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nCrowd
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nCrowd

ncrowd.com
Canada
1 review
7 helpful votes
Follow Karl D.
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I went to use a voucher today at a local restaurant only to be told they wouldn't honour it as Nrowd hadn't paid them
Appears Ncrowd is like the previous Deal find and Team buy and just stealing peoples money

Date of experience: July 14, 2015
Carl S. nCrowd Rep
over a year old

Hi Karl, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchase. Please email me at carl@ncrowd.com with as many details as you can provide about your purchase so I may look into the matter further. Thank you!

Texas
2 reviews
1 helpful vote
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I purchased two travel vouchers for a total of $198 from Tippr for Bill Brown's Plaza Travel. These vouchers are not being honored and I have contacted Wells Fargo. The vouchers had one year to be redeemed and it is now past the 90 days. It is unlikely my funds will be returned. My personal recommendation is DO NOT BUY FROM TIPPR. They have not responded but Bill Brown's Plaza Travel said that Tippr has not paid and the vouchers will NOT be honored.

Date of experience: January 21, 2014
New Jersey
1 review
6 helpful votes
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I purchased on item on 9/24 and my card was charged on 9/25/14. I also purchased 2 Quilted water resistant pet protection slip cover at $35 each and my card was charged on 10/10/14.
When I ordered the items it stated that it will take 2-4 weeks delivery. Well, it is now Nov. 2014 and no shipment.

I finally sent them an email on Nov. 20 2014, received a response on Nov. 22nd and the response was "it's been escalated to management.

DO NOT SUPPORT THIS BUSINESS. THEY SHOULDN'T BE IN BUSINESS IN THE FIRST PLACE.

Date of experience: November 25, 2014
Canada
4 reviews
8 helpful votes
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I purchased some deals from nCrowd back in Feb 2015; 3 months later I asked them where are my orders and they said their stock ran out (and didn't even think about contacting me about this), so they will offer me 2x the store credits. I didn't find any deal I like after that so didn't really use it.
Just last night (ok maybe I should have noticed it earlier) I found out they are broke and changed their name to BoomStreet, and they are not giving people their money back! I still have ~$70 with them, the least they could have done was to inform customers they are closing down and remind us to use our store credits, but no they didn't even do that.

Praise the Lord - I called my bank (ScotiaBank), at first the lady said they can't do anything because the transaction was more than 90 days (as I expected and I don't blame them), but when I asked them what I should do in this case, she asked around, transferred my call to the dispute department - and they decided to dispute the transaction for me!
If nCrowd still owes you money, call you credit card company asap and tell your friends not to go anything related to nCrowd/Boomstreet!

Date of experience: November 6, 2015
Canada
3 reviews
24 helpful votes
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Another scam
April 30, 2015

I am frustrated that I had to have my $50 voucher that I purchased from ncrowd in good faith rejected by Rocco Plum Tomato because they say that ncrowd is a scam. They say that ncrowd is not paying them and is going out of business.
My total bill was $59.66 and I expected that $50 would be deducted as agreed by the $25 purchase of the voucher. That was not the case. I am out of pocket the entire amount and $18.75 was promised to be added in my ncrowd account which did not happen. The $18.75 was credited to my mastercard eventually.
What an insult! Why was the $50 not covered as per our AGGREEMENT? The entire transaction was a complete embarrassment for me at the restaurant. This should never happen. I will not be out of pocket and I have already filed a complaint with the Better Business Bureau and allowed the media to be contacted as a first step.
DO NOT SHOP AT NCROWD AS IT IS A SCAM! The only person that helped in the past-Carl Short is not responding? I have sent emails with no response. Stay away from ncrowd... buyer beware!
You cannot trust that the voucher you buy will be honored so what is the point. Who needs this aggravation?

Date of experience: April 30, 2015
Carl S. nCrowd Rep
over a year old

Hi, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchase. Please email me at carl@ncrowd.com with as many details as you can provide about your purchase so I may look into the matter further. Thank you!

