NoMoreRack

Returns were a nightmare. For over a month i emailed back n forth w/their customer service who says always "we are here to help". Baloney... i returned 3 items gave them tracking n delivery confirm, they said had to confirm it w/their vendor, which did not do diddly. Finally i was so exasperated i got hold of paypal thru which i had paid them, explained situation and frustration. Well within 2 days of paypal contacting them they coughed up the refund. But it took me a month of frustrating repeated emails to them with no response til i got paypal involved. I will not ever use them again! I suggest you think twice about them no matter how great their deals seem. Also watch out for the hidden words final sale when buying anything from them.

Terrible! I purchase quite a few things online and this "company" is by far the worst experience I've had. Stay away - please! I've ended up eating over $300 on tablets. Here's the problems: Shipment was late (weeks late and kids didn't get their Christmas presents); They don't honor their own refund guarantee (won't accept returns); Customer service was horrible (just got auto-generated / generic emails in reply that clearly indicated they didn't even read the text of my email); and as a bonus I got dozens of spam emails from them. Try looking for their phone # and address on their website. I should have trusted my gut instinct and stayed away from these guys.

I ordered a bed cover on January 21 and 2 weeks later it is still "processing". Email to customer service resulted in a ticket being open then closed with the response "they are waiting to hear from their fulfillment section for a response". Still no response from them and sill no idea if I've been ripped off. Now today they are listing the same item on their daily email so guess that eliminates the sold out excuse. Stay as far away from these clowns as you can.

Worst company ever! I placed an order in late March and now it's late April and my item has yet to even be shipped, despite getting responses from them saying it would ship over a week ago. I'll give them a week longer before I ask for a refund, but i'm never using their site again! Oh and does anybody have the number for their customer service department? I'm sick of getting their emails that are clearly generic and computer generated.

Anyone tempted to order because of their attractive deals should really stay away. I wished I had read the reviews before ordering from this web site. The set of 12 tank tops seems to be an issue. I sent 3 emails and always get a "non response" from their supposed customer service promising they put my order on top of the pile but yet 2 weeks later with no updates on when they shipped. There are very strict regulation for mail order ship time and back order in the Industry and they are definitely not abiding. Please tell all your friends to stay away.

Worst experience ever. Ordered boots that were supposedly worth $75 for $23. Product was junk. No return info. Had to search on their site, email customer service, wait for responses, justify the return and then was told that almost half the cost would be charged for the return. Many many many emails later I am still not getting my money back, even though it was supposedly approved. Don't waste your money and time! Shop amazon or some other more reputable company.

Super slow at shipping. If you need it quickly, look elsewhere. I am still waiting for my tablet, I have contacted CS many times with little help if any at all.
My mom has the same tablet that I ordered and it quit working after 3 weeks. Now she is having problems with service support of the product, the items electrical terminals was held together with hot glue instead of solder. I would go to another site and pay a little bit more and save yourself some headaches.

I was going to place an order, as a new customer today. Naturally, I wanted to read the reviews first, because let's face it, WE are the people who make or break a business. Most of the reviews appear to be negative, but there are clearly a few exceptions.
My concern is simply that most of the complaints refer to the site's "robotic responses" to unresolved customer issues, and low and behold... every single review response (from a Vincent D.), IS indeed, the exact same speech.
This tells me that this company doesn't take their customer service or complaints, seriously.
Sorry, pals. You won't be getting my business! Hey Vincent D.? Feel free to respond with your standard, carbon copy baloney.

The first time I ordered with Nomorerack.com I received the wrong item. That was about a month and a half ago and despite 30+ emails back and forth and at least 5 live chats, still no refund. I understand sometimes mistakes happen, but what I don't understand is treating your customer like crap and making things so difficult. I've actually ordered from then a few more times (yep, I'm dumb) since then and was actually pretty happy with the other transactions. However the way I've been treated for this issue has completely soured me and I'll never order from them again.

I ordered six items from this site including a tablet. I also ordered a tablet for my mother to be sent in another state. I put my order in on December 8,2013 and supposedly its guaranteed by Christmas. I have received everything besides the tablet. One order was incomplete. I emailed customer service 4 days ago and no response. 4 days is plenty of time to respond to an email. I won't even try to call after reading what other people have posted. Shame on you NOMORERACK! Taking people's money and not offering fair services. Shame on you! I bragged about your site because of the cheap prices. LIke my grandfather always said "you get what you pay for".