NoMoreRackReviews 2,048

This company is HORRIFIC -- they shipped me the wrong items -- refuse to send me the correct ones -- sent me the WRONG paperwork to return the incorrect items -- STILL WAITING ON A TABLET that I ordered BLACK FRIDAY!

OH AND IF YOU COMMENT ON THEIR FACEBOOK PAGE ANYTHING NEGATIVE -- for example have not received my product yet, or you shipped me the wrong items then they DELETE IT! -- on top of this TODAY I got an email stating FREE SHIPPING nowhere on it does it talk about the fact that you will NOT RECEIVE THE ITEMS BY XMAS -- only smallprint later on and not when you hit ship and not when you pay for it!

LEAVE NEGATIVE COMMENTS ON THEIR FACEBOOK PAGE -- and you will see it get deleted I have been watching others write and then poof it disappears like mine!

THIS COMPANY NEEDS TO BE REPORTED ON A NATIONWIDE LEVEL

I order a tablet on 12/3. By 12/14, I hadn't received the tracking number. The website said "processing" still. I called their 800 number which was only a recorder saying "send email" instead. I sent three emails - I got three canned responses two days later each saying "forwarding my problem to someone in advanced support". THEN: I found this website for reviews. I am so thankful that I used PAYPAL "PAY UPON DELIVERY" and PAYPAL froze the payment which would've been today - 12/17/13. Still haven't heard anything from these shysters since then, but thanks to PAYPAL, I won't be ripped off, and PAYPAL I'm sure has a lot more punch than just one consumer, or a webpage full of consumers. BTW - look at the Better Business Bureau's rating of D- for this company. Why the heck hasn't BBB done something more about them?!

We bought a CHRISTMAS GIFT for my son thinking we will get a good deal and also a cool gift for him. We should never buy without reading the reviews first as now we are aware that many people are in the same boat as us.

We read Google trusted stores and thought it is safe and good. Wrong. It is a shame that Google name gets involved with this poor manage company; in our minds now having the "Google trusted stores" does not mean that they will be honorable business and to read reviews before we jump into a good deal that has become a nightmare for our family. I will not recommend buying here since there is not a way to communicate and email always answered the same we are in the process to process your purchase. We disputed the payment with our credit card company and now out to shop! Great deals are not always as great as they presented.

I ordered two tablets as Christmas gifts for my grandsons in early November. About a week ago I decided it might be nice to open them and charge them so the children would be able to use them on Christmas day. After charging I realized that one of them had a defective screen and the other is frozen in locked mode. I wrote to Nomorerack to get a RMA so I could return them. They told me they have a seven day refund policy. Are you kidding me? They can take a month or more to ship to you but you have to retun within seven days or you are SOL. So basically anyone out there who made a Christmas purchase and received it before 12-19 had better hope there are no issues with it because otherwise you are out of luck. For me that equates to $122. WORST customer service in the world bar none. All caring retailers have an extended return policy at this time of year knowing full well that people are shopping for Christmas. Their email states that customer service is a priority for them. REALLY? Someone needs to get schooled on what that actually means. I will never use them again and fully intend to share my experience with everyone I know. Hope this helps some other people in their decision making process as well.

If I could give it less I would! I ordered 2 tablets on 11/29, checked the order only to find a tracking number that said they were delivered. No delivery received. Can't contact customer service calls only get a message stating they will only accept emails to customer care. Emailed no response I am contacting my bank for fraud tomorrow! Posted negative comments on FB and they deleted then blocked me! SO SO SO not a worthy company by no means!

If I could rate this site any less than one star, I would. I ordered 2 tablets for my daughters. It took forever to get them in the mail. When I did receive the package, I only received one of the 2 tablets I ordered. The tablet I got in the mail wasn't even the one I had ordered. I still can't understand why they didn't ship together because both tablets shared the same tracking number. When I commented on the site's Facebook page, they kept deleting my posts. When I said something about it, they blocked me from making comments on the pace, totally. This is definitely NOT a reputable company. I am very disappointed that I put my trust in this company for my kid's Christmas gifts. I better get the other tablet or there will be Hell to pay.

ORDERED A TABLET 3 WEEKS AGO THEY SAID THAT I WOULD GET IT WITHIN 14 DAYS. I FOUND A NUMBER CALLED *******225. THE FIRST TWO TIMES THE LINE JUST RANG AND FINALLY ON THE THIRD TIME SOMEONE PICKED UP. MY ORDER TURNED OUT TO HAVE NEVER BEEN SHIPPED YET. THEY GAVE ME A CONFIRMATION NUMBER WHICH DOES ME NO GOOD OTHER THAN TO REMIND ME THAT I HAVE PROBABLY JUST BEEN SCAMMED. I HIGHLY SUGGEST THAT IF YOU ARE STILL WITHIN 30 DAYS OF YOUR PURCHASE YOU CANCEL YOUR ORDER AND FILE A FRAUD THROUGH YOUR BANK. ALONG WITH FILING A COMPLAINT TO THE BBB AND FIND OTHER OPTIONS TO FILE WITH THE APPROPRIATE ATTORNEY GENERAL. THERE IS NO EXCUSE FOR THIS. THEY SHOULD BE A SHAMED OF THEMSELVES. NOT ONLY ARE THESE MY STEPS BUT I WILL ALSO BE TRYING TO GET IN CONTACT WITH SEVERAL OF THE PRODUCTS COMPANIES AND LET THEM KNOW THAT THEY ARE DOING BUSINESS WITH THE WRONG SITE.

I made my order on 12/5/13. It is 12/17 and 2 calls to customer service later I still have no answer. The first guy told me he would get me another tracking number and email it to me since the first one didnt work. Never got it. The next time I called the guy apologized and told me to call back in 48 hours! Are you freakin serious. I want to know where my money went and where is my bluray player. Unreal. Don't use this site. You may or may not get your items and get too much b. S. along with it

I live on Hatteras Island NC. Here on the island we do not have mail delivery. Everyone has a PO Box and all mail is delivered to the post office, including UPS an FedEx packages. Upon trying to place an order I was informed by error message upon checkout that they don't deliver to PO Boxes, SOOOOOOOOOOO I followed the instructions I was given at my local post office to give my street address and add my PO Box number after my zip code. Then I was informed once again by error message that my address was invalid with and without the PO Box number added to the zip code, SOOOOOOOOO I had the order shipped to my husband's business address only to receive a phone call and email while I was out of the country saying I needed to verify the order. Needless to say, I was unable to do that from Mexico and thus I guess the order was cancelled. Now I'm without Christmas gifts for my family and in quite a bind. Not too pleased to say the least! Not to mention the fact that I can't actually speak to anyone. HIGHLY doubt I will consider trying to order from nomorerack again! I've literally never, ever had anything like this happen to me before.

Absolutely the worst. They deserve - 4 stars. They mislead you, than take your money, their 24 response to emails take 3 days, making it to late to cancel. The phone number they give you is a joke. If I am lucky I will get the Christmas gifts I ordered in January some time. I called the coorperate office and got a number and talked to a person, it was no help. *******225, I am sticking with Amazon from now on. I am sharing with friends and family so they don't get taken by this horrible co.