Canada
1 review
8 helpful votes
Follow dan k.
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THE absolute worst site on line. NO costumer service what's ewer. Automated reply and no call backs.
Giving them a ZERO as a review would be GENEROUS!

Date of experience: November 18, 2014
Canada
2 reviews
7 helpful votes
Follow V H.
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Bye, Bye Money
October 27, 2015

I purchased a custom canvas deal from EthicalDeal.com ('powered by nCrowd') in June, and decided to use it in early September. When I logged on to redeem it, I noticed that I couldn't find the vendor associated with the deal. I emailed nCrowd's customer service and received a reply saying that the vendor is "no longer able to honour" their vouchers, and that I would receive a credit on their site instead of a refund. At first, I thought that the vendor was the bad party, but after reading the reviews here, I don't blame them for no longer honouring nCrowd's vouchers.

I was also disappointed that I wouldn't be receiving a refund, but thinking that nCrowd was a legitimate business at that time, I was OK with the credit, as I thought I would be getting another deal sometime in the near future. Lo and behold, Ethicaldeal/nCrowd's site stopped having deals up on their sites in early October, and when I emailed them asking when they would have deals again and whether I can get a refund instead, I received the same stock answer that everyone else did - from the same person who replied to me initially! (See pictures)

I may have only lost $23.20, but it is money that I could have spent on a legitimate business, and the way that this business has scammed so many people here upsets me. I wish there was a way to shut Boomstreet down as well. If only we could shut down their Facebook page: https://www.facebook.com/BoomStreetUS/

So ridiculous how they can just come back under a new name to scam more people.

Date of experience: October 27, 2015
Canada
2 reviews
21 helpful votes
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I bought 7 Safari Niagara Vouchers for my daycare. It looked like a regular voucher just like any other ones I have purchased before. The voucher noted that it also came with a $20 outback steakhouse coupon, but you needed to pick this up at Embassy Suites in Niagara falls, way out of the way, but we didn't care as we weren't going to use the restaurant vouchers anyway so we didnt need to go there. My daycare drove all the way up to the Safari with 5 kids and they were turned away! Even though they had the vouchers each with tkt # and scanning code on it, they were told they needed to drive back to the Embassy to pick the tickets up, this was about 2 hrs out of their way, not doing this with 5 kids in the car, so they ended up paying full price which was more than double the cost. As I now have to pay all the parents back for their un-used vouchers I immediately requested a refund since we no longer can use them, nCROWD absolutely refused, claiming they only have to refund if it is within 7 days. They will not address the fact that we were turned away. They will not address that their voucher is misleading and only states you need to pick up restaurant voucher at Embassy. Dismal and dishonest service, Reputable companies refund un-used vouchers, this company is no longer reputable in my books. Plus i see now that they also owe alot of the merchants. I highly recommend people do not buy anything from them. As it stands now I am out of pockets for all 7 tickets plus the cost to refund the other parents, so almost $200.

Date of experience: July 13, 2015
Carl S. nCrowd Rep
over a year old

Hi Kelli, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchase. Please email me at carl@ncrowd.com with as many details as you can provide about your purchase so I may look into the matter further. Thank you!

Tennessee
1 review
0 helpful votes
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GREAT CUSTOMER SERVICE
June 22, 2015

I had a voucher that I in error failed to use and it expired. Sam, with customer service helped me get a credit for the amount I paid.
That is great customer service and that is why I use NCROWD

Date of experience: June 22, 2015
Ohio
2 reviews
3 helpful votes
Follow Sheri W.
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I ordered a USB rechargeable AA battery set from them almost 2 years ago. They sent me confirmation that they had charged my credit card, but I NEVER RECEIVED THE PRODUCT. DO. NOT. BUY. FROM. THEM.

Date of experience: May 26, 2014
GB
1 review
4 helpful votes
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Now contacted trading standards! And now watch dog waiting to here if they can raise awareness of this frauding company!

Small claims court next!

