NoMoreRack Reviews Summary
NoMoreRack has a rating of 1.9 stars from 2,048 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NoMoreRack most frequently mention customer service, credit card and tracking number. NoMoreRack ranks 727th among Discount Shopping sites.
I have to say I read reviews after placing an order it happened to make me very nervous but I must say I received my order in perfect condition I got what I ordered on time if not earlier and happen to be very happy with my services. Maybe when they first started the website they were having some difficulty I think giving it another shot is so well worth it
I have ordered numerous (10) things from this site and they have all came in great condition and in a timely manner. My son ordered a tablet with money he saved and he loves it and it works great. I can't believe all the bad reviews here either I'm lucky or this company has cleaned up their act. Either way I will continue to order from them. :)
Last summer I ordered a ring for my husband and it was too small, so I ordered another and it was too big. I contacted nomorerack and they told me to send them back. I spent more money at the post office to return them and never received a refund. I have since contacted the company many times only to get the run around. So either they are completely unorganized or someone in the purchasing/return department stole the items I sent back. Either way I am out the money and the rings. Items are the same price or cheaper on amazon and they have reliable and efficient customer service.
STAY AWAY! DO NOT BUY FROM THIS COMPANY... I HAVE BEEN WAITING SINCE MARCH FOR THEM TO MAKE GOOD ON AN ORDER IT IS NOW JULY AND STILL NOTHING. THIS COMPANY HAS THIEVES WORKING FOR THEM. TELL ALL OF YOUR FRIENDS AND FAMILY TO STAY AWAY. THIS COMPANY IS A JOKE! HORRIBLE! THIS IS THE WORSE COMPANY THAT I HAVE EVER DONE BUSINESS WITH!
Hi Amy B.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I ordered 2 handbags, within 2 days. Both of them arrived at he same day, meaning one in 8 days and the other one in 10 days. Only reason I give them 4 stars is because I ordered a turquoise color and got black instead. I originally wanted black anyway, but was worried it would look too fake( it not being real leather) so I ordered turquoise. Both of the bags look lovely, not fake at all and I'm really happy with them. Will probably order again, since I'm still on a lookout for a turquoise colored bag.
I work in this company.
I am quiting because they are such a big fraud.
I can help testify against this company if u want.
Just send me a message.
STAY AWAY FROM THIS SITE!
They are nothing but a rip off place. I placed an order for 10lbs of Himalayan Cooking Salt they sent me a candle holder. When i sent them an email they told me to send them a picture of the item and then they would give me credit on my account instead of my credit card. Sent them a picture of the candle holder with the packing slip they said looks like what you ordered so i sent another email and told them i ordered 10 lbs of salt. They them ask me to take a screen capture of the item i ordered from there website. But as soon as i placed the order the item was no longer on there website i finally got my credit on my account. I wanted a credit to my credit card but no.
I ordered a set of 12 bottle stoppers. I only received one. When contacting customer service they advised me that I received my shipment and I explained to them I only received 1 stopper. They would never respond to my continual question of where's the other 11?!
Horrible customer service and I'll never purchase from them again!
Hi Shelby A.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Horrible product. My mother bought me the 12 pack of assorted tank tops. They're supposed to be an XL, they fit my friend's size 00 daughter. Their version of assorted colours is a joke. 1 pink, 1 black, and the rest are white.One even has a hole in it. The size tags are all cut out. I didn't hear anything from them for a month, before my product was shipped.
Hi Kristy T.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I have ordered 4 different items, 3 separate orders on this site. I have received what was advertized and since I didn't keep track of how long it took for the order to come in, I wasn't disappointed with the amount of time it took. The perfume I purchased (my normal scent) was EXACTLY the same as I have purchased on Sephora or in the Department stores and I received that within a week of ordering. The other orders came in within 2 to 3 weeks. The deals are incredible. I am careful about what I buy. Perfume and clothing so far and I am in the midst of looking at bedding. Don't think I would spend a huge amount on electronics but maybe I would if things keep coming in like they do. I shop quite a bit on the internet and am very careful. So far, NOT disappointed with this site. Hope you give them a try.
I have waited 14 business days as they instruct and have not even received a notice of shipment. I know of no other site that does not ship well before this time frame. I also find that their emails are excessive and the product links that you click on often do not go directly to the item advertised, but go to a duplicate page of the first. This leaves you to waste time looking for the item all over again to click once more.
