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NoMoreRack
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NoMoreRackReviews 2,048

1.9
nomorerack.com

NoMoreRack Reviews Summary

NoMoreRack has a rating of 1.9 stars from 2,048 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NoMoreRack most frequently mention customer service, credit card and tracking number. NoMoreRack ranks 727th among Discount Shopping sites.

service
162
value
148
shipping
151
returns
108
quality
138
Oklahoma
1 review
0 helpful votes
Follow Ashley R.
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I saw a commercial about this site and decided to check it out. The site is very slow and freezes up a lot. After looking through several items, I decided that I should check for the legitimacy of the site. Upon reading the many negative reviews, I will not be purchasing from this site.

Date of experience: March 10, 2014
Tennessee
1 review
1 helpful vote
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Website freezes, when you click on view to look at an item and try to go back it takes you back to the beginning and you have to start all over again. Very frustrating & time consuming. The tracking system is ineffective. My item shipped on Mon 03/03/14 the tracking stopped on Tue 03/04, it is now Sun 03/09 and I cannot get the status of my order. YOU GET WHAT YOU PAY FOR... Crappy service!

Date of experience: March 9, 2014
Ohio
1 review
1 helpful vote
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This place is a rip off. I bought a helicopter from nomorerack.com and they sent it to me with all propellers broken, charger broke and obviously it was used and was supposed to be new. I returned it exactly like they had asked and the pack mysteriously dissapeared and shows still in transit in there city. Nmr emailed me and said I sent them a wallet instead of the helicopter. On my defense I had packaged it at USPS in front of the USPS clerk, paid to have insuaarance on it and a tracking number. NMR is a rip off, scam and liars... Now I had to contact BBB, federal trade commission, and consumer affairs.

Date of experience: March 9, 2014
Illinois
1 review
0 helpful votes
Follow Michelle B.
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I ordered a phone charger and never received the product.

Date of experience: March 8, 2014
Texas
1 review
1 helpful vote
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The products are poor quality (unbelievable crap!)_; you don't get what you ordered and they only issue partial credit for any returns. Not worth the time. Stay away and save yourself the frustration.

Date of experience: March 6, 2014
Massachusetts
1 review
1 helpful vote
Follow JANE C.
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I bought my grandson a remote control helicopter for Christmas mailed t to him. It never worked at all tried to send it back they would not even exchange it for me for a new one that worked. They said I had 3 days to exchange. That could not have happened since I bought it as a gift had to mail it to him. I would never buy anything from then again. Very unhappy customer

Date of experience: March 6, 2014
Tennessee
1 review
1 helpful vote
Follow kimberly S.
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I ordered a irola tablet it said may take up to 3 weeks to deliver got mine in less than a week! Also ordered a portable charger got it same week I ordered it! No complaints here, only downfall to buying a cheaper tablet is the battery don't stay charged as long as I like it to, but other than that no problems with no more rack at all. I will def buy from again.

Date of experience: March 6, 2014
Missouri
1 review
0 helpful votes
Follow Victoria C.
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I ordered several items from them at Christmas time so naturally I ordered on cyber Monday and the gifts all arrived on time they were wrapped and sat under the tree for several weeks. Well two of the items I purchased were electric razors they did not work at all. I ordered a bracelet which had a watch on it and it didn't work but the bracelet was made decently. I couldn't return as they sat under the tree and no longer met there return policy rules. What I have learned is not to order from them anymore. You get what ya pay for. Live and learn.

Date of experience: March 5, 2014
Virginia
1 review
0 helpful votes
Follow Reme H.
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I have not had any issues with this site. Yes, the shipping is slower than many, but nothing I purchase is anything I have to have at that moment. The deals are great, shipping is inexpensive. I love this place.

Date of experience: March 5, 2014
Idaho
1 review
1 helpful vote
Follow nikita w.
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They are absolutely aweful! I bought a ring and it was fake and nothing like described. Extreme false advertising from them. Then I return it and they only give me back half of what I paid for it. I read there return policies and only fee it states is that buyer may be responsible for shipping charges. They only charge $2 for theirs and I highly doubt it cost $10 to ship it since it weighed barely anything. I didn't even get any notice they received it and processed the return. I found out by looking for myself. Terrible communication. I would not spend. 50 cents here. Oh and my package was delivered very late.

Date of experience: March 4, 2014
Georgia
1 review
1 helpful vote
Follow Becky G.
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I have both 3 pair of boots. 2 were received within a few days and the other took about 2 weeks. I had ordered some bras that were no longer in stock. I was notified within 3 weeks and the amount was refunded.

The retail price on the boots ordered seemed a little high, but even high end department stores do this, so the sale looks better that it actually is. Still, I believe I got great deals on my purchases. Remember this is a bargain web site, so you probably won't be seeing top brand merchandise and you should not be expecting it. The site is just as advertised and remember you only paid $2.00 for shipping, not overnight rates.

