NoMoreRack Reviews Summary
NoMoreRack has a rating of 1.9 stars from 2,048 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NoMoreRack most frequently mention customer service, credit card and tracking number. NoMoreRack ranks 707th among Discount Shopping sites.
Im glad i saw these reviews first this place sucks.
There is no way to check on your account, because there is no place to access your account. Customer service is a joke. They want you to email your question and they say they will get back in 24 hrs. But I have tried to submet email messages only to find out that you cannot connect with them. I have tried the 1-800 number and it is always busy and then the call is disconnected. They only give you 7 days to file a complaint or request a refund/return. So your basically stuck. I ordered 4 items that were totally missized. And 2 of the orders for purses I havent rec'd after 7 weeks. They are definately shady in my opinion!
OUTSTANDING CUSTOMER SERVICE! LOVE THIS SITE.
QUESTIONS ARE ALWAYS ANSWERED. I WOULD RECOMMEND!
GREAT BUYS!
I looked over this site last night. It made me nervous right a way. I read the reviews. They also make me nervous. They are either one star or five stars. The reviews are either awful or rave. It makes me think the raver five stars are bogus.
Hi,
At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
Please let us know how we can be of service to you and email us your details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Luckily I do not have an experience with this site yet. Saw it on a commercial, looked it up to find this site. And oh man am I ecstatic I found it. There's nothing but negative reviews. I'll stick to my other online retailers and pay full price. And anther thing that makes it so shady is the worker from nmr. Vincent I think hes name is going on and apologizing to everyone who has not ordered with the same oh crap, he's just copying and pasting. Lol. So lame. Thanks everyone for your feedback and sorry you all have to deal with it. Didn't want to give them a star but couldn't post my opinion
Hi,
At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
Please let us know how we can be of service to you and email us your details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Just ordered from this site; guess I should read reveiws first, makes me a little shakey... I'll keep you posted! UPDATE! It is now Dec. 2nd, I received e-mail - responded back hoping everything goes smooth with purchase and delivery so I don't have to deal with problems I would like to make it a 5 star rating. So nomorerack keep up your end of the bargain and I'll put a 5-star rating and who knows I might be a satisfied customer and refer you if I'm happy
Hi,
Please accept our sincere apologies for any inconvenience we may have caused you. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
Please let us know how we can be of service to you and email us your details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
The 5 star reviews are from employees trying to up their average. The site is run by losers
I am very nervous about this website. I have ordered 2 tablets and haven't seen them yet. It was a christmas present for me and I really like the website but nervous from the feedback.
Hi,
Please accept our sincere apologies for any inconvenience we may have caused you. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
Please let us know how we can be of service to you and email us your details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I DON'T KNOW WHY SOME PEOPLE LIKE TO COMPLAIN SO MUCH. I HAVE BEEN BUYING FROM NMR FOR ALMOST A YEAR AND RECEIVED EVRYTHING SO FAR. SOME A LITTLE LATE I MUST ADMIT, BUT EVERY WEBSITE HAS A PROBLEM ONCE IN A WHILE. IF YOU NEED YOUR STUFF RIGHT AWAY GO TO THE STORE AND PAY FULL PRICE. I JUST PURCHASE MATTRESSES $1000. 00 WITH FREESHIPPING I WILL LET YOU KNOW HOW THIS GOES.
THANK YOU NMR FOR SAVING ME MONEY
I've purchased from their website twice and both times have had nothing but problems. My first order was delivered to an address in New York while I'm living in Las Vegas then when I attempted to contact customer service they took no responsibility claiming that it was their providers fault and gave me a total run around. The second time was quite similar, I was getting notices saying that my package was going to be delayed and when I go to the mailbox that same day my item was sitting there. This company has no clue what they are doing, they are unaware of the services and products their providers are offering, and I will NEVER use this company again!
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I ordered some silicone rubber bandz kits with tools and when they got here all 6 sets were about 1/3 of the set that was described on their site, I am sending them back and I wish I had read reviews before I ordered, I just received a Little giant ladder I had ordered and it looked like I bought it from a second hand store, so be careful what you order from this site cuz what you see is not what you are getting.