Hi John K.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Great deals on great, high-quality products. Of course, shipping on some items may take longer, but that is to be expected from a sample sale website with killer deals. I've only experienced slight delays in shipping with a couple items, but I emailed customer service and they immediately resolved any issues. I have been beyond happy with the quality of the products purchased.
I got everything I ordered and was satisfied with all purchases. They did not all come at the same time, but all arrived within 2 weeks.
I did some research on this company but more AFTER I ordered two items today. I called my cc company and told them about the customer service issues, wrong items, broken items etc and I wanted to prevent payment to them. The amount had already been submitted for payment but because I have fraud alert on my card it will be 'handled' by them.
How stupid of me to not research more BEFORE ordering. If it's too good to be true then IT IS!
I'm going to attempt to cancel via email since I only ordered a few hours ago.
Hi Deb B.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I bought 2 Samsung galaxy tab 2's and 2 other types of tablets from this website last week. They called me after placing my purchase and confirmed my shipping address. They told me that it would take 2-3 weeks to ship and that they would send me my tracking number by email. When I asked why, they said something about staying on the safe side so they don't get angry customers if their shipment was late.
I didn't do any research about the company before I made this almost $500. Today my husband decided that we should call them because we still didn't get a tracking number. Well he called them and they answered and were helpful then after hanging up with them, we get our first shipment. We got the Galaxy tabs. My husband is still checking to see if they work fine after reading the reviews, but so far so good. Just waiting on the rest of the stuff!
There is no "customer Service" here so beware if you buy it your stuck with it since there is NO RETURN POLICY on every thing which they dont tell you about. I got some tank tops that were to small and wanted to exchange them for a larger size and this was their response to me: ""Because of the unique way that we find our amazing deals, we're afraid that nomorerack can't provide exchanges on purchased products."" oh then they say ""If there is anything further I can do to assist you please let me know. At Nomorerack, customer satisfaction is our main goal."" there is no customer satisfaction here at and will not spend another cent there. Customer Beware!
Hi Eagle E.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
They do not have a great return system or technical support. Yes they have cheap prices. However, they have partial descriptions. They buy products that do not hvae technical support. I bought a battey bank and they send me a defected one. It burned out my iphone 5 charger. When I called they sent me to line that is down.
I got a hold of them through email and they asked me to return my item. However, they made me buy a box and send back the receipt so they can refund me later. Then they asked me to send them the tracking info and notify them when the item arrives. They ask me to do to much for a defected product.
Hi Sean W.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I'm a patient person, but this website is ridiculous. The I have ordered 4 items now (don't ask me why, I guess I really thought it couldn't be that bad over and over). Each of the items (clothing, toothbrush, sheets) were poor quality. I had to return 2 of them because they were not useable. They are slow with delievery. Customer service is terrible. I did eventually get refunds on my credit card for 2 items, so that was good, but it took 4 customer service people to finally make that happen. Yuk, yuk, yuk. Just don't fall for it. You definitely get what you pay for with this site. I wish I had not wasted my time and just paid a little more for quicker, better stuff.
Hi Courtney L.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
How often do you indulge in window shopping? I am sure that you do not have much time to dedicate to these. We are now fond of quick and easy online shopping. Nomorerack is the one stop store from which we can purchase a range of products that we need. The products are categorized under “women, men, home, electronics, kids, lifestyle, and jewelry”. The cool products from the renowned brands are available at unbeatable prices. We can get almost sixty to ninety percent off on most products featured in the website.
Customer Support is HORRID! They are dishonest. I was told a credit due me was issued and would appear in my "account." It didn't appear. They then said it was my browser. Switched browsers - same. Then they said clear cookies; did so - still no credit. Then they said the site was down, even though I continued to load and navigate it. Then when I called B. S. - they said the credit had "expired." And this was ALL FROM THE SAME SUPPORT PERSON (Maria P) - and ALL IN THE SAME DAY! Stay as far away from this company as you can. If you see something you like, Google it and buy it elsewhere (and likely cheaper). The comforter I was looking at was almost $30 cheaper on Overstock.com (and they have GREAT customer service). Buyer Beware.
Hi Joe H.,
We are so sorry to hear about the trouble with your account. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
About the business
NoMoreRack is a flash sales site that offers discounts of as much as 70-80% on everything from clothing to consumer electronics. Deals typically last 24 hours and low prices are meant to be achieved through the purchase of overstock inventory and discounted products.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jennifer H.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.