A satisfied shopper.
BLG

Date of experience: March 4, 2014
West Virginia
2 reviews
0 helpful votes
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I ordered 3 shirts off of this website on Feb 10th, despite a coworker telling me that she had heard bad things about them. Tracking number was no help, I emailed them, no response. Called and talked to Phoebe, who was nice, but tried to give me a store credit for the items that were "lost" in transit, as I was told. Now I have to wait 3-5 business days to get my money back. Needless to say, I will not shop through them again.

Date of experience: March 4, 2014
Saint Lucia
1 review
0 helpful votes
Follow KRissy B.
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They operate very sly and shady!. I made three separate purchases from them all I got was a confirmation to say my order went through. After that no communication after four week to say that my order was shipped or not. Not tracking information. I emailed and called no response finally I emailed again and they send me this long email about I ordered out of state so they could not verify my IP Address. Immediately, I replied and asked them to refund my money asap. And told them how unprofessional they were. They are a very unprofessional company! Be prepared to wait and wait wondering when your purchase will arrive or IF!

Date of experience: March 3, 2014
California
5 reviews
29 helpful votes
Follow Mandy B.
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I've had consistently positive experiences with my orders from this site. I think the problems people have come when they try to return something. Shopping at extreme discount like this, I don't expect to be able to return items. It's true, shipping is incredibly slow. But this isn't stuff you really need in a hurry. If you want 6 camisoles in the mail, you don't really need them next day air, do you?

Overall, this is a great price on basic items. You don't go in looking for a specific thing, but you might come away with something you didn't know you needed.

Date of experience: March 3, 2014
California
1 review
0 helpful votes
Follow sharon m.
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I ordered three sets of window panels. When they came, one set was defective. I returned it, and when, the next week, I went to order another set, they were no longer offered. I wanted to send the remaining two sets back as they do not cover my windows, and I cannot find them anywhere on the internet.
I talked to THREE different people from nomorerack (over 45 min), having to explain my situation each time. Finally, when the third person said they could not help me, I asked for a manager. He said there was "no manager in" that day, but he could take my name and number and have someone call me. That was a week ago. No call, no email. Terrible customer service, and it is too bad for them, as they lost a potential customer who would probably spend hundreds of dollars on their site (which I already have) over a $50 refund.

Date of experience: March 1, 2014
California
2 reviews
5 helpful votes
Follow Lori S.
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Gotta pull teeth to get a refund for a returned product! I have ordered from this site before and was completely satisfied with my purchase. I decided to order 2 tablets from them at Christmas time. First of all, I never received a confirmation email from them so I wasn't sure my purchase even went through ($582 purchase!) Both of them were defective. I sent an email to their customer service. Was told to return them for a refund. I did. Then waited and waited. To make a long story short, I have had to send daily emails back and forth... And then suddenly I was refunded, but only for one of them! Still trying to get my money. Definitely a LOT of work and persistence just to get my refund! Too much time invested. Will not be purchasing from them again!

Date of experience: March 1, 2014
Pennsylvania
1 review
0 helpful votes
Follow Thalia G.
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I ordered one pair of headphones and received 2 because I allegedly ordered them twice. This obviously is a glitch in there system. To top it off the product was received way too late so when I called to tell them I no longer wanted it they said I have a 14 day period to contact them in regards to return. There product doesn't come with return labels. There supervisors are a joke they are completely redunct in saying no we cannot accept your return.

Date of experience: February 28, 2014
Illinois
1 review
0 helpful votes
Follow Deangela T.
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I ordered a pink zeetablet from nomorerack I payed 61 dollars for it I got it brand new in the package. Very pleased, will be shopping there again. Retail price, is 200±

Date of experience: February 28, 2014
Illinois
1 review
0 helpful votes
Follow Martha R.
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I've ordered 3 items from them. A bike cell phone holder for my son, he is very happy with, said it's very sturdy and easy to mount. A Belleza flat iron at a fraction of the retail price (my daughter is happy). A pair of sterling silver earrings good quality. Everything arrived as expected and sooner than expected. I would have no problem buying again.

Date of experience: February 28, 2014
California
2 reviews
0 helpful votes
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Great cheapie products
February 27, 2014

Great cheapie products. You can't expect the best quality at these prices, but the led colored lights were really cheap and arrived soon enough. Remember the phrase "slow boat from China"? This really applies but it's not so bad. I really like "Light in the Box" too. The website is much more attractive and inviting but great places for getting disposable goods..

Date of experience: February 27, 2014

About the business

NoMoreRack is a flash sales site that offers discounts of as much as 70-80% on everything from clothing to consumer electronics. Deals typically last 24 hours and low prices are meant to be achieved through the purchase of overstock inventory and discounted products.


nomorerack.com
New York, NY, United States