NoMoreRack Reviews Summary
NoMoreRack has a rating of 1.9 stars from 2,048 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NoMoreRack most frequently mention customer service, credit card and tracking number. NoMoreRack ranks 707th among Discount Shopping sites.
I have ordered from them twice now. This second time I spent over a $100 and bought a bunch of little things. DO NOT buy from them they practice bate and switch. They make the pictures look better than what you are really buying. I understand that this sometimes happens when buying things off the internet, but every item I bought was very poor quality. All the stuff is of dollar store quality that is over priced. I won't be fooled again. Also the sizing is way off. I bought a pink hoodie for someone in a 3X it ended up being a large. It was also very thin. I bought a shirt that should have been a large, and it was a medium and was not like the picture.
We ordered 150 dollars worth of stuff over 4 months ago, they double charged me an I still have not got the stuff I ordered nor have they returned my money. We have emailed multiple times and they have not emailed me back. Its a scam dont use this sight.
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
This website has furnished my entire house, minus a few amenities. But my friends and coworkers are now using this site after my reccomendation, and are very pleased as well. The only thing I always reccomend is using a login, so you can receive an order number, or print the page with your order number. After all it is a computer you are using just remember glitches can happen such as; your computer timing out due to a bad connection. I once didnt get my confirmation number so I e-mailed them via the website support and received a timely response with supportive help. If you're skeptical like i was than buy something small and than see how fast it comes and if you got what you wanted.
Nomorerack does not ship to anyone that has a PO Box listed as a billing address. Period, no exceptions, you can not list a separate shipping address. After spending 4 different times filling up my cart after it expired as I waited for emails and phone calls back and forth about why I was getting no confirmation and my address was not going through, I am glad I was not able to order from this company. Seems like I dodged a bullet, and their customer service responses were completely fake and non-helpful.
Hi Amalia F.,
Please accept our sincere apologies for any inconvenience we may have caused you. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
Please let us know how we can be of service to you and email us your details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Their spiel, translated into reality:
Hi,
We are so sorry to hear about the trouble with your victimization. At NMR, nothing is more important than a perfect swindling experience. Our Customer Conning Team is around 24/7, to help cop your credit card with our "Make Off with Your Money Guarantee" Pilfer Policy. We can't promise we are perfect, but what we do promise under our "Make Off" guarantee is that we will diligently evade your issue and aim to turn you into raving frustration!
To help the heist, could you please e-mail us your card number & details at: *******@nomorerack.com. We promise to plunder you within a maximum of 24 hours with a sneaky steal.
We look forward to hustling you and nicking this from you. Again, sorry for the inconvenience.
Always here to bilk!
Customer Kleptomaniacs
Nomorerack - Everything You Lost, For Larceny.
Hi,
Please accept our sincere apologies for any inconvenience we may have caused you. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
Please let us know how we can be of service to you and email us your details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I have purchased from this site a few times in the past. The first purchase was fine a great deal and came in good time but the second time i received a note from the post office i cant have my item until i make up for the shipping charge difference
The site advertises $2 shipping on everything so i had no idea i would need to pay $3 to the post office to get my item since i already paid shipping! Needless to say i did not pick up my package and immediately emailed no more rack
They emailed back and forth with me for about a month arguing telling me the post office is wrong you dont owe for shipping blah blah blah
Im not an idiot i know what the post office said! It took over a month to get a refund and they got the item back the post office returned to sender
It was an awful experience and recently a year or so later i ordered and exfoliating thing for the body and everything went fine with this order...
The moral of this review is that you never know what could happen with this company and customer service is awful
If i were you i wouldnt order clothing or anything heavy or bulky because you could be slapped with extra shipping fees from your local post office but some deals are worth the risk so thats up to you to decide
Hi Sarah P.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I ordered an item, but realized the size might be wrong, so I sent an email to customer service asking if it was possible to change the size. While the response itself was timely what I was told was not to my liking. I was told they could not make changes to the order itself due to security reasons(OK I'll buy that), but I was then told they canceled the order, I did NOT request that. When I went to reorder the item, as they said to do it was no longer available.
This is not acceptable, having someone cancel your order when you did not request it is not good business practice.
