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NoMoreRackReviews 2,048

1.9
nomorerack.com

NoMoreRack Reviews Summary

NoMoreRack has a rating of 1.9 stars from 2,048 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NoMoreRack most frequently mention customer service, credit card and tracking number. NoMoreRack ranks 707th among Discount Shopping sites.

service
162
value
148
shipping
151
returns
108
quality
138
North Carolina
1 review
0 helpful votes
Follow Brian M.
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Placed an order 22 days ago and have not seen hide nor hair of it. They took my money like lightning, but can't seem to get my order to fedex for shipping in 22 days... feeling a little ripped off here. Poor communication, poor customer service, poor all the way around.

Posted on their FB page and it was deleted faster than they took my money. They said they hide all comments to leave room for promotional postings, the funny thing is, if the comment is positive, it is right there in front of your face. If it is negative, they delete it.

This place is the biggest scam ever. If you have placed an order, don't let it get past 30 days or it will be harder to get credit from your credit card company or Paypal.

Date of experience: December 21, 2013
Florida
1 review
1 helpful vote
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Waiting on 6 orders...
December 21, 2013

Waiting on 6 orders... One of them ordered on Nov 29... a tablet for my son... still have not received and nobody responds to email, chats nor phone calls! Very frustrated!

Date of experience: December 21, 2013
Vincent D. — NoMoreRack Rep
over a year old

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

Virginia
1 review
0 helpful votes
Follow J P.
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I placed an order on 12/2/13... I never received an email confirming my order, but I did finally receive all my items on 12/20. I had sent emails prior to receiving my orders but no response. Customer Service does seem to be horrible; perhaps nonexistent so if I probably would not order again. C/S is a priority for me as a paying customer I expect to have an open line of communication especially when a company immediately takes your money!

Date of experience: December 21, 2013
Arkansas
1 review
1 helpful vote
Follow Drake H.
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I ordered a 10 piece set 7" Zeepad Android tablet, (that I got at an AMAZING deal of $49), before I read any reviews on the site. After ordering I began reading reviews and then began to get a little worried. I tried not to think too much into because not everyone is going to have amazing experiences every time. Plus, I noticed most of the complaining was about the shipping, which most of the time has nothing to do with the store. I might also add, that with a store that offers free shipping a majority of the time or a flat small $2 amount on shipping at the most... what do you really expect?!... anyway, 4 days... I got my item in 4 days and the product itself is awesome!. Seriously, could not have asked for a better deal anywhere else! Nomorerack.com will definitely be getting a return customer with me. If you just purchased an item there and are reading these reviews and come across mine, don't worry. Just be patient and I guarantee you will be thinking the same thing when you get your product."All of that worry over nothing."

Date of experience: December 20, 2013
Florida
1 review
0 helpful votes
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I must admit the shipping process is quite lengthy, I have ordered quite a number of items from the site. I believe the products are shipped from China, I usually receive my items in 2-3 weeks approx 15-24 days like most international sites.

Date of experience: December 20, 2013
Washington
1 review
0 helpful votes
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I am among the hundreds, perhaps thousands, who have been cheated, stolen from, and did not receive product ordered, Back on Dec. 1, I ordered by credit card 2 tablets for CHRISTMAS. One arrived on Monday, Dec. 16. Today is Dec. 20, the other one has still NOT ARRIVED! I HAVE SENT NUMEROUS MESSAGES by email, TRIED TO REACH BY PHONE, and have sent phone number asking for some explanation with NO RESPONSE of any kind. THIS COMPANY, THIS SITE, IS A TOTAL COMPLETE DISHONEST RIP OFF OUTFIT! I, NOR ANY MY FAMILY, WILL EVER ORDER FROM THESE SHYSTERS EVER AGAIN!. BEWARE OF THESE TOTAL, COMPLET JERKS!

Date of experience: December 20, 2013
Nevada
2 reviews
0 helpful votes
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I have 2 orders through them, like everyone else I have not received. Their Customer Service is a joke. I have been reduced to filing a complaint with BBB to try to at least get my money back. I wish I would of checked to notice they are not BBB accredited. That would of been a time saver and a huge tip off in to what kind of business they are. Please save yourself the frustration and read the reviews before choosing to order from them..

Date of experience: December 20, 2013
Washington
2 reviews
3 helpful votes
Follow Johanna T.
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DO NOT DEAL WITH THIS COMPANY. I ordered a tablet on 12-3-2013 and they still have not mailed it. Wish I had not wasted my money with them. I have emailed them till I am blue in the face. They just keep saying it will be here by Christmas. Customer Service phone number isnt even taking calls because they have made so many people mad! Never ever again I will never deal with this company again!

Date of experience: December 20, 2013
New York
1 review
0 helpful votes
Follow Ann M.
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This place seems to me a big scam. None of the customer service people can tell me anything and I cant cancel my order. Wished I would have waited and went somewhere else.

