NoMoreRackReviews 2,048

I ordered a few things from here, even though just about each thing was shipped at different times I was only missing one thing at Christmas and I knew I would be missing that... I probably would not have ordered from there had I read these reviews but I have had a better expearance with NMR than I have with AMAZON... YESi will order from here again if I run in to the same thing some of these people have then I will be calling and YES there is a nber to talk to someone at.

I saw NOMORERACK on the "View" and I kept seeing their Ad every where, I've had such luck with EBay that I didn't bother to check them out. I went on their site and was so excited, I thought I was making these great deals. THEIR HOOK IS, THE TIME IN WHICH YOU HAVE TO GET THESE ITEMS BEFORE THE TIME EXPIRE. Well let me tell you I fell for it. I bought an IBM Thinkpad with a savings of $400.00 not so. I paid $199.00 for a refurbished computer I could have gotten elsewhere for much cheaper. I bought luxury quilted comforter that I supposedly saved $180.00 I paid $69.00 for a VICTORIA CLASSIC come to find out I could have gotten the same thing at WALMART, LUXURY IT AIN't it's all 100% Polyester 'UGH'. While I had no issue with shipping, I CAN ASSURE YOU, YOU ARE NOT GETTING A DEAL!

I ordered a tablet on Dec 2 for my son for Christmas. It was supposed to be red. I thought that ordering that early would give me plenty of time to have it wrapped and ready for my little boy on Christmas. It came on Christmas eve after 3, & when I opened it up, it was hot pink. My 9 year old didn't have a big present because of nomorerack. I sent an email explaining the situation and staying how I didn't have extra money because I'm a single mom & that dampered my baby's Christmas. They barely responded today and the email didn't even address the real issue. This has been the worst experience I have ever had internet shopping. The customer service didn't care one bit that their company ruined my son's Christmas. I am beyond disappointed.

I ordered 3 tablets on Dec. 6 and only received 1 of them 2 days before Christmas. I was assured the others would come but on Christmas Eve there I was out shopping for tablets so my other two children wouldn't be disappointed. You can only email customer service, no phone contact. They keep telling me via email that the tablets are coming. When - for next Christmas maybe? They refuse to give me a refund. This is a terrible website. They should close this website down. It sucks. DO NOT ORDER FROM THIS WEBSITE! Nomorerack should be No more.

I ordered several things on Black Friday, and two of the items (tablets) were lost by USPS. The customer service department was initially slow in addressing my emails correctly- they would acknowledge receiving them pretty fast, but I didn't feel like they were really reading what I was saying, and therefore weren't answering me in a satisfactory manner, This is why I only gave them 4 stars. However, my tablets finally did arrive (post office's fault), and Nomorerack still offered to give me a full refund on the items because of all my trouble, and consider the tablets a gift. WOW. I thought that was really great, but told them to not worry about the refund because the shipping delay wasn't their fault. Everything else came in within 2 weeks of ordering without a problem. If you're not in a huge hurry to get your stuff, this is a cool sight to get some good deals on.

I placed an order on December 7 - and it was posted on their website Guaranteed Christmas Delivery if Ordered by December 9.

8 items were ordered on the same order. 6 of the items came - Two of the Google tablets did not. When I contacted the customer service department they claim only one tracking number is issued per order even if the order will come in different shipments. I told them USPS stated different shipments do not have the same tracking number. My concern was the tracking number showed the order was delivered even though it was not a full delivery.

It is still Dec 27 without a resolution or the receipt of my items. These were gifts for my kids, and I had to run to Best Buy on Christmas Eve to get gifts for them. I was very fortunate to have the extra money to be able to do this. I am very sorry for others that believed in this company for their Christmas.

I will not use them again. You can't call them and their online chat doesn't work. And don't bother attempting to call as they won't answer.

I see there is a "VINCENT" who is their "representative" that keeps posting the same EXACT response to people's negative reviews. Hey Vincent, how about fixing the problem and stop apologizing for being a POORLY RUN, MONEY SUCKING COMPANY! I ordered on 12/13/2013 and was guaranteed delivery by 12/19/2013. A company that doesn't want to take phone calls to talk to it's customers is a shame! Your customers are your business! I will let my friends and family know that this company is a joke, takes your money, and takes it's time, if at all, getting you the merchandise you rightfully paid for. Nomorerack is a joke of a company that doesn't deserve to be up and running. I will be contacting the BBB about this and I hope that everyone who is displeased with their "service" will do the same thing. That's the only way to get companies like this shut down!

I ordered boots that ended too small. I called their number and a recording said to send an email. The says they will respond in 24 hours. I asked how to exchange the boots. Several days later I got a response saying they did not do exchanges. So I emailed back and said that I wanted to return the boots.

The response wasFor any item not marked final sale, within 14 days of receipt of the item, you have the option of returning the item back to us for a full refund of the purchase price of that item (excluding shipping). We apologize if we cannot allow you to return the item: USA Dawgs 9" Cozy Winter Boots - Assorted Colors since it has been marked as final sale. All items marked as final sale are no longer eligible for return except broken or damaged. Again, we are sorry for the inconvenience."

I did not notice that this item was marked final sale. I will not order from this site again.

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My order was guarenteed to be received by Christmas Eve, and I still have not received my order on Dec 27th. I received an e-mail saying my order had shipped, but the link to the tracking information did not work. I e-mailed twice with no response. I found a phone number *******225) and spoke to a customer service rep who told me that my order had in fact NOT been shipped even though the e-mail said it had. It still has not been shipped. Supposedly, since I did not receive my order before Christmas as guarenteed, I will be receiving a refund in 3-5 days. We'll see if that actually happens.

I've been ordering from nomorerack for about 2 months now and absolutely LOVE it! Everything I've ordered has been very good quality, I have no complaints! Nothing has been sent damanged, I can track my orders on line so I have a good idea when they'll arrive. If you need something within a week - I doubt you would get in w/ in that time frame. So just order smart - plan ahead if it's a gift.
LOVE, LOVE, LOVE nomorerack.com!
April

Not happy at all, I bought 2 tablets in November for Christmas presents only to find out Christmas morning that they won't charge, I email/called/livechat and couldn't get ahold of anyone until I posted something on their facebook page, then 2 hours later I finally hear back from someone, only to find out they won't give me a refund on these 2 broken tablets because I was not within my 14 day mark, I asked them if they could at least send me 2 new tablets, and maybe this time use packing inside the box? I will never order anything from this website again and will tell all of my friends not to order from this website either. Now I'm out $400 and 2 tablets. Very upset. And so are my daughters.