NoMoreRackReviews 2,048

PLEASE whatever you do, do NOT order from this site if you are not willing to chance losing your money. I placed an order of nearly $500.00 on December 8,2013. Out of that 1 order I received an incorrect item, one item was never sent, one item arrived on December 30th (it was supposed to be a CHristmas gift), and one item I did not like. I tried to call, use the instant chat, and email customer service almost daily for 3 weeks before I received a response (via email) telling me that I could not return anything because my grace period for returns was over. I had been attempting a return for 2 weeks but they gave no response. You can't return an item without a RMA, and can only get a RMA through customer service who will NOT contact you. I learned my lesson, and just wish that I would have read reviews before buying from this company. It won't happen again.

I really had a good experience with nomorerack.com. I ordered a pair of boots to wear to a wedding. However - I didn't look at shipping time and realized it wouldn't be here in time. I attempted to cancel but they said the cancellation time was over and they'd try to get it to me. I managed to get my item 3 days before I had to leave - which was a miracle! Then my other item I ordered at the same time just came like a week ago. All items had packing slips, were what they said they were, and seem to be decently made products. I would use nomorerack.com again!

This is by far the worst experience ever! I placed my order on 12/14/13 and have yet to receive it. Their claim is that they have customer service representatives 24/7 and this is not so! You will only receive an email which they will respond to 2 days later! Furthermore, their 800 phone number is just a recording! There is no way to communicate with a human being which leads me to believe that the company is run my monkeys! You will not save money is you take into account all the time wasted in trying to chase these fools! AVOID THEM LIKE THE PLAGUE!

I ordered a pair of boots on December 12. They said shipping was 10-14 days so on the 12th day I decided to check my account and see where it was at. I saw that my order had been cancelled by them and never was told. I've been going back and forth with customer representatives about this issue and have been told they think I'm committing credit card fraud. They are telling me I need to send them bank statements and scanned copies of my ID. If I was gonna commit fraud it wouldn't be on a $30 pair of boots. Now all of the boots have sold out so I'm out of luck. I keep trying to come to some sort of resolution because this wasn't my fault but they just keep repeating to send them copies of all my information. This was my first time ordering from them and will most Definately be my last!

I returned EVERYTHING I order as it was thin cheap material that was made into poorly constructed clothing items (2 pair yoga pants, 3 knit tops and 2 pair jeggings). Returning WAS A NIGTMARE. They was no paperwork inclu ded in the packages and it took two weeks and SEVERAL requests to get all the information necessary to return everything. Though I got free shipping for delivery I still had to pay about 12$ to return it all. So I, essentially paid 12$ for grief and aggravation. I've online shopped for clothing from guess, VS, Delias, DSW, etc many Many MANY TIMES over the years and NEVER HAVE I HAD SUCH A TERRIBLE EXPERIENCE. I will never EVER so with them again and if you do so, you do st your own peril as you've had ample earning!

Friend ordered Xmas present for me on November 1,2013. Opened on 12/25/13 and discovered this helicopter doesn't have compatible transmitter, will only work with Iphone, or ipad or other electronic device. Asked for refund they refused since they claim 14 return period over. How was I to know couldn't use this helicopter until December 25?
Will report to AG of New York if that's what it takes to get a full refund. Do not buy from this company.

I placed my order on 12/13/2013. On 12/19/2013, I received an e-mail stating the items were shipped and there was a tracking number. I waited several days, tried the tracking number and it came back "NOT FOUND". For several days I got the same message - "NOT FOUND". On 12/27/2013, I e-mailed nomorerack and got a prompt answer, they would look into it and contact me with an update, ticket would be marked solved since the case was being forwarded to the escalation team. That is how it now stands - no information, no order, and no refund.

Absolutely disgusted with this site! Stick with amazon or groupon for your shopping! Ordered on 12/4/13 for Christmas, never received a tracking number and no responses to my numerous emails. At this point I just want my damn money back! I should've learned my lesson the first time, bought headphones from them before and they broke after a week. Idk about other reviewers but this website is trash and will NEVER shop with them again and will definitely be telling other people NOT to buy from them!

I placed a order for a blue tablet an some earrings. I recieved my earring but not the tablet. I email because they are "so busy" they cant take calls. I then recieved my tablet an on Christmas day my daughter opened it an it eas black not blue with a neon green styles pen! WTf! I emailed AGAIN. They claim they would help but its been a week and nothing! I emailed again and this "Vicent" guy emailed back an had the nerve to tell me to call the manufacture at *******079. Yeah this company is also a scam. I was on hold over an hour two different days an even got a auto msg stating the number is not in service! No more rack is a joke an love to take customers money an dont care about service. I have a blog that i will write about this issue on. Since they dont care an wont help me Im contacting the BBB to write a complaint! Good luck everyone and please contact the BBB as well about them.