NoMoreRackReviews 2,048

Very little, if any communication. We were never contacted about shipping the item we ordered, but got the watch before Christmas, to my surprise. After opening the watch as a Christmas present it didn't work. I think the watch was several years old (that's why it was such a good deal) and the battery was dead. Then came the bad experience of trying to get the watch sent back and getting an exchange or refund. Most credible companies apologize and send you a RMA, they pay for the return shipping for defective merchandise, not Nomorerack. They said they would email a RMA, which they never did, then said they couldn't resend the RMA. They finally emailed the RMA number and an address to return the watch to. Of course they now refuse to pay the $2.92 postage, but said they would give me internet store site credit for the return shipping amount. What a joke, I wouldn't ever buy even $2.92 worth of merchandise from them. BEWARE of this company. BEWARE!

Had bought a pair of Dawg boots for myself and was pleased so I ordered a pair for my daughter for Christmas. She was happy and enjoying them until a week after Christmas the sole started to come off. In corresponding with nomorerack, they are refusing to refund nor even offer a replacement set of boots. Obviously their bottom line is more important than satisfied customers. Will not do business with this company again, nor will my daughter nor anyone we can contact. In the future will research a company thoroughly (saw later that nomorerack had many complaints), and go with someone more reputable even if I would have to pay a little more.

Horrible customer service experience. Ordered beats by dre headphones as a Christmas gift. Wrapped them and gave them to my fiancée for Christmas. He opened them and one of the earphones sound didn't work properly so I e-mailed nomorerack. Since it was beyond 7 days that I purchased it (I couldn't return the defective equip) and since it was beyond 14 days it couldn't be exchanged. After my fiancée also e-mailed them to figure out a solution- they e-mailed him manufactuer information for Beats By Dre. He e-mails them and NOMORERACK is NOT an authorized dealer and so we are $#*! out of luck. Wasted $100. Will never use this site again.

I wish I couldn't even give one star! DO NOT order from this site! They have the worst customer service I have ever experienced! I tried to order some rings for my friends, and I never received them. When I contacted them they said they would refund my money which I only got half of, and they gave me a stupid credit! You would think they would try to make it right and make me a new order to mail out, but no. Giving me a credit was the sh*ttiest thing you could do. I will never order from them again, and will make sure everyone I know does NOT order from they.

Groupon is way more reliable, and will do everything in their power to help you out. Not some BS credit.

Terrible company, my hubby purchased a Cuisinart Keurig coffemaker from them on November 22nd, for me as a Xmas gift. I got it all unpacked and followed the instructions, and of course it didn't work, not even a little. There was a warranty card from Cuisinart in the box, so I waited until the next day and gave them a call, come to find out Cuisinart WILL NOT support products purchased from nomorerack.com, since they are knowingly selling defective equipment! I emailed nomorerack since that is the only option, and got some generic email back stating that they would contact the supplier, blah blah blah... and of course I have not heard a peep back. I keep emailing them, and they keep ignoring me... I am not sure how this place stays in business! Be warned folks, it's a ripoff!

I ordered two mattress pad covers thinking they would fit the matresslike a fitted sheet fits. Upon receipt of the items, I realized that a flimsy piece of elastic at each corner held the pad in place. I attempted to return the items and was told there were no returns on items marked "final sale" Therefore, this was a fault of mine for not reading the fine print. I did want to warn consumers that the descriptions of mechandise is not very detailed so you are taking a chance ordering as I did.

Ordered boots that fell apart in 1 week... ordered a wireless mouse that I never received. Said that it shipped on Dec. 3... when it got closer to Christmas I emailed their "customer service" email and I kept getting the same computerized message back stating that if I ordered it prior to Nov. 29, I would receive by Christmas Eve NO MATTER WHAT... never did... still haven't. Other items I ordered were not as good as quality as they website made them sound to be. DO NOT ORDER from nomorerack.com... waste of money and time!

I've ordered from Nomorerack before and didn't have any issues. This time I ordered a 16 piece pot and pan set. When I opened the box, it was USED! It was obvious that the pots and pans were used and the utensils as well. One pan was used so much that the finish on the pan was dull. It was annoying that when I called the customer service number they had a recording saying I had to send an email so I did and there is nothing they can do because it is past the 7 days. They said I couldn't have a refund but I didn't want that. I just wanted a new set and I would ship the old set back to them but nope. They said they don't do product exchanges either. Nice. Real nice. I read the return policy and they said they would take stuff back if it was unused. Obviously they didn't check the merchandise once it came back from the previous customer before they sent it out to another customer. Completely Unacceptable and unsanitary.

