NoMoreRack Reviews Summary
NoMoreRack has a rating of 1.9 stars from 2,048 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NoMoreRack most frequently mention customer service, credit card and tracking number. NoMoreRack ranks 727th among Discount Shopping sites.
Made an Order a week ago. They then refunded my order without warning and shipped the product to someone else. What the hell was that about?
Proceed with EXTREME caution with this site... I ordered a few items from this site. Everything went fine through the purchase process. BUT then about a month later I started seeing charges on my credit card that I used on the site that I did not know. I contacted customer service about it and they refused to allow me to speak to supervisor or a rep in the tech department about it. This company is the ONLY company I had used that credit card (brand new credit card #) with so I know that it could not have been from any other site.
Hi,
We are so sorry to hear about the trouble with your account. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
About 10 days before Christmas, having very limited funds, I wanted to get something little for my sister. I ordered her a sterling silver ring that had "best sister" engraved on the inside... its now jan 26th and my sister never got it. After contacting them via Facebook (the only way u actually will get help, message their Facebook page), they tell me the tracking number said it had been shipped on jan 6th. But my sister who is a stay at home mom, said she never received it... she is loomkng I to the tracking number with the usps and make sure they indeed sent it to the right address. Nomorerack said they shipped it so it was out of their hands however if I find out it was sent somewhere else. It will be there problem.
I advise you all to take a min to report them to the BBB website. You will get further there I promise.
After waiting seven weeks my order has not been completed. I emailed to determine when the remainder of the order will be filled. Customer service did not look into it, made no attempt to remedy the problem and told me that they would refund the money to my credit card account. That was two weeks ago and I am still waiting. I don't think the products were ever available which is why they did not bother to sort it out. I am escalating this with my CC company.
Hi Sparky Z.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
OMG. It has been hell with this place. I ordered Tablets and certain colors. Well guess what I get they send me pink ones. How do you send all pink tablets when I ordered a white, blue, purple, orange, and red. Nope. Then to get a hold of them is a night mare with in a nightmare. I have been calling and they never pick up and I e-mail and I get these basic answers and then they say if we can help you any futher... yes you can you can send me my right order. So after all of that they will only take one tablet back and they did not even offer to send the blue one. I ordered skirts from this place and I had no problem but I guess if you order electronics it is a whole new freaking world to them. Let me tell once you have one problem with them it just gets better and better ( not). As soon as I get my credit back on my CC I will NEVER ORDER ANYTHING EVER FROM NOMORERACK. Oh I forgot the best part. When I did get the tablet it was in a bubble wrap envolpe no box and none of the items that is suppose to be with it. No styls, just a tablet with a cord to plug it in and the tablet was used. No wonder it is nomore rack that is because it is not on a rack at all but somebody's freaking house. I would have rather been covered in raw meat and thrown in a loins den than to miss with the company. Shopper BEWARE
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
This site should be avoided at all costs. I purchased a pair of boots for a Christmas gift and within two weeks the soles fell off
When I contacted customer service they were sorry the return period was passed 14 day return window. They refused to replace the boots nor give me a credit on my credit card. I am now pursuing it through my credit card company to receive a refund. I gave them one star because they are very good at taking your money. Do not buy anything from this site it is a rip off their customer service is nonexistent and they do not stand behind their defective products.
Hi Sheila H.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I have purchased several things from no more rack with no issues. I do admit that their shipping is a bit slow but they tell you when ordering how long shipping could take. I have ordered a tablet that worked fine, so awesome jewelry and a blue tooth for my cellphone. I checked the price of the blue tooth as compared to other websites and it really was 70%off. I will continue to use this website.
I ordered an item on Jan 17.
On Jan 20 i get an email with a usps tracking number saying my item was shipped. 2 days later, nmr emails me again saying they couldnt honor my order becauseof supplier issues (?). Meanwhile the tracking number was for an item delivered in GA, while i live in MI - so obviously they sent me someone else's order's tracking information. What a scam! No other company will sellmore items that it has on stock! Never again! Horrible service
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
This shopping experience was horrendous. I ordered 6 bras and the quality was dismal. In returning them I was charged over $10.00 for I don't know why since I paid shipping on the order. Then these idiots give me a credit... like they think I will EVER shop/do business with them again. Stay away from this site. The merchandise if VERY low quality and the shipping/customer service is worse. I am VERY VERY unhappy.
Hi Snoopy A.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
NO MORE no more rack for me! Customer service lacking-"two min" hold time turns into 15 mins! Cannot return items unless wrong color or size and then credit on THEIR site! Order 6 pair of "opaque, fleece LINED, leggings"-they are nothing more than brushed interior, tights(nylons) with no feet, not opaque, and they smell like petroleum or something awful (even after washing!) I could have bought the same thing around two for half what I paid! The second part of my purchase took forever to receive, and are cheap quality too! The "Deals" on this site are NOT deals...
