I had a problem with the merchant marking my unexpired voucher redeemed. I didn't want to go to this merchant anymore and you were able to rebank my $'s fora future purchase immediately. I received an answer within one day.
Thank you
I used a crowd to order a few things, including two sets of Lightning cables and items for my wife for Mothers Day. This was back in April when I put in the order. It is now early June. I logged into my account regularly and saw that one item was listed as being shipped on May 27 and absolutely no information on the other.
At this point, I suspect that the entire Ncrowd company is nothing but a bunch of scammers and advise EVERYONE to stay as far away from this company as possible.
I purchased a voucher from tippr and when I tried to immediately use it, the vendor said that the voucher number is wrong. I reached out to tippr and they said to contract the vendor directly. They are crooks. Do not buy from them.
Purchased 2 pairs of Dr Dre earphones total cost £56 and entered my payment details ONCE. Ncrowd now operating as Boom Street took the payment twice and ordered 4 pairs of earphones. I contacted them via email, no other option to contact them was offered, to be told their policy is not to refund and they will send me a credit note.
Hang on... They've fraudulently taken the payment twice and then won't give me my money back. How many other customers has this happened to?
I will not let this go and suggest not to use this company. I've used Groupon dozens of times and never had an issue, their service has been 2nd to none. STAY CLEAR OF NCROWD. BOOM ST
After many e-mails to nCrowd 'support', and getting only negative responses, I wrote a negative review at SiteJabber. Within the hour, I got a response from one of the managers at nCrowd asking me to provide him with my phone number so he could discuss my issues with me. By the end of the day, he had credited my account for the entire cost of the iPad keyboard. He assured me that he was going to look into the 'support' staff to see why I was given the responses I received. To say the least, I was pleasantly surprised!
Scam, scam, scam. Horrible people. Soulless, evil.
They take your money and leave no way to talk to anyone. No replies, no refunds, no food, no lodging.
Do not fall for their lies.
I ordered a Samari Watch on Dec. 9th., saw that it would take 2-4 weeks to ship. After the 4 weeks and I never received my product, I emailed the company. I did get a response that they would look into it, after 4 days of not hearing from them, I emailed again. I was told I got a store Credit for the amount of the watch. No Explanation at all as to why I ever received my watch. What am I going to do with a store credit from a company that doesn't seem to ship out products after payment is made? I should have done a review before ordering anything from ncrowd.
I am a merchant wo owns laser hair removal clinic. Ncrowd stopped paying me for the last 3 months. I stopped accepting their vouchers. I called and emailed several times but no answer. Their phoning system seems scam! No body actually answers your phone, they got the same message of leaving a voice mail or sending email.
I regret dealing with them
To consumers, please call business first before buying Ncrowd vouchers!
Dr Fadi Hajjaj
DermaLaz Laser Clinic
Ottawa ON
*******625
I'm new to nCrowd and made my first purchase the other day. I got nervous when I tried to log in again to print my vouchers and I was told my email wasn't registered. I signed up again with my email, only to find there were no vouchers. I sent an email to nCrowd customer service, they quickly responded and over a series of emails, they identified the problem: I incorrectly typed my email address when I purchased the vouchers. They were able to cancel the second account I set up so I could edit my email with the first account (the one with the vouchers). I'm very happy with how quickly they identified and resolved the issues, and because of this experience, I will purchase from nCrowd.com again!
I placed an order on13th october for 2 tablets as christmas presents for my young children, a week or so later i stated to see bad reviews so emailed them stating my corncern and yet they said i would recieve the tablets by the 13th nove which was the stated time frame, well nove 13th came and went and nothing, so after many unanswered emailz and facebook messages. I know find out that they are going into liquidastion.
Therfore im now £130 out of pocket and my children have no christmas present as a parent on a low income from my part time job i can not afford to replace them, hoping my bank can help me get some money back
I have bought to thing from them and the consumer would accept the voucher, they are a total scam as the y bought out DEAL FIND and same thing happened as I have lost 4 vouchers due to them not paying there end of the bill so consumer's won't warranty it. Please forward this to anyone you know that deals or has with this company. They are owned by the same jerk from deal find i'm sure and he is a total scam artist, won't be long before he claims bakrupsy like deal find i'm sure
I have purchased several items from nCrowd--most took longer than expected to arrive. Two items purchased have not arrived nearly three months after the order date. One item sent me a notice that they had shipped my merchandise on March 22nd, it is now nearly June and the order has not arrived. I have heard nothing of the other order since purchasing on March 10th. I sent an email to support services on May 20th with no acknowledgement or reply to date. So much for "support" for their customer. My advice--don't bother! You can find the same merchandise on other sites for the same or better price and will get some assistance if you have problems with delivery.
Hi, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchases. Our support responses are generally well under 24 hrs. Please check your spam folder to make sure it didn't go there. If you will email me at carl@ncrowd.com with as many details as you can provide about your purchase, I will make sure this matter is resolved to your complete satisfaction. Thank you!
I ordered a Frozen watch necklace for my Granddaughters bday on Sept 12th 2014, It is now Oct. 13 2014 and no necklace. I have contact them several times and it took forever for a reply. They said they will reship it, I don''t think they shipped it at all, but they had no problem taking my money from my account, This is the worst online company I have done business with. Don't order from them
I was unable to print a voucher I had purchased - the page was printing blank. I also could not see the voucher code on the unprinted document.
