NoMoreRackReviews 2,048

I ordered a couple of items from this site. I was leary at first as I never heard of them. I did receive the item w/in a reasonable amount of time considering the Holidays. However one of the items I received was not what I ordered. So I sent it back w/ the label and RMA process they provided. The item was returned promptly and they received it on Dec. 16,2013. It is now the New Year, Jan. 01,2014 and I have yet to receive any refund. Previous reviews / comments are correct... they do NOT accept phone calls, only emails. And then they do not always reply. I am in agreement w/ other. I am done w/ them. I will no longer shop with them and will stick w/ Amazon.

Items not sent.
Wrong items sent.
Arrival guarantees, not actually guaranteed (they need to look up the definition of this word.)
Items shipped separately.
POOR customer service, long phone wait times with poor communication and no e-mail responses.

Customer service 2 minute wait estimate turned into over 20 with hard to hear representative. She sent me the wrong item later. 10 days later, I am still waiting to hear back on an e-mail about this.

I get the impression of a very unorganized, understaffed, business that needs training and experience in the corporate world where "We're sorry" (when you can actually talk to someone) doesn't fix the problem.

Ordered two items from this site a few months ago. First was a money clip style wallet for my boyfriend and second was a set of various styles of knives for my kitchen. I received in a reasonable time frame (about a week) but the quality of both items was less than impressive. The money clip broke about a week into using the wallet. The knives were nice looking but they are extremely dull and I haven't even bothered to use them since besides trying them the first time. After some time I thought I would give them a second chance. I ordered a pair of fleece leggings and a comforter. The leggings I received in about a week and a half. I specifically ordered an XL and what I got was a one size fits all. Why do they have u choose a size if they are one size fits all. Extremely misleading and I would not have ordered them if I knew this in advance. Second the comforter never came. I ended up getting an email two and a half weeks later saying that they were out of stock and that they would credit my money back. Probably worked out for the best because I am sure (like everything else I ordered) that the quality would have been junk and I would of not been happy with my purchase. This site may be a good deals on lots of items but the quality is what you pay for... cheap! I am never going to waste my money again.

If everyone read this review noremorerack would be out of business. Their stuff is crap, junk, useless, poor quality, shipped late, impossible to return, impossible to find anyone to help you. I bought a Motorola hands free bluetooth headset, it worked for two days. After repeated calls and emails - nothing. What a deal. $50 for two days of operation. With that purchase I ordered a 9" Android tablet So slow it is ununsable. I downloaded a pic of the new bronco, 55Kb and the tablet says I used all of the storage.

Don't waste your money, a very shady, rip-off site. Do your homework, all kinds of peeps are getting ripped off.

It seems some of the positive reviews are too generic or repetitive, outlining the same features of the site. IDK?

My review is real. It is a positive review as that has been my experience so far. I ordered some Stainless Steel costume jewelry for a Christmas gift on 12/9/2013. Part of the shipment arrived in less than 2 weeks the other a bit later but before Christmas Day. I was worried because when I looked at the shipping receipt it said I'd ordered it on the 19th which wasn't correct.

At any rate my sister loved the jewelry and I was impressed with the quality and value. The ring I ordered was too small so I placed an order for a replacement today. Shipping was free. Let's hope this order goes as smoothly as the last. If so I'll be a repeat customer. Fingers crossed.

I hope that those that have had problems get them resolved soon. I know that bad winter storms in the US made Xmas deliveries difficult, so hopefully delays with NMR will not be the norm.

This site sucks with customer service. They don't answer the problem, they only give cookie cutter responses and are willing to lose customers over $69 refunds after they sent out defective products. Then tell you to get with the manufacturer but there is no info on the manufacturer and you can't get them to help you. You try to call and they have a recording that due to call volume they are only answering via email... USELESS! DON'T BUY FROM THEM

I ordered my on the 7th, and JUST got it today (the 30th). After a million emails to the company about changing my shipping address since I wasn't going to be home during the holidays (the website mentions extra long shipping time because of the holidays AFTER I already ordered - what?!), and only receiving automated emails back, I finally got my order today - here's the worst part: I only got half of my order! I paid almost 60$ to get two sets of sheets, and they sent ONE.

The most hilarious part is that they whited-out the second order on the receipt they sent me as if i would just somehow FORGET that I paid for two (I'm looking at my statement now - they DEFINITELY charged me for two.)

It has been such a headache working with NMR, and to get such a $#*!-tastic order is just a big slap in the face after receiving automated messages all week (they just send one batch email to every user! They don't care about your problems, they just send you a bs email about being patient during the holidays.)

I know what you're thinking - maybe they're sending two packages? NOPE. Their website says they only sent ONE and that ONE package has both of my orders.
Again NOPE. I guess I could call them - OH WAIT! They shut down their call center and live chat feature for the holidays! Way awesome.

When I complained on their FB page, they immediately blocked my comments and deleted mine (and very many other negative comments) to avoid bad reviews. Uncool, nomorerack, uncool.

Never again.