NoMoreRack Reviews Summary
NoMoreRack has a rating of 1.9 stars from 2,048 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NoMoreRack most frequently mention customer service, credit card and tracking number. NoMoreRack ranks 727th among Discount Shopping sites.
I was shopping for a GPS as a Christmas gift. I found one on the site. It was a $249.00 item for $60.00. All the other GPS items were less suggested retail and twice the selling price. That seemed odd. Anyway, I could not place the order. I kept clicking on the "Buy It Now" but nothing happened. There wasn't any mention of it being out of stock. I contacted customer service and have received nothing but "our first priority is the customer" they are not helpful. I am not shopping here again.
Wrong color comforter, no reply to emails. Returned at my expense for there mistake to the tune of 15.63. I will never order from them again. Been a ebay member for 11 years and never had to put up with this crap!
Hi,
Good day! Please accept our most sincere apologies for the negative experience you had with our site. Customer satisfaction is our number one priority and we want to do whatever we can to make your experience shopping with Nomorerack as perfect as possible.
It usually takes 2-3 weeks for the refund of returned items to be process, we are sorry to hear that you have not yet received the refund for the items that you have returned. We assure you that we are more than willing to settle this matter for you, the soonest possible time. If you can please email the details of your account to experience@nomorerack.com, we would be more than happy to help resolve this to the best of our abilities.
Please know that we would do anything we can to help you out and we want to thank you for your continued support.
Best Regards,
NoMoreRack.com - Customer Care
These people are such liars. I requested a refund, they said they sent it and may take up to three days, for almost a week even paypal said that this company never made any attempt to! Stay away from this company, it is my opinion with my experience that was a total disasterous nightmare that these people are frauds! And if you don't believe me, Trust the other two hundred other people who feel the same way!
Hi Dan P.,
Please accept our most sincerest apologies about the negative experience you had with our site. Rest assured we are working around the clock to deliver you unbelievable deals and make sure your Nomorerack experience is always amazing.
It takes approximately 5 - 7 business days (not including weekends) for the refund to appear on your statement. We are sorry to hear that you still have not yet received your refund. Rest assured that we are more than willing to have this matter immediately resolved for you. If you can please email the details of your Nomorerack account/order to experience@nomorerack.com, we would be more than happy to assist you to the best of our abilities.
Please know that we would do anything we can to help you out and we want to thank you for your continued support.
Best Regards,
NoMoreRack.com - Customer Care
Ordered stuff, no the same as pictured, when I said something about it not saying in ad that the tripod wasn't included, they replied... it doesn't say it was,,, real bad customer service... ask for refund, said they would issue a store credit... so I kept my junk, why pay to send it back only to get more junk... STAY AWAY FROM THIS SITE...!
Hi,
Please accept our most sincerest apologies about the negative experience you had with our site. Rest assured we are working around the clock to deliver you unbelievable deals and make sure your nomorerack experience is always amazing.
We are sorry to hear about the misunderstanding and confusion regarding your order. Rest assured that we are more than willing to have this matter immediately resolved for you. If you can please email the details of your Nomorerack account/order to experience@nomorerack.com, we would be more than happy to check the order status and tracking information of your order. You may also check your order history by logging into your Nomorerack account.
Please know that we would do anything we can to help you out and we want to thank you for your continued support.
Best Regards,
NoMoreRack.com - Customer Care
I was THIS CLOSE ---><--- to purchasing something from this Nomorerack until I read all the reviews here, and I am so glad that I did! I cannot stand scammers who try to screw people over for money. Good luck, scumbags! Here is one more person that you didn't fool.
Hi Yevgeniy o.,
Good day! Customer satisfaction is our number one priority and we want to do whatever we can to make your experience shopping with Nomorerack as perfect as possible. May we ask how can we assist you? If you can please email the details of your Nomorerack account/order and of your concern to experience@nomorerack.com, we would be more than happy to assist you to the best of our abilities.
Please know that we would do anything we can to help you out and we want to thank you for your continued support.
Best Regards,
NoMoreRack.com - Customer Care
Ugg voots for 22$ seemed too good to be true, but my mom ordered them anyways. They did not give a confirmation number or even say that our order has ben processed, leaving us to question if it even went thru. Sure enough the money was deducted off the credit card, so now we wait to see if we ever recieve the 22$ Uggs via mail?
Hi,
Please accept our most sincerest apologies about the negative experience you had with our site. Rest assured we are working around the clock to deliver you unbelievable deals and make sure your nomorerack experience is always amazing.
We are sorry to hear that you did not receive the confirmation email for the order that you have placed. Rest assured that we are more than willing to have this matter immediately resolved for you. If you can please email the details of your Nomorerack account/order to experience@nomorerack.com, we would be more than happy to check the order status and tracking information of your order. You may also check your order history by logging into your Nomorerack account.
Please know that we would do anything we can to help you out and we want to thank you for your continued support.