Hi Marcia S.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Well after reviewing the committees, im scared to order from this site... i will stick with e-bay!
Hi,
Please accept our sincere apologies for any inconvenience we may have caused you. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
Please let us know how we can be of service to you and email us your details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
To be honest, I have never purchased anything since I read sites like this on the company first. It seems like their business model might be advertising the real deal but sending knock-offs from China or something (hence all the shipping complaints). Any thoughts on my theory?
Hi Gerry B.,
Please accept our sincere apologies for any inconvenience we may have caused you. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
Please let us know how we can be of service to you and email us your details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I gave them one star asuming that I have to give one at least. I looked them up on the Better Business Bureau site and they were given an F if that does not convince other possible shoppers from ordering from this sham business model I just do not know what will. I have not ordered from this site but know people who did and live with that regret. Don't be conned.
Hi,
Please accept our sincere apologies for any inconvenience we may have caused you. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
Please let us know how we can be of service to you and email us your details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I will never order again. These people charged my credit card and I still have no order or tracking number. I am contacting my bank to reverse the charge since no one at no more racks wants to! That is stealing!
Hi Sheri H.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I have purchased several items from nomorerack over the last few months.
I have been completely satisfied with my purchases and the shipping. Will continue to shop with nomorerack
I also purchased the 1600 series sheet set, and am VERY disappointed. Washed once and they are so thin they are ready to fall apart. What a ripoff.
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I believe those items are fake. I ordered a facial serum, bottle was dirty, pump defective. I ordered a laptop cover for my macbook pro, it didnt fit. They also advertise items they dont have. Beware NOMORERACK IS A SCAM.
Hi Lisa L.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I have ordered the 1800 sheet set, the down comforter, the heating blanket, a coffee mug and pillows from this website and have been extremely happy with all the products as well as the shipping time. They said shipping would be anywhere from 2-3 weeks and I received all my products within 7 days. My bedding that I purchased (as separate items) was all of good quality and lived up to their description of the products. I will be purchasing more products from them in the future.
Well... I was going to order some stuff from this site... nomorerack.com... but after reading the reviews, there is no way in the world I would even try it out. I was looking at a shower head... and when it said Final Sale... I thought hmmmmm... Now I come to look at the reviews... and notice that every single bad review (which is lots) is noted with the exact same computer generated reply from Vincent... NO WAY WILL I EVEN THINK ABOUT IT... And I will share this on my fb and let everyone else know about it.
Hi,
Please accept our sincere apologies for any inconvenience we may have caused you. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
Please let us know how we can be of service to you and email us your details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Purchased 1600 Series sheet set, Claim is reg. Retail price is $229.00. Can't imagine what idiot would pay that much for these very cheap quality microfiber sheets made in China! I'm angry about paying $29. I have purchased better quality microfiber sheets for $15 at Family Dollar. This was my first and last purchase with nomorerack, nomoreracket for me!
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I have never order nothing from nomoreracks.com I was about to but I have changed my mind due to all the negative reviews. Also for Vincent D, you guys have to be really small time because you have a lot of time on here posting trying to defend your company. You never see amazon, Verizon, and etc; on their sites defending customers opinion, after all it is their opinion. It really just make you guys look extra fishy. If you want to help your business, hold a class on great customer and send your people to seminars to get them well trained. Have a blessed day!
Hi,
Please accept our sincere apologies for any inconvenience we may have caused you. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
Please let us know how we can be of service to you and email us your details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
HORRIBLE!... Ordered bed sheet set... was processing for 6 days yet they already had my money... called to see what the issue was with getting the product to me. They couldnt tell me. Their "customer service" is more customer disservice.
I know... I know... You're:
" so sorry to hear about the trouble with my order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
Too bad none of that is true and that you are a program that automatically responds to any review below a certain star rating. Trust me... STAY AWAY from this site!
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I have ordered several things from this site, So far I have been very pleased
About the business
NoMoreRack is a flash sales site that offers discounts of as much as 70-80% on everything from clothing to consumer electronics. Deals typically last 24 hours and low prices are meant to be achieved through the purchase of overstock inventory and discounted products.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.