NoMoreRack Reviews Summary
NoMoreRack has a rating of 1.9 stars from 2,048 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NoMoreRack most frequently mention customer service, credit card and tracking number. NoMoreRack ranks 707th among Discount Shopping sites.
I recently started ordering from NMR and have had great experiences! Love the products I purchased... I did get an email stating I had received an order when I hadn't yet, but now it has come! Thrilled... don't be afraid, get prices & great shipping! Thanks!
I have ordered several things from nomorerack.com I think they are great and always recieved them in the time they state I suggest nomoorerack.com I you wanna save money
I have only ordered from nomorack 1 time but as of right now, I'm not impressed. I ordered a comforter before Thanksgiving. I received an email yesterday stating that my order has been shipped and that it was shipped on 11/26/2013. It's Dec 3 and still no package. I tried to track the package and it has no information where it is. The weird thing is that tracking shows that I ordered the comforter on Dec 2, which was yesterday. Im not sure what is going on but I don't think I will be ordering from this site again. Not a happy customer and the reviews makes me think I should have done more research before making a purchase.
I ordered my item they sent me a tracking number says it was received yet no mail. I opened a case through paypal and they gave me a store credit this is ridiculous I read in earlier review they give boges tracking numbers do not buy from this website its a scam
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I have been a long time NoMoreRack shopper and have never had any issues until recently. I purchased and item and was charged through Paypal for the purchase. A week later it had not arrived so I contacted NMR. A rep told me they never received my order, a refund would be issued and to please replace my order, so that's what I did. A few days later the new order came in the mail... 2 days later the old order came in the mail as well. I contacted them and said I'd received it twice and would like to return one. They told me there is nothing they can do because the item was sold as "final sale". I am furious about this... it's not my fault they lost my initial order. They're the ones that told me to reorder it a second time and guaranteed a refund on my first purchase. Their customer service is awful and all they give you is apologies and canned answers. NMR has lost a long time shopper and I've told all my friends and family to stay far, far away from them.
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I was going to order than skimmed the reviews... I agreed with the negatives from just shopping and making a cart... very slow and lost my cart once. I felt the products would be worth the trouble at those prices except for a few things I noticed like 6 pairs of little boys underwear for 49.00 regular price on sale for $15.00...? But I still went on to even create an account when I came across the reviews. I started to feel very cautious and altered after reading the negative reviews, which were many. But then, I came upon a negative comment that actually had a personal message from the company about 4 small paragraphs long. It was sincere and professional and almost completely made me feel differently and had the desire to give them a shot. Then I notice the same email to another complaint, and then the exact copy to another and another and so on for dozens I had to stop scrolling don it was ridiculous. I had hoped this was a good company, there's my 2 bits! ;) Choose wisely!
Hi,
At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
Please let us know how we can be of service to you and email us your details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I ordered 5pk OPI nail polish, it never arrived, it actually went back to where it came from. No one can tell me what happened, they gave me a nomorerack credit & not my credit card( how dare). I hesitantly re-ordered the same item so in a way, I can get my $ back.
They mailed the 5 nail polish bottles via an envelop with bubble pack... they broke of course, hence USPS sent it back to them! My 2nd order was shipped same way.
Don't they think nail polish bottles break & not only that, are flammable?
No more for me for Nomorerack! They're terrible!
Hi Elizabeth D.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I Love this website! I have order a lot of things and haven't been unhappy with any of them. Really like free shipping and I have always got my order in a timely manner! All I have to say is, "If you like saving a few dollars at this time of year NOMORERACKS.COM is just the place to get your Christmas specials!
I just place my first order. To my surprise I received an email that some of my purchases had been delivered. The problem is that it was not to my home in Washington state, but sent to North Carolina. I have called and left on hold for over 20 minutes. I have emailed several times with no response. I did call the United States Postal Company and the most helpful agent is helping me to find out why my purchase was sent to the wrong address.