Hi E A.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Recived a Google tablet that doesn't work and it was for my son's birthday. I contacted them about the issue and since it was 16 days after i recived the tablet and not 14 there was nothing they could do! I am so unhappy with this company and will never buy from them again! And to boot it was over a week late in getting the Item! Stay AWAY! Far AWAY! They will rip you off as much as they can! 14 dat return policy, who ever heard of that from a replicable comp?
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Terrible website! First trouble confirming shipping. Now product failure with no resolution attempted by company! I am out both the product and the money! This is not a "deal" it is robbery and false advertising!
Hi Gayle B.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I won't buy from this site because of all the terrible reviews, I feel sorry for Vincent D. (the rep who does all of the apologizing on this site) altho he may be a robo apologizer.
I ordered a mattress cover in a king size. They sent me a full size. I finally got someone to give me an RGA number and it cost me 21.20 to mail it back! They said I ordered the full, which I know I did not. I paid with PayPal and I better get money back in paypal! This company is such a ripoff people! If you have plenty of money to waste on return shipping costs then shop here. If not... stick with Amazon! I know I will never shop on this site again!
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
ABSOLUTE $#*!S! I PLACED MY ORDER ON JAN 15. DIDNT GET A CONFIRMATION OR TRACKING EMAIL TILL JANUARY 21. TODAY I TRACKED MY ORDER AND TURNS OUT THEY SHIPPED IT TO SOMEWHERE IN SEATTLE WASHINGTON... AND I LIVE IN CALIFORNIA! WTF?!
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Les
My friends and I both have had it with nomorerack. They are so bad about returns and we have had several problems about payments.
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Like many others, ordered a James Bond blu ray set. Payed with paypal (as I was advised to do so to prevent them from just taking my money and never giving me anything), they sent me an order confirmation telling me it will ship within 10-12 BUSINESS DAYS because they aim to "underpromise and overdeliver", if you call 3 weeks to ship "overdelivering". Four days later, Paypal just says my order is refunded, and I get no further explanation as to why. I emailed their support and they said they can't do it due to a "supplier issue". What's the point of selling things if you don't have your suppliers in order?
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I am on the edge of my seat right now! I ordered a 2 pack of the flash portable chargers for my daughter's birthday on the 18th of this month. Received them in the mail fine, but when she return from out of town on the 21st and opened her gift from me... that's when the trouble started. She attempted to plug it in the USB to charger the charger, and the entire top fell apart in her hands. I was mortified! I called NMR customer service this morning and was informed that I am 1 day passed the 14 day return policy. ONE DAY! I asked the guy if he has a supervisor I could speak to and he said yes, but they will just tell me the same thing, no. REALLY? SO what do I do with these piece of crap chargers I have now? Guess I could use them for fine target shooting practice lol. I was simply dumbfounded at the lack of customer service from this "company"... especially when they delight so much on their site about how how awesome their service is. Load of crap.
Hi Shawn S.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Return policy is awful! I ordered my daughter fleece boots for Christmas, got them within a week which was great. She didn't try to wear them for a few weeks and when she did she realized they were too small. I tried to return them within a month of receiving (less than a month after Christmas) and was told I was past the normal 14 & extended Christmas 21 day return. Really? The boots are still in the box, have never been worn, and it's still winter. I will never buy from them again & I told the woman on the phone that, but she didn't care.
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Awful web reseller. NoMoreRack.com does not track their sales or inventory. They took my order, took my money, and sent me a refund a week later, without so much as a notification email to let me know they had cancelled on me. They don't know how much they have of anything, and will take your money first before trying to fill their orders. They even say on their website: "We aim to under promise and over deliver, and ask that you allow 10-14 working days for shipment. " So basically, their philosophy is to promise you nothing, so that you feel lucky if you ever receive a product. You're better off to find another reseller and buy somewhere else, if you are actually buying something that you might actually want to have sometime soon.
When you check out they have this disclaimer: "Products are available on a first come first to check out basis. Items remain in your cart as you proceed to check-out, but don't take too long as other customers might beat you to the punch!" What they don't tell you is that they will fully process your purchase, including charging your credit card or Paypal, BEFORE they bother to check how many orders they will fill. There is no mechanism to stop you from committing to buy something that will never be sent to you.
Please, we don't need this company. Online shopping cannot be done this way. They may be advertising low prices on some items, but don't count on them to deliver.
About the business
NoMoreRack is a flash sales site that offers discounts of as much as 70-80% on everything from clothing to consumer electronics. Deals typically last 24 hours and low prices are meant to be achieved through the purchase of overstock inventory and discounted products.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Obama M.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.