NoMoreRack Reviews Summary
NoMoreRack has a rating of 1.9 stars from 2,048 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NoMoreRack most frequently mention customer service, credit card and tracking number. NoMoreRack ranks 707th among Discount Shopping sites.
I too ordered over 300.00 in merchandise. Cheap Stuff. Sheets were horrible. The tablet I ordered which ended up being a duplicate gift ( the other by the childs Mom) and they will not even ANSWER my inquiry as to how I would get a refund or a credit for an UNOPENED purchase.
I am sooooooo sorry I never read the reviews of this "company".
STAY AWAY... save yourself money and heartache.
I placed a large order with this website, needless to say, it was a mistake, I haven't received over half of my order, what I did receive is cheap crap. Do not order from this website, if you finally get what you ordered, you will be greatly disappointed!
Hi Lauren J.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Fiancé ordered me a tablet for Christmas and a kids game tablet. We received my tablet on 12-18 from what they say! I opened it on Christmas and was so excited! Charged it up while thinking of every cool thing I couldn't wait to download! Ha! Go figure. It doesn't work. The "free" gift (keyboard) doesn't even fit the open slots that are on this tablet. Fiancé emails nomorerack December 30. Gets a response the 1st, I think, stating we only had 14 days to state dissatisfaction. Hmmm. 12-18/12-30 is 12 days. Not 1 email from your company has cared this was a Christmas gift so it wasn't even touched until December 25th. It seems like you just want the money and to have us go away.
I refuse! I want either a refund of the amount he paid or an exchange for one that works. This is really ridiculous because it takes 1-2 days to hear back from someone. I'm seriously so frustrated and angry! I wouldn't tell someone to order from you ever. I'm also sure my many friends on Facebook and Twitter will love to know how horrible you conduct yourself as a company. It's truly disgraceful!
Hi Autumn K.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Terrible! I purchase quite a few things online and this "company" is by far the worst experience I've had. Stay away - please! I've ended up eating over $300 on tablets. Here's the problems: Shipment was late (weeks late and kids didn't get their Christmas presents); They don't honor their own refund guarantee (won't accept returns); Customer service was horrible (just got auto-generated / generic emails in reply that clearly indicated they didn't even read the text of my email); and as a bonus I got dozens of spam emails from them. Try looking for their phone # and address on their website. I should have trusted my gut instinct and stayed away from these guys.
Hi Steve N.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Worse experience ever! Ordered a tablet that worked less than 25 days. Customer service advised that I need to contact manufacturer. Nomorerack's goal is customer satisfaction. However, I am a totally dissatisfied customer. My error is that I did not read the reviews prior to purchases.
Hi Rhonda W.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I received an Android tablet ordered from this site. Not only did it come late but customer service was very inconsiderate and hard to deal with when trying to return the item. They claim to go "above and beyond" with customer service but it was the complete opposite leaving me on hold for 45 minutes! I know they were not busy because I called with another phone and they answered. I would never order from this site again. I think they are a scam!
Hi Ali S.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Do not order from these people I ordered 4 tablet they told me 2-3 weeks I got them and three were defective they told me I'm past my 14 days for them to replace it yet it took 20 days to get it. They are a scam when something breaks.
Hi Rob R.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Will not take back a tablet that arrived at my house not working. I've exhausted every avenue and have now decided to eat the $118 to be done with it. You have 7 days to return something after that, there is no option even if it breaks.
Hi Molly L.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I ordered 3 7.0 Android tablets for my granddaughters. 2 arrived ( one pink one purple) saying order was complete. Emailed them and was sent 2nd pink one. On Christmas morning had a crying child because her purple one did not work. Nomorerack states return outside of allowable time frame. While there is supposedly a manufacturer warranty, I cannot find any contact info on product, nor can I get any from Nomorerack. Needless to say, I will stick with Amazon from here on out. Buyers Beware.
Hi Pam R.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Don't not order from this site! They are horrible if your murchindise needs to be replaced or refunded. I've ordered a lot from this site. And I spent over $400 here for Christmas & some of those items I bought were tablets. And one of the tablets stopped working after only 6 days of using it. And when I tried getting a replacement they blew off saying that I bought it over 7 days. I explained that it was a Christmas present. No response at all! I will never order from this site again!
I ordered over $200 worth of items for Christmas. Nothing was as it was represented. I asked for a RMA to return several items and only received it for one. So I returned that item and followed it on USPS to verify that it was received. It was signed for by the vendor on 12/17/13. I have YET to receive a refund. I have emailed and left messages on the site since December 26. Their items are cheap. Their service is AWFUL (what service?) They should be shut down.
