no way to run a business, customers DO NOT WANT their email addresses given out to other parties... this company will eventually figure this out but it will probably be too late. People, run from this site!

Buyers beware! The deals they post are usually not that great of a deal. The same products they have a 'deal' on can be found for a better price at other websites. They excel with the markup game and *completely* exaggerate the original retail price, therefore increasing the supposed % off the product. I have also bought an item that was a 'deal' and found it the next day at a lower price on the same site! They did not want to offer a comp or credit for the price difference.

Purchased an item. Confirmation asked to allow 2-3 weeks for delivery "although most of their orders are delivered much faster." After 2 weeks, I requested an update on when it might be shipped. Received a generic, vague response that upped that waiting time stating, "Expect up to 2-4 weeks for delivery." Several days later, received a generic email stating that particular item had been delayed and would be shipped no later than a specific date. A week later, received a shipment notice email with tracking ID #1. Was a bogus tracking ID. Two days later, received a second shipment notice email with a second/different tracking ID. It, too, was a bogus tracking number. Sent an extensive email, and the next day received a response showing the item was in transit and scheduled to be delivered the very next day. Had a link to track it and showed it as being delivered by FedEx. The next day came and went. No delivery. Shocker. Waited two days, went back to the tracking link, and found it incredibly odd that in 48 hours it went from being shipped via FedEx and being delivered the next day to being shipped by USPS, who had not yet received the package to deliver (just an electronic shipping notification). Sent another email to which I have received no response yet. Will be contacting my credit card's fraud department as well as the BBB asap.

Misleading description of the "discount" I was purchasing. Vendor requirements not disclosed. Emailed them imediately (within hours) for a credit. Given run around via email (back and forth for a week, then just ignored). Called customer service. Sounded like they were in a submarine. They are escalating my concern again ie. Blowning me off again. It's now been over amonth. Voucher expires soon. I am sure that is what they are waiting for.

I had a horrible experience with this website. I ordered a top in 4 different colors. They sent me on in black and 3 in gray. They told me they were out of the other colors. Why would I want 3 of the same top in the same color?! I've been trying to get reimbursed since December. I was told I needed to return the merchandise before I could receive a refund. When I finally returned it, they never gave me a refund. I gave them the tracking number twice and when they finally looked it up they told me that it was past 30 days and they would not give me a refund. Now I am out the merchandise AND the money! How is that even legal. They are refusing to give me either. This is a horrible, horrible site!