Danielle responded to my e-mail concern within 24 hours and had given me the voucher code and also a PDF of the voucher that I was successfully able to print.
I appreciate Danielle's help, she was very kind.
I have repeatedly ask for my acct to be credited on vouchers for price paid and they will not honor anything claiming they didn't received any profits from sale and they have taken over company. I will be turning them in to BBB and post several bad reviews on FB and every place I can. Very disappointed!
SEE BELOW! They made good on promises! Very pleased!
Hi, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchase. Please email me at carl@ncrowd.com with as many details as you can provide about your purchase so I may look into the matter further. Thank you!
Screw me once, shame on them. Screw me twice, shame on me. Tippr is the fugly red headed stepchild of online businesses like this. They put scam artists everywhere in a bad light. Run away and don't let the door hit you in the a** on the way out.
The word is they are not paying vendors so vendors are not shipping products / not honoring coupons.
I got burned few times (yes shame on me) and currently I am trying to get my money worth by ordering different product every time they refund my money. We are on 3rd round of this. I am not holding my breath, but I do think WE ALL should report them to Better Business Bureau.
Only giving 1 star because I can't give a ZERO rating.
NEVER received my order! It's been MORE THAN 6 WEEKS! Took 2 emails and a week before I even received a response from customer service AND the response they sent didn't even answer my question! Like some sort of template they sent to a bunch of people.
STAY AWAY! No deal on their site is worth this amount of trouble! Worst experience ever!
This is a scam and now they are changing the name of thier company to crowdcut partners and boomtown crowdcut, it is just a way for them not to pay their vendors. I have people coming in and redeeming certificates that I won't get paid for. Horrible company, they won't return my calls or emails that I'm sure they are receiving, because in one of my messages I told them not to sell anymore deals if I'm not getting paid and they discontinued my deal.
I made 2 purchases From Ncrowd now "Boom Boom Street" I was informed item was out of stock for 1st purchase and second purchase I was sent a tracking # for on 9/2/15 a week ago I was told they contacted shipping department and my item had shipped. I emailed yesterday to advise tracking still not available so obviously item didn't ship, offered credit for second time. I don't want store credit because I don't think I'll ever receive items if ordering from this site. This is unacceptable and I will be contacting bank and the BBB.
Answer: They are still in scamming business - yes - they sell, but do not ship anything! Do not buy
Answer: No bankrupt. Just name change scam. They do this just about every year when they screw people... they just change their name. We are working on looking into getting them involved in the Federal Trade Commission here in the United States. What have you got over there? Some sort of government organisation?
Answer: Contact the Retail Ombudsman. This is a new service and you can lodge your complaint with them online. If you paid for your items by credit card you should be able to claim the monies back via your card provider. Hope this helps.
Answer: As others have suggested here, ask your credit card company for a chargeback as soon as possible. Explain to your cc company that nCrowd is now in foreclosure and isn't selling any more goods or services. Therefore, any unused store credit or vouchers are now useless. I wouldn't bother to wait for nCrowd to resume selling deals again. You could also send your cc company the information about the foreclosure (see the link below) to support your claim. Also, your cc company will likely request proof (e.g., emails with the merchants or the names of the merchants you have spoken to on the phone) that the merchants were unwilling to honor the vouchers. I was able to get a chargeback by doing the above. Perhaps you could ask PayPal for assistance if you used it to purchase the nCrowd deal. https://www.linkedin.com/pulse/ncrowd-forecloses-leaves-trail-bad-taste-albert-s-bitton
Answer: Did you use a credit card to purchase?
Answer: Hi, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchase. Please email me at carl@ncrowd.com with as many details as you can provide about your purchase so I may look into the matter further. Thank you!
Answer: When I got the shaft from this company, I complained to the Better Business Bureau, and asked my state's Attorney General for help. Then nCrowd responded quickly.
Answer: Dear Kath, NCrowd went bankrupt and were taken over (or renamed themselves) BoomStreet. Boomstreet said they would send me a refund but never did. I and a number of others posted warnings on SiteJabber about BoomStreet but these were removed due to "lack of evidence". Now BoomStreet has gone bust after taking more money from people - see BoomStreet.co.uk. This means that small creditors are at the back of the que, don't hold your breath! I would discuss this with your credit card company, that's your best hope. Best Regards, David
Answer: I wish I could tell you, all I know is do not accept a credit to their site. Maybe complain to your credit card company regarding their fraud?
Answer: They are Boomstreet now. Filed bankruptcy and changed their name. That way, they can keep all of the money they have collected from buyers and not send the merchandise. Merchants that do send merchandise on behalf of newly named Boomstreet WILL NOT GET PAID. I recommend finding Boomstreet online and sending them relentless emails demanding your money back. Don't let them keep your hard earned money! Feel free to answer back with updates. Good luck!
nCrowd has a rating of 1.7 stars from 195 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with nCrowd most frequently mention customer service, credit card and tracking number. nCrowd ranks 251st among Daily Deals sites.
Hi Rick, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchase. Please email me at carl@ncrowd.com with as many details as you can provide about your purchase so I may look into the matter further. Thank you!