Best Regards,
NoMoreRack.com - Customer Care
I ordered 3 Swarovski Eternity Tennis Bracelet from this website, one bracelet in one order and second in another. When the first order arrived I found out that it was made in CHINA, a filthy piece of jewelry worth. I contacted them over email that I would like to cancel the other order they refused saying that they have already placed the order. The only option is to return and get credit now how I am suppose to trust this website to buy anything else when I know that they sell fake items. Its a complete scam website which sells fake stuff and gulp down your money.
Hi Tulika S.,
We apologize for the negative experience you had with our site. Rest assured we are working around the clock to deliver you unbelievable deals and make sure your nomorerack experience is always amazing.
We are sorry to hear that the item you have received was not as expected. We assure you that we are more than willing to settle this matter for you, the soonest possible time. If you can please email the details of your account to experience@nomorerack.com, we would be more than happy to help resolve this to the best of our abilities.
Please know that we would do anything we can to help you out and we want to thank you for your continued support.
Best Regards,
NoMoreRack.com - Customer Care
Thank God for small favors. Or big ones;-). I tried buying from them and since I have a mandatory P. O. Box due to the small village I live in I entered the billing address. And got stuck since they use a Zip -code finder and my street address cannot be found by the USPS... I contacted them repeatedly through customer service... how to resolve this issue. And am very grateful that they didn't respond and I didn't order anything from them after reading these reviews! Thank you all for reviewing!
Hi Mamalein M.,
We apologize for the negative experience you had with our site. Rest assured we are working around the clock to deliver you unbelievable deals and make sure your nomorerack experience is always amazing.
May we ask how can we be of service to you? We kindly ask you to please email the details of your Nomorerack account/order and of your concern to experience@nomorerack.com, we would be more than happy to assist you to the best of our abilities.
Please know that we would do anything we can to help you out and we want to thank you for your continued support.
Best Regards,
NoMoreRack.com - Customer Care
I keep finding myself ordering from here... love the doorbusters. That being said, some of the product information is misleading. Ordered the pack of hair chalk and got a box of oil pastels, thanks I could've found those way cheaper. Aside from that, I really do like 95% of the stuff I've gotten from them. Shipping varies, has been surprisingly fast sometimes but usually mediocre. Even got a Wii for $70 for Black Friday!
I am so glad I read the reviews first. Definitely not buying. And judging by their computer generated repeated response to all negative reviews, their "customer service" will be nothing worth battling. Also, stay away from KGB Deals. I had the same exact issues with them!
Hi Jenn F.,
Good day! Customer satisfaction is our number one priority and we want to do whatever we can to make your experience shopping with Nomorerack as perfect as possible. May we ask how can we assist you? If you can please email the details of your Nomorerack account/order and of your concern to experience@nomorerack.com, we would be more than happy to assist you to the best of our abilities.
Best Regards,
NoMoreRack.com - Customer Care
Everything they sell is cheaply made. They sent me a defective 7" Tablet and refused to exchange it. I was out of the country the 30 days it was sitting waiting for me, so their guarantee they say is over. They told me to contact the manufacturer in China.
I've bought things 3 different times and have got it on time with no problems yet.
Egyptian comfort 1600 thread count feel sheets? What a sucker that I was, cause I read: "Egyptian cotton, 1600 TC sheets". The package arrived. I still have no idea what material these cheap, thin sheets are made of cause I cannot find a label on the material, except that it is a poly. $129.99 retail? I got this set to make dance costumes out of because I thought the white Egyptian cotton material won't show if I make a loose blouse out of it. This material is so thin that I can see my hand behind it! I am not going to use these and will not return it because the reviews about returning is bad and I don't want to get even one more item from this site! They won't give refunds, only store credit.
Hi Grace L.,
We sincerely apologize for the negative experience you had with our site. Rest assured we are working around the clock to deliver you unbelievable deals and make sure your nomorerack experience is always amazing.
Please be reminded that we are more than willing to have this matter settled for you the soonest possible time. If you can please email the details of your account to experience@nomorerack.com, we would be more than happy to help resolve this to the best of our abilities.
We assure you that we would do anything we can to help you out and we want to thank you for your continued support.
Best Regards,
NoMoreRack.com - Customer Care
I have ordered lots of thing from this website :( and i keep seeing that it is a scam. I hope it is not a scam and i get my stuff.
Hi Mariam S.,
Good day! Please let me know what I can do to help you regarding your NoMoreRack account. We would also like to remind you that delivery times vary for each item. As per our FAQs, please expect 2-3 weeks for an order to be delivered. Customer satisfaction is our number one priority and we want to do whatever we can to make your experience shopping with Nomorerack as perfect as possible. If you can please email the details of your account and of your concern to experience@nomorerack.com, we would be more than happy to help assist you to the best of our abilities.
Best Regards,
NoMoreRack.com - Customer Care
Totally fine, got my stuff in 3 weeks or so, not damaged, decent deal.