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I shop a lot at Nomorerack and find that the merchandise is quality, the price is incredible, the customer service is great. They are quick to reply to any questions or concerns. Also, risk is low, folks, as Google underwrites their insurance and that is free from Google. I have new gorgeous insulated drapes on 6 living room windows for less that $60. Can you beat that? The lower freight rate is slow, just like our post office, but you have a choice to opt for a faster shipper service. Frankly, I have items I could not afford on my retirement pension if it weren't for Nomorerack.com.
As with any ordering from online websites you assume a risk. When you can not see an item in person you can not bee 100% guaranteed to get what you see. On that note I have to say that I love this site! I have been ordering from them over a year now and have been happy with every item. Yes sometimes the shipping is a bit slow, but come on, you pay two bucks for your entire order and the prices are incredibly low so they have to save their money somewhere! I recommend this site to everyone!
I've gotten 3 jewelry orders from this site & have been extremely pleased with what I've received! Everything is beautiful and looks very close if not just like what was pictured. Also prices are much less than at the local stores. I will continue to use this site, at least for jewelry.
I got some cute bras for super cheap from this website, but the sizing was a little bit off--just off enough so that I couldn't wear them without alterations. They wouldn't let me return them either. On the bright side, shipping was on time, and at least I received my items. I would caution anyone using this site because it's pretty sketchy. I probably won't be shopping here again.
Hi S E.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I have been very dissatisfied with my experience of nomorerack. I am still in negotiation, but so far there has been nothing said that is fair. I ordered several items at Christmas... one just didn't arrive. What did arrive was a note saying I would not get this item. The real problem was I ordered one item... they sent another and can't seem to understand. I will follow up when this is finished and I will be writing about it on anything I can reach... review sights, facebook, and since I am a published writer with an international newspaper... that may get some attention. I don't believe they deserve one star, at this point, but had to select to finish this review. I will be happy to change my opinion if they change theirs!
Hi Dody D.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Bad experience- I do NOT recommend: purchased two high count sheet sets:
-Merchandise slow to arrive
-Mold in sheets upon opening package
-Followed website instructions to return products for credit and they did not respond in a timely manner although they require the consumer to make returns within 10 says of receipt of goods- I had to email twice to get authorization which ate up 5 days.
-Even though the goods were defective I had to absorb the return shipping costs which amounted to almost half the total purchase price.
Hi Kerry M.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
STAY AWAY from NoMoreRack.com. I ordered early so that the item would still be available AND arrive in plenty of time for Christmas. Well, I found out the day AFTER Christmas when my granddaughter tried to use it that is was broken. (Norwest Dancing water / lights speakers). The seal was broken and all the water was missing so they didn't work. I called customer service (after emailing and getting NO reply for 3 days) and they said that since the product was purchased more than 10 days ago, there was nothing that they could do for me. I purchased approximately $600 worth of gifts through them and all I wanted was a $30 item replaced. THEY SUCK! I will NEVER order from them again and hope you don't either.
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
If I would have read reviews about this website I would have NEVER purchased anything from here. I will never do it again. I placed a ring order for my sister for Christmas on 12/13/13 and I still don't have it! I got an email with a tracking number on 12/24/13 and still to this day it has no updates
And its stuck in new York (where the company is located), go figure! I'm glad I didn't purchase anything high in price. I spent $12 so I can afford to lose that, but it still makes me mad because I was expecting that gift! DO NOT BUY ANYTHING FROM THEM!
Hi Shawnta M.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Anyone who says anything good about this site is a phony! I ordered 6 items from this site and nothing was as it seemed. One item didn't wrk straight out the box, another had decomposed batteries that had leaked in the unit and didn't wrk. Got a watch that glitches with a hourly alarm no matter how many times you turn it off. Got a ring that was supposed to be pure sterling silver with a topaz stone and was nothing more then plastic through and through. Got a Mock Security camera and got Throwing Knives shipped to me instead. Customer Service takes endless days to get back to you and I still have not received my refund for items returned that arrived back to them on 12/23/2013. It's a bunch of defective junk and isn't what you are really looking for.
About the business
NoMoreRack is a flash sales site that offers discounts of as much as 70-80% on everything from clothing to consumer electronics. Deals typically last 24 hours and low prices are meant to be achieved through the purchase of overstock inventory and discounted products.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Lorraime P.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.