After trouble getting my orders, whether because of ups problems or nomoreracks bs about never getting any information right, nmr suddenly decided to deactivate my account without any notice which would be no big deal I really dont want to deal with them anymore but I have $40 in credit with them! After some back and forth emails with them they refuse me access to my credit. Honestly read the reviews and stay clear of this company! They are unreliable, the quality of their products isnt worth the low prices they pretend they are offering you. Run to a more reputable company, wish I had.

I ordered 3 tablets, all turned out to be junk. Had to dispute the transaction with paypal to get them to issue an RMA. Sent them all back, they emailed me saying all 3 were received, bu then never refunded me. Paypal refunded one via the claims process, and im still out 118 over a month later. They keep saying they refunded me, but they have not. Only one tablet was refunded, and the other 3 i guess im just out the money. Their email and chat system just has me going in circles, no one actually solves the problem.

This review got their attention, im sure ill get a few more emails promising a refund that wont happen. I have about 30 so far all saying ive either already been refunded, that the department handling refunds will refund me, or other useless nonsense. I can email 5 emails, and 3 of them will say ive already been refunded, 2 will say allow 1-2 days for the refund. No one has a clue what they are doing over there. Just scripted BS responses.

I purchased 2 Android tablets in October. (They were Christmas gifts) I did not see in time that if there were any returns, it had to be in 14 days. When you buy a Christmas gift, it should be at least 30 after Christmas for returns. Also, there was no packing slip so even if I wanted to return it, I got no help with the packing slip matter. As neither party like the tablet, I'm stuck with them both. Hopefully, I can sell them on our facebook in house garage sale.

Does it get any worse?! I don't even know where to begin with the issues I've had with these jokers. Also, who do they employ to do their customer service? My 7 year old niece would do a better job. She would at least respond to an inquiry. My issues with them have stretched out over months now. I returned a few items that were defective. I returned the items according to their directions and now they will not give me a refund or credit. They play games with me via email, round and round and round I go with them. Omg, I just want my money back and these people out of my life.

Ordered a tablet for my aunt for Christmas in early November, I didn't receive it until December 23,2013, which I expected. To make a long story short I tried to return it bc it completely blacked out and doesn't work and they will not take it back. This is my first time dealing with this company and bc of their poor customer service and lack of proper response I will never order from them again. Also the so called extra insurance they give for free sucks, I contacted them to try to get my money back and they referred me back to nomorerack. I am beyond disgusted and disappointed by this company.

I ordered 2 tablets on 12/3 in green and silver and 2 pairs of leggings. Leggings came in a week. Tablets came the Saturday before Christmas, in pink and purple. NMR had me call the manufacturer (out of service) then they wanted me to take pictures of the tablets and send them via email. After alerting the NMR fb page that the customer service is terrible and having a slew of friends also comment, they finally emailed me the postage to send back the tablets. This was after a week of emails to their customer service. All of this could of been remedied by a prompt return labels, and they could of overnighted the correct items, by Christmas. This was the first time I bought from them, and they already lost me.

Order two pairs of Ugg type boots for christmas, but got wrong size for my wife. Thought they would have a time period to make a returns after christmas but they said it was pass the 7 day and even their 14 day return policy. I ordered ahead so they would be here for christmas, so now they can not be returned. They also said they were sold as ALL SALES FINAL. Never saw that on the order form or web page. If you are invested in this website and have stock in this company, better sell now because they wont be around next christmas. The 2nd purchase I made was an Otterbox case. Ordered a grey / white case, but got a black case. Decide was not worth send it back. Now I know they would have not taken it back anyway. Never again am I ordering from them. Already have unsubscriped from their email. Glad I'm only out about $50. "NoMore" is the fitting part of their name.

I just received my first order on Jan 9th. I ordered it on Dec. 31st. It was shipped by two-day shipping on the 7th and they insured it. (Shipping for me was free.)

True, the package comes with no packing slip, so if you ordered more than one item and it is shipped separately, it could get confusing. The quality is pretty much what I paid for and my comments are the same as other complaints I've read about the microfiber couch cover - the back slides down very easily and the backing is very thin. I've yet to wash it and find out if it holds up. Still, it was a bargain and the whole transaction worked beautifully. You have to be a very savvy shopper to use this site to your advantage. Do your research beforehand and have realistic expectations, considering the price you're paying.