Customer service was great. They resolved an issue pronto!
My first order at Nomorerack? TERRIBLE! I purchace many things on websites. Nomorerack is extremely not-user friendly. Even with repeated emails to, so called, customer service, I was unable to place the order!
Hi Roberta,
We sincerely apologize for the negative experience you had with our site. Customer satisfaction is our number one priority and we want to do whatever we can to make your experience shopping with Nomorerack as perfect as possible.
We are sorry to hear that you are having issues placing your order. Rest assured that we are more than willing to have this matter immediately resolved for you. If you can please email the details of your account to experience@nomorerack.com, we would be more than happy to help resolve this to the best of our abilities.
Please know that we would do anything we can to help you out, and we want to thank you for your continued support.
I ordered 3 Balance Bracelets. They were junk, but they were only $7 each so I was just going to through them away. 4 months after I had ordered them, I received a survey regarding this product from NoMoreRack directly. I responded, and received an email back apologizing and urging me to return them for a refund. I did so a MONTH ago (tracked by USPS) and have heard nothing nor had a refund! So today I called them, and after a very long hold, a woman named Meria speaking very broken English proceeds to read repeatedly from her script, "I am sorry mam, but there is a strict 30 day return policy". I asked to speak with a supervisor, and she stated that they were going to tell me the same thing. I told them that I wanted to speak with one now! She put me on hold for several minutes, and came back and stated that the supervisor was on the phone. I told her that I would wait and she put me on a long hold again. When she came back on, she stated that the supervisor was still on the line, but that there was a strict 30 day return policy". I asked her why it was then, that the company sent ME an email 4 months after I purchased them, apologizing for the quality of the item, and urging me to return them for a refund? She had no answer. I immediately sent a long email to nomorerack.com and explained what had happened, along with a copy of the original email from them. Let's see what they do now. I asked them if they were willing to lose myself and my 5 co workers that order from them, over a $21 refund? Now I wait for their response... I'm holding my breath. Guess it is time to jump on my social sites to let everyone know about their customer service. Too bad.
Hi Debbie O.,
Please accept our sincerest apologies about the negative experience you had with our site. Customer satisfaction is our number one priority and we want to do whatever we can to make your experience shopping with Nomorerack as perfect as possible. Rest assured that we are more than willing to have this matter immediately resolved for you. If you can please email the details of your Nomorerack account to experience@nomorerack.com, we would be more than happy to help resolve this to the best of our abilities.
Please know that we would do anything we can to help you out and we want to thank you for your continued support.
Best Regards,
NoMoreRack.com - Customer Care
Nomorerack should be no more business. I bought a tablet that didn't come with a manual and the thing was used. They do not give you your money back for the products you buy, they only give you store credit. I do not want to buy anything else from Nomorerack! I want my money back. I don't recommend buying from this place!
Hi Fen T.,
We sincerely apologize for the negative experience you had with our site. Customer satisfaction is our number one priority and we want to do whatever we can to make your experience shopping with Nomorerack as perfect as possible.
We are sorry to hear that you did not receive a user's manual with the tablet that you purchased. Rest assured that we are more than willing to have this matter immediately settled for you. If you can please email the details of your account to experience@nomorerack.com, we would be more than happy to help resolve this to the best of our abilities.
Please know that we would do anything we can to help you out, and we want to thank you for your continued support.
Best Regards,
NoMoreRack.com - Customer Care
Please do not get anything from this site. I purchased item from them and returned the item because it was not authentic brand. They never refund or credit my money. This company is making money ripping people off, STAY AWAY!
Hi Reiko S.,
We sincerely apologize for the negative experience you had with our site. Customer satisfaction is our number one priority and we want to do whatever we can to make your experience shopping with Nomorerack as perfect as possible.
It usually takes 2-3 weeks for the refund of returned items to be processed, we are sorry to hear that as of the moment, you still have not received your refund for the item that you returned. Rest assured that we are more than willing to have this matter immediately settled for you. If you can please email the details of your account to experience@nomorerack.com, we would be more than happy to help resolve this to the best of our abilities.
Please know that we would do anything we can to help you out, and we want to thank you for your continued support.
Best Regards,
NoMoreRack.com - Customer Care
About the Business
NoMoreRack is a flash sales site that offers discounts of as much as 70-80% on everything from clothing to consumer electronics. Deals typically last 24 hours and low prices are meant to be achieved through the purchase of overstock inventory and discounted products.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jenn F.,
Good day! Customer satisfaction is our number one priority and we want to do whatever we can to make your experience shopping with Nomorerack as perfect as possible. May we ask how can we assist you? If you can please email the details of your Nomorerack account/order and of your concern to experience@nomorerack.com, we would be more than happy to assist you to the best of our abilities.
Please know that we would do anything we can to help you out and we want to thank you for your continued support.
Best Regards,
NoMoreRack.com - Customer Care