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I am really scared about this website. I saw the Advertisement on Facebook and I went to see the website, I bough a lot of stuff without reading the reviews. They say it takes from 10 to 14 days to Delivery the goods, I am hoping i get my stuff soon. All my x-timas shopping is on this website. =/
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I absolutely love the site and their customer service. It's literally like an online TJ Maxx. I always get the emails when they do their free shipping and that's when I shop. Just like anywhere, they are purchasing from several different manufacturer's and some of them are just cheap. However, I have always received my packages, either separate or together, in a time frame that works for me. My only complaint would be that the actual site runs a little slow and I am pretty sure that it's because they have tons of people trying to shop and they need more servers to accommodate all of the people who love it as much as I do. I've recommended to my friends and family and they all love it too. Most people will complain openly before they would show a little love so do like I do... try it for yourself and determine your own opinion rather than not and miss out on some great deals.
Its totally funny that their representative is copying and pasting the same things on every review. So, as a test to see if anyone is actually looking at these posts or if they are just seeing the one star and responding like a drone.
I have not bought anything, as I did a review on their sit and found they have a D rating on the BBB. I
Hi,
At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
Please let us know how we can be of service to you and email us your details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I have not ordered anything from nomorerack primarily because the site is slow to navigate through. I put 3 items in my cart but when I went back the cart was empty. I really don't want to go looking for this stuff again. A lot of time it won't take my log in either. After reading the reviews, I think I'll stick with other sites like Ebay or Overstock.com.
Hi,
At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
Please let us know how we can be of service to you and email us your details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I just order one so I was right now and then I think about reading the reviews I'm very sad than that I don't believe that's the money I spend it will be in good hands and I won t have what I did payed for. Idk what to do. Im just waiting
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I have ordered a few things from nomorerack and yes shipping takes a little longer than other sites but I had not been having problems with deliveries or product quality.
Until this week! I made the mistake of ordering two things the week of Thanksgiving and I don't know if they're just overwhelmed with orders, but BOTH orders got delivered to the wrong location! I live in Texas. One ended up in LA and one ended up in NY! When I contacted customer service to get my orders or at least a refund, their answer was, "We'll have to check with ups so call us back in a week!" They've already taken my money so they have no desire to fix the problem. Based on the rest of these reviews, I am by far not the first person this has happened to. I wish I saw these reviews before I wasted my time and money. It really does sound like a scam.
The savings seem appealing but save yourself the headache and just pay a little extra to actually get what you ordered.
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I am from ct, I have used no more rack for several orders. Yes the quality of some of the items are not the best. I have recieved every order within a day or two of being shipped out. In my second order I bought a necklace and text gloves. They shipped in separate orders a week apart and the emails came in late. I even got emails confirming that my order had been delivered. I would advise customers to be careful with what they get witn the website. I have had a great expirence and would suggest to some friends about the website.
I had recently purchased a product online from this website. Today I received 3 emails in quick succession about the shipping of my purchased item. Two emails notified me that my product was shipped today and a tracking number was given along with it. But the third email said that the product was already delivered! I tried tracking the shipment but it was not found on the USPS website.
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
The item was delivered in more than 3 weeks. The item looked good but fell apart in two weeks. Heir advertising is questionable.
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I ordered a comforter set & the tracking information said it was delivered to florida! I live in California! I have tried so many times to contact customer service and noone has responded. Wish I would have checked the reviews before spending close to $100...
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Holy Smokes! Talk about feeling like a complete idiot, I just sat here and read all the reviews for this website and I am kicking myself for not checking the reviews first. I should of known better but got sucked in the the advertisement on AOL.
As I went down the comment list I noted a reply response from a represenative from their website. I thought well, maybe it is just a few unhappy customers. I mean, this happens with most businesses. Then I saw the exact same comment reply in most negative posting. Copy and paste responses! Looks like they are trying to do some quality control but not without effort.
I hate to be negative before my items arrive, but it seems I am in for a big let down and the only way any good will come from my order is with "me" jumping through a lot of hoops as opposed to the "vendor" jumping through the hoops.
Hi,
At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
Please let us know how we can be of service to you and email us your details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
About the business
NoMoreRack is a flash sales site that offers discounts of as much as 70-80% on everything from clothing to consumer electronics. Deals typically last 24 hours and low prices are meant to be achieved through the purchase of overstock inventory and discounted products.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.