NoMoreRackReviews 2,048

BUYER BEWARE! THE WORST CUSTOMER SERVICE EVER IN MY LIFE AND I DO A LOT OF WEB SHOPPING. I ORDERED THE DAWG BOOTS FOR $19 AND THEY ARRIVED DEFECTIVE. THE LEFT BOOT WAS GREAT BUT THE RIGHT BOOT WAS MADE FUNNY, ONE SIZE TOO SMALL AND HAD SOME FOAM MATERIAL MISSING IN THE HEEL OF THE BOOT. I CALLED THEM AND THEY SAID THEY WERE SORRY THEY COULD NOT HELP ME AS THE ITEM WAS FINAL SALE. I DIDN'T EVEN WANT A REFUND JUST AN EXCHANGE AND THEY WOULDN'T. SO JUST BE CAREFUL, B/C IF YOU ORDER SOMETHING AND IT'S DEFECTIVE YOU MAY NOT BE ELIGIBLE FOR A REFUND!

Before I tell you the bad, I must give them credit for the fast delivery (2 days) after placing the order. So the bad and worse now. I bought 4 MID Google Android Tablet PC & Accessories and man, am I regretting the buy. All 4 tablets stopped charging after 2 weeks of infrequent use. I called nomorerack and the rep who didint give her name told me the return time (of 2 weeks of the order being shipped) had lapse so I'm not entitled to a refund and directed me to the manufacturer, Global Phoenix at *******079, *******279 for resolution because there's nothing they could do at this time. That is another unsatisfactory review to be written.

So the long and short of this message, do not engage in impulsive buying; do your research about the company/ read the reviews about a site before purchasing online. If I had taken the time to do so, I would not have made the purchase because the reviews on nomorerack is just damning. Remember, if it is too good to be true, maybe its it just that.
How did I learn about this site? I was re-directed to this site after clicking on overstock.com. The tablets had a countdown time of less than 5 hrs to get the deal of $59.99. I just couldn't miss such a deal on a brand new tablet as it was advertised. The following day, the countdown time was less than 16 hours. Wow!

I ordered two items. The total price was $36.00
I waiting for weeks calling then (when you could call them) Now its only by e mail. They said the post office sent them and I should call the police and report that my order was stolen. I never got my money back and all they do is threaten to close my account if i purse this. The sent me their policy agreement once they send it its your problem not theirs. They even asked me to call the polce and get a report and send it to them. I did call and the police said "so you want to report that something you never got was stolen" Dah This is how nomorerack wears you down by sending you on wild goose chases. Still no credit for NEVER TRUST THEM BUY AT YOUR OWN RISK. JUST GO TO AMAZON THEY WONT SCREW YOU

I ordered a set of sheets and a comforter and they hadn't come in three weeks. Luckily I had used PayPal. I called them and they said there was a glitch and the order had timed out before they received my PayPal payment. They said they would credit me and it would show up within three days. They also said I should use my credit card instead of PayPal. (BIG RED FLAG IF YOU READ OTHERS' COMPLAINTS!) On the fourth day still no credit, so I filed a dispute via PayPal. The credit showed up that very day!

My experience had been good until I had to return an item. I simply wanted to exchange it for another size, but they did not offer this option. So I returned the package. I was then informed that they received the package after the 14 day return period so I'm not eligible for credit or refund. They still have the item I returned to them. This site is a ripoff! I would spend a little more and get the service you deserve if you need it.

I found out about nomorerack.com from the NokiaUS facebook page when a portable battery charger deal was posted. I bought the little portable charger and use it all of the time. I have told numerous family members about nomorerack.com and everybody has had good experiences. With my last order I was given a wrong tracking number and realized this when my package was listed as being delivered to another state. I contacted nomorerack.com by email and within 24 hours was given an apology for the inconvenience, the proper tracking number, and the assurance that the new number had been checked and the package was in my city. It was waiting for me when I got home that evening.

I have placed several orders with okay results. The orders always seem to take longer than promised. More than a month ago I returned a pair of boots I wasn't happy with and although I've received confirmation the boots were received, a refund has still not been issued. I contacted them again (for the 3rd time) and just received another email saying I'll have to wait longer. I sent these boots back in December. There is no excuse for this kind of poor customer service.

I ordered a two pack power bank charger it was advertised as a two pack for 11.00 lower in the list was same item for a two pack for 17.00 I carefully examined both descriptions and they were the exact same I figured maybe the one at the beginning of the items for sale list was a special deal so I ordered one set in black one in silver they sent me only one of each. When I went back to look at my history the item description was changed to a single power bank charger and get were no longer for sale in their site. I tried customer service explaining everything they said I only ordered a single one. This was a flat out lie because my husband and daughter looked at the descriptions as well before I placed the order. I emailed them back and still waiting for another reply. I will not order from them again. Any company that can change their description after you purchase it and cheat you out of your order is no a company to do business with.

I ordered off the website prior to reading the reviews. I was a little scared of what to expect. I checked the site pretty much daily until I noticed all the items in my order shipped. I actually received all the items. I encountered only two issues.
1. One of the shipments said that the post office had a bad address and couldn't deliver the package. (which is very strange as I had 2 other packages by that time without any problems). I e-mailed the site and they e-mailed back the next day (it was like 8pm when I e-mailed). They said to contact the post office to see if they still had the package. The next day in the mail there was my package. Not sure where the disconnect was there...
2. The sheets I ordered the packaging was cracked/torn. The sheets themselves seem fine. They actually are the same as ones that I paid $30 for. So they are discounted.

I did order a blueray player. After reading the reviews about the tablets people had problems with I was a little apprehensive. But the blueray player works great!

All in all it wasn't a bad experience. All the products were received and look good.

I will never order from this site again. I ordered something from them and did receive it, however, when I checked my bank statement, I see that they submitted it as a recurring check card purchase. I called my bank and my bank told me that it was submitted to them like that. In other words they would have tried to charge my account every month. Needless to say I am angry. When I called nomorerack.com twice I was told that it was not their fault and that it must be my bank's fault. I do not believe that at all, I trust my bank way more than I trust nomorerack.com. Beware, beware of this site.

I bought a pair of boots for my daughter for Christmas. It took them about 3 weeks to come in. She wore them no more than 3 times and the sole and suede part started to separate. The 14 day return/exchange policy is absolutely ridiculous. If you order something from them and it breaks on day 15... too bad. I saw an add on Facebook and that is how I found out about them. Next time, I will do A LOT more research before I order from a company. It doesn't matter how great a deal you get if the product does not hold up. I am furious and plan to let everyone know about my experience. Terrible job NOMORERACK! :(