Date of experience: October 4, 2015
Tennessee
2 reviews
2 helpful votes
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They owe me(Unearth the Power) money! I have no rep to speak with. They do not answer phone calls or emails! I will no longer accept their stuff!

Date of experience: October 14, 2015
Texas
1 review
0 helpful votes
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Customer Service
May 21, 2015

Customer Service replied in a timely manner and kept me updated and very informed about my questions. Danielle was very helpful.

Date of experience: May 21, 2015
California
1 review
2 helpful votes
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Take your money, don't send the goods, never responds... Have to go through credit card to fight the charge.

Date of experience: December 26, 2013
Georgia
1 review
0 helpful votes
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Great Customer Service!
May 17, 2015

Customer service responds promptly and they are extremely professional. They resolved my issue immediately!

Thanks NCrowd Customer Service!

Date of experience: May 14, 2015
GB
1 review
1 helpful vote
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AVIOD
June 22, 2015

Rubbish service as well a quality of product. Impossible to speak to someone. A fight to get a refund

Date of experience: June 22, 2015
Carl S. nCrowd Rep
over a year old

Hi Claire, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchase. Please email me at carl@ncrowd.com with as many details as you can provide about your purchase so I may look into the matter further. Thank you!

GB
1 review
4 helpful votes
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DO NOT TRUST THIS BUSINESS!
September 18, 2015

I can't use my prepaid vouchers in at least two local restaurants due to "non-payment" from nCrowd!
Why are they not passing on the monies?

Date of experience: September 18, 2015
Canada
1 review
3 helpful votes
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Fraud
July 9, 2015

I bought a coupon for DVault spa, when I called the spa to make an appointment they said they won't honor the coupon, because nCrowd is frauding them.

Date of experience: July 9, 2015
Carl S. nCrowd Rep
over a year old

Hi, I'm very sorry for the trouble you seem to be having. Please send me an email to carl@ncrowd.com with as many details as you can provide and I'd be happy to look into the matter for you. Thank you!

Illinois
5 reviews
15 helpful votes
Follow Rochelle W.
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So I purchased this 4 day 3 night hotel offer thinking that I would get a deal because they advertise only having to pay for fee which were 20-75.00 per night. Well I paid my 44.00.

So I went to the website to redeem my offer and completed the form. It took more than a week for the company to respond. Then when they did it was only by email causing me to loose the first quote for the hotel which was way over what was advertised $462.00. Then by the time the representative (Ben) got back to me and I responded to him, the price had changed from 462.

To 522.48. I couldn't watch my email because of being at work and the representative wouldn't contact me by phone. This went on for days. Finally my hotel reservation got booked, on the day that I was supposed to leave.

I didn't get confirmation until 6:30 pm that evening and check in time was 3:00 pm. I had to leave for my destination without confirmation and on the way I called the hotel itself because customer service representatives at nCrowd are very non-responsive. I emailed Ben twice in the morning and the headquarters days before. I even called them.

No response. This was very stressful. I was desperate because it was my birthday weekend and i had to go to take my late husband's ashes who was a retired Veteran. This was really important to me because was also exactly a month after his passing.

They also advertised a free dinner or a grocery card. So I emailed the customer service Representative again and after waiting for a week for someone to help me I did it again. Well today someone responded and told me to go to this site and access my grocery card. To my surprise the site was to buy grocery coupons.

Not to get free coupons but to buy them. WOW. Unbelievable. Please whatever you do, do not purchase any vacations packages like this.

It's not worth you time and money. They are very deceptive and I could have gotten the same price without having to pay 44.00 for it.

Date of experience: September 20, 2014
Tennessee
1 review
1 helpful vote
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No customer service
September 13, 2012

No customer service. Ordered sunglasses, still not delivered 5 weeks later and all attempts at contact have gone unanswered. STAY AWAY!

Date of experience: September 13, 2012

Overview

nCrowd has a rating of 1.7 stars from 195 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with nCrowd most frequently mention customer service, credit card and tracking number. nCrowd ranks 251st among Daily Deals sites.

service
22
value
20
shipping
17
returns
20
quality
19