NoMoreRackReviews 2,048

It is hard for me to even give nomorerack one star. I wish their was an option for none. I ordered a ring and waited, and waited for it to arrive. However, I had received a tracking number, but the order never left NY, so I contacted "customer service." I was told they would contact the supplier and get back to me in a week. A WEEK! I was not satisfied with this, so I contacted them AGAIN, via email instead of the virtual customer service and I received an email back that basically said, your problem has been solved; we let all our customers know that it can take 3-4 weeks for delivery. So again, I responded just to let them know that, no it was not solved, and I got a message saying they would check into it. I then resorted to posting on their facebook site and explained that I was less than pleased with their company, to which I was immediately responded to, and asked to send a private message so they could solve my problem. Guess what, they gave me the same answer AND took my message off their wall. I ordered from them because I had seen their ad on facebook and because ALL of the feedback on their facebook wall was glowing. Now I know why! Infuriating. Today, the ring showed up, it was suppose to have almost a half a caret of diamonds, but all I see is little flecks, I know that's not a lot, but you expect to see some shimmer, and the listing said that the ring came with a "Jewelers Club guarantee • Manufacturer's USA warranty • 100% original, authentic, genuine, and branded • Exclusive price for nomorerack • Highly recommended with a 5-star rating" ALL that was in my package was the ring in a zip lock bag (yes, the ring was in a small zip lock bag) a chintzy gift box and a receipt from nomorerack, only stating my purchase. NO warranty paperwork, no Jewelers Club Guarantee paperwork, nothing. I contacted them AGAIN asking for the paperwork. I am curious to see what kind of excuse and run around there will be as to why I did not received the paperwork. STAY AWAY. Cheap, over glorified stuff, and I'm not sure how they are getting away with it, but tell your friends and have them tell their friends. NOMORERACK is bad news.

Promised a delivery date that was obviously not possible to begin with. Three days after that date I check the tracker and my product is in Arizona. Why the hell is it in Arizona and marked "delivered" if I'm sitting here in Illinois with no tablet in my hands? Customer service had nothing to say except "I don't know" which is pathetic and unacceptable. Was told that I would have to wait 5 to 7 business days to be told anything new and when the approximate delivery date would then be. Oh and during all this never once did they ask for the correct address for delivery or acknowledge the fact that Arizona is on the other side of the freaking country! Long story short this company is full of $#*! and doesn't deserve to receive peoples' hard earned money. Their current rating on better business bureaus site is a D- and honestly I think that is a generous mark. Done with dealing with morons that work for this god awful site

Their shipping policy is what I'm complaining about. They don't ship to P. O. Boxes - many places don't; HOWEVER, nomorerack will not ship to my street address because they use the USPS (United States Postal Service) to verify street addresses and my address cannot be verified because I don't receive mail delivery at my street address, but rather get all my mail at the Post Office. Maybe this is a good warning to me NOT to get involved with these scam artists!

I found a comforter that I like. Then I wanted to change the color. I selected the one in a different color. I went to my cart and automatically it prompted me to create an account then to billing. There was never a cart/account summary. Following the mistake, I emailed customers services. They emailed back saying they would make the correction by asking me which item to delete. In a later email I was told 'unfortunately, the order has already been processed and I would have to return the item by mail at my own expense; this doesn't guarantee a refund (possible store credit). There is no one to call if you make a mistake & it takes a while to respond to your email. A generic resolution ticket is all you get for several hours by then its too late to fix your issue. So frustrating!

