EVELYN Z.

After many e-mails to nCrowd 'support', and getting only negative responses, I wrote a negative review at SiteJabber. Within the hour, I got a response from one of the managers at nCrowd asking me to provide him with my phone number so he could discuss my issues with me. By the end of the day, he had credited my account for the entire cost of the iPad keyboard. He assured me that he was going to look into the 'support' staff to see why I was given the responses I received. To say the least, I was pleasantly surprised!

I purchased 2 iPad keyboards the beginning of this year to give as birthday gifts. Neither of the keyboards work and 'nCroiwd' -- which is associated with 'Dealathons' (both names appear when you order something on line) will do ABSOLUTELY NOTHING about either of them. They say that I only had 14 days to return them -- the one birthday doesn't even occur until June 16th! Their response to every e-mail has been the same -- they can do NOTHING for me -- not even a credit for a future purchase! I am an avid 'deal' purchaser for on-line purchases and have never seen such disregard for their customers. Over the years, I think once or twice I had issues with purchases from Groupon & they resolved them immediately -- to my satisfaction without any problem at all! I give these 2 companies a big THUMBS DOWN!