Date of experience: December 20, 2013
Vincent D. — NoMoreRack Rep
over a year old

Hi Ann M.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

New York
1 review
0 helpful votes
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This website sucks
December 20, 2013

This website sucks. I order two tablets for my kids christmas present on December 2 and it is not here yet. Try to call and left email but no answer. I swear if there was a way to shut them down iam all for it. This is probally the worlds biggest internet scam ever. Please stay away and do not buy anything from them.

Date of experience: December 20, 2013
Texas
1 review
0 helpful votes
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Ordered a tablet it is defective and following their procedures for return cannot get them to send a RMA phone only has a message saying use email, live chat says active but is not they suck stay away

Date of experience: December 20, 2013
Indiana
2 reviews
0 helpful votes
Follow Cathy S.
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First and last time i order from this site. Order on November 22,2013 still nothing I have sent several emails although I have had return emails (worthless say the same thing over probably pre-written). They had no problem taking the money out of my account but where's my shipment certainly can not get an answer on that. Don't bother calling it's a recording after the recording they disconnect. Never again. I give this place -6 stars. Stay away.

Date of experience: December 20, 2013
Vincent D. — NoMoreRack Rep
over a year old

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

Minnesota
1 review
0 helpful votes
Follow Tara E.
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This site is the hugest scam I've ever seen! Do NOT order from here, unless you like to pay for things that you do not receive. They will not issue a refund, only that they will contact their shipper. I ordered on Nov 27. Sent several emails, with no response. I wish I could give them negative stars!

Date of experience: December 20, 2013
Iowa
1 review
0 helpful votes
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Ordered several items on Thanksgiving. They lost my order. I WOULD NOT RECOMMEND ORDERING FROM THIS SITE.

Date of experience: December 20, 2013
Washington
2 reviews
0 helpful votes
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I had ordered 2 tablets on November 28th and only received 1 of them with a totally different reference USPS Number, I have sent multiple e-mails and their phone says "due to Christmas order please use e-mail" I still have not heard anything back - I do not plan on using them ever again.

Date of experience: December 20, 2013
Pennsylvania
1 review
1 helpful vote
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Buy a tablet that will not start, I called the number and just says to send an e-mail, I sent 10 e-mail and have not responded no, I need the return of my money and the RMA number for the return but no one answers
Buy anymore on this site, are thieves.

Date of experience: December 20, 2013
Mississippi
1 review
0 helpful votes
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First time I used nomorerack and was very excited! UNTIL I started receiving my orders. Not happy! Not enough room for all that happened negatively. I am finished ever ordering from them. Big problem is a lot of articles are from China. Not what are shown or described. Then trying to get replacements/credit? Not good. Stay away from this site.

Date of experience: December 20, 2013
Georgia
1 review
0 helpful votes
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Anyone that is having issue with this company, please submit your complaints to the BBB. Also if they refuse to cancel your order while it's still not shipped, dispute with your bank or credit card company to get your refund.

Like everyone else, I am also having issue with my orders as well. It's been almost 3 weeks and Christmas is just a few days away and status of my order is still at "processing".

I had filed my compliant with the BBB and dispute the charges with my bank. My bank said they will handle the rest and already refunded my money so that I can spend else where.

Date of experience: December 20, 2013
Arizona
1 review
0 helpful votes
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I ordered 2 tablets for my granddaughters on Nov 30,2013, hoping I would get them, in time for Christmas, so far, I have not received them, now my granddaughters may not have a gift for Christmas, I looked for a phone number to call, no number, only email to customer service, bogus tracking number, says USPS received the label on Dec 8, so frustrated!

Date of experience: December 19, 2013
Wisconsin
1 review
0 helpful votes
Follow MARGARETTE S.
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I BOUGHT A KODAK PRINTER ON OCT. 31,2013. IT WORKED FOR 2 WEEKS. I CAN'T GET HELP FROM KODAK, UNTIL I GIVE THEM MY INVOICE. I DID NOT GET AN INVOICE WITH MY PRINTER. I EMAILED THEM, AND WAS TOLD, GO TO THE WEBSITE, CLICK ON ORDER HISTORY. I DID, NOTHING CAME UP. I HAVE BEEN EMAILING BACK AND FORTH SINCE THEN, AND ASKED IF THEY COULD JUST EMAIL ME MY INVOICE. CUSTOMER SERVICE STINKS, AND I WANTED A PRINTER FOR THE HOLIDAYS. THEIR PHONE NUMBER IS *******798 GOOD LUCK!

Date of experience: December 19, 2013

About the business

NoMoreRack is a flash sales site that offers discounts of as much as 70-80% on everything from clothing to consumer electronics. Deals typically last 24 hours and low prices are meant to be achieved through the purchase of overstock inventory and discounted products.


nomorerack.com
New York, NY, United States