I ordered 165.00 worth of jewelry... then I checked the reviews online at many sites which horrifyed me that this was the ultimate scam and checked them out at BBB. I was very scared that I would never receive my order... or I wouls with crappy junk or the wrong order. To my surprise, I am pretty happy with what I have received thus far. I ordered 6 pieces of jewelry, 3 of which have arrived(ordered 8/16/13). This was earlier than I had anticipated since they are a reseller. I ordered a side cross trendy neckkace(think it was 15.00)-love it... stamped with 925 real silver, a cute flower pearl necklace for 3.00... LOVE! But I don't love my Orbital diamond ring-diamonds are cheap, grey... my fault for not researching the clarity which NMR did indeed state(got a compliment in it today though). Still waiting on a Bubble necklace, silver lopps and a bracelet(diamonds are poor quality as well... should have researched... maybe still cute though). So... I am pleasantly surprised that most of my order has arrrived & was correct.-took 6-days. Not bad! Let's see if I get the res tof my order before I send a big THANK YOU to NMR

Hi I ordered 2 sets of queen size sheets, shipping took about a week. I also ordered a king size comforter, but when I received it, the comforter was smaller then my queen size comforter, so what I received was a full size comforter, I was not happy about that, I contacted nomorerack.com and was asked to send pictures of the comforter I received, so laid it on my queen size comforter and took pics. I received a credit on my paypal account 3 days later. Also when I asked for an address to send the comforter back, I was told to keep it as a gift. NoMoreRack.Com Rocks.

I made a big mistake, should have read the reviews before I bought anything from nomorerack.com. I ordered a Swarovski Elements Double-Row Stretch Bracelet
And what I got was a cheep made in china piece of crap. I called costomer service and was told to email a picture of the bracelet to there online costomer care, I did just that and got nowhere. Will never buy from this site again! Wonder if the better business bureau was notified of this site?

I rated this 1 out of 5 because they don't give a 0 or 1/2 star rating.
Decided to check out their website after seeing their advertisement. Noticed numerous, upon numerous items that were priced to sell at Walmart prices, and in some cases, even higher than Walmart. But wait, I'm not done yet, don't forget gotta pay that additional $2.00 that I saw also.
The website itself is a scam. Check for yourself in what I explain below.
Nowhere at the top of the screen is a "contact us" or phone number.
So, you decide to scroll down the page and "oh, there it is"... Then it disappears?
So now you are looking at more items to buy, but you still want the "contact us" option right?
Again, scroll down to find "opps it did it again"... I was almost there, but not quite.
I could repeat this over and over, but the truth is I repeated this step AT LEAST 30 times to find that it just kept scrolling back to items.
What does this mean you ask? Well it means they really don't want to be bothered by returns, or any questions, making this transaction "insensitive" to consumers.
It also means that most likely if you finally reach the bottom of the page, they will most likely transfer you, or will not be available, or request that you submit a "trouble ticket" through the bottom of their screen page. How do you do this again you ask? Simple, waste your time. Some more. Some more. And lastly, some more.

I got what I paid for, which wasn't much. My issue with this website that the credit card i used hasn't been used in a long time. When my second order came all seemed well. Well now I have received a fradulant attempted charge on the very card I used at nomorerack.com. Somehow after all these years a fraud charge comes up right after buying something from nomorerack.com. I would recommend you stay away from this site. Granted as far as the merchandise goes I got what I paid for, but I didn't expect to have my credit card abused. I will never trust them again!

I would give it no stars but that was not an option.
The old saying you get what you pay for is sure a true statement here.
I ordered the white satin sheets for $29.
When they arrived they were ripped and the flat sheet was stained.
They told me to send a picture of the items which I did.
They claim they never got the pictures a week later, So I sent them again.
They apologize for the condition they were in two weeks later.
Was told to keep the defective sheets as a gift that would send a new set. ( Which at this point I did not want).
A week later I was told the manufacturer is out of the sheets.
After confirming the day before by email the sheets had gone out.
Now they telling me a credit will be issued a on my account.
Which again I don't want to credit I just want my money back.
It is now one month later I have no credit I have no sheets.
I'm going to report them to the Better Business Bureau.
I think this company is a scam.
I'm gonna file a complaint with my credit card company.
I'm so glad I only spent $29, I feel sorry for anyone Who is given them any money.
Buyer beware...