Hi Leila,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Return product never received my refund... well over a month ago
Contacting them is a joke
I have had nothing but problems with this site since I began using it only a bout two weeks ago. I originally ordered 2 tablets from them for my daughters for Christmas. I received them a few days later. One of them was perfect the other however, the screen was coming off in the corner. I contacted them and had the item returned. In the mean time I also order a ring, which never comes ever. I was only credited the money back for both the ring and the tablet, GREAT. So now I have no choice but to purchase from the site again. So I ordered another tablet. It was "sent" 5 days a go 2 day priority mail. I track the tracking number and it is still "in transit" in California. (I live in Illinois) but nomorerack sends me an email saying the item has been delivered. It has not been delivered. I call them and they say I have to wait 5 more days before I would even investigate, but I should call the carrier. Excuse me? I should call the carrier? I already paid them, I did my part, why should I have to call and make sure the item I paid for is coming? There is insurance on the package. I will not get the money if it's lost or stolen, the person who sent it will. Therefore nomorerack should call the carrier and see why the package has not changed locations since it was sent. Needless to say I never received the item and nothing has been done at all. The online chat is useless and calling them has been of no avail either. They email back and forth which takes a very long time and nothing ever gets fixed!
Hi Amanda S.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
This was all i needed to see. D rating on the Better Business Bureau
http://www.bbb.org/new-york-city/business-reviews/internet-shopping/nomorerack-com-inc-in-new-york-ny-*******#reasonrating
Hi,
At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
Please let us know how we can be of service to you and email us your details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Seeing as though a nomorerack.com rep responds to each and every negative review, I think it's safe to assume that a lot, if not all, of the good reviews are planted by the company.
Hi,
At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
Please let us know how we can be of service to you and email us your details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
So far I have only had good luck with this site. I ordered a netbook at a really great bargain rate. I thought it might be junk, but I was pleasantly surprised. The people who ordered the boots and some other stuff need to READ what the ads say. The boots you have to order 2 sizes bigger. I did that and they fit just fine. How do you think they get such good prices? The boots were sized wrong and they tell you that. It is like anything else, READ the description, use some judgment (a diamond accent is just that-a little chip) and you will do just fine. Use a credit card and not a debit card and you can always get your money back.
WOW! I am glad I read some reviews before I placed my order. I was about to order Google Android 4.1 OS 1.2GHz 4GB 7" Tablet PC with Accessories and 2 Pairs: Unisex Created Diamond Stud Earrings - 1 Black & 1 White but I after these negative reviews, I will order only the earrings to see what's going.
Hi,
At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
Please let us know how we can be of service to you and email us your details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
After ordering several less expensive items from nomorerack, I can say with some authority it is not worth shopping here. Bargain prices and free shipping for very poor, shoddy products is not a bargain, it's rip-off. Each an every item I ordered, beard and hair trimming kit, (the sissors, for instance were completely useless) Retrophone handset for iphone and ipad, Christmas lights, tape cassette USB to computer unit, even the iphone and ipad screem protectors - all were of such poor quality as to be laughable. When I sent a complaint email (their review link often does not work, go figure) they sent one of those canned 'sorry to hear about your problem, we take these issues seriously' responses and then offered to give you a $5 off your next order. Try to get a refund? Only is you have the packing slip from the product and ship it back at your own cost - in other words, ain't worth sending back. Never, ever trust this site or buy anything from them!
Hi Dan S.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I just ordered from them yesterday I've never done online shopping before and I'm only seeing the reviews today... now I'm super bummed and worried that none of my things will come through! :(( ((
Hi,
At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
Please let us know how we can be of service to you and email us your details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I have seen the TV ads running in my State so decided to take a look... Before shopping I always goggle reviews... The site looks Curb appealing but after reading the reviews I will not place an order. #1 I am a tough consumer and work hard for my money. #2 if I purchased something from here and was not provided a prompt refund if not satisfied when I got through blasting this to my followers on Twitter, Instagram and Facebook your sales would drop because I would target the volume of consumers you target in projected sales for percentage sales, and #3 I work in Sales and Service and if any of my representatives provided generic email responses to our members as they do here they would not be employed. These responses show lack of customer base loyalty and appreciation of their business not a good business plan
Hi Rita M.,
At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
Please let us know how we can be of service to you and email us your details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
About the business
NoMoreRack is a flash sales site that offers discounts of as much as 70-80% on everything from clothing to consumer electronics. Deals typically last 24 hours and low prices are meant to be achieved through the purchase of overstock inventory and discounted products.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.