On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
DealsClub has a rating of 1.2 stars from 131 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DealsClub most frequently mention customer service, credit card and several times. DealsClub ranks 679th among Discount Shopping sites.
We monitor reviews for authenticity
I will avoid this company in the future. I ordered their Heel-Tastic product recently because our local Wal-Mart no longer carries it. I still have some genuine Heel-tastic and the product they sent me is not anything like it. The original Heeltastic is yellow in colour, is not transparent, has a gritty texture and a distinctive odour of Neem oil. The label is bilingual and states ‘Made in USA'. It also gives the name and customer service number of the company importing it to Canada. The label is double and can lift up to expose more details re the product. The container is full and weighs almost 4 oz.
The product send by Deals Canada is colourless, transparent, smooth and smells of lavender. The container is only half full and weighs about 3.5 oz. The label is not bilingual. No details are given re country of origin or Canadian importer. The label is not double. It is a fake product being sold illegally in Canada. I have contacted them twice re this problem with no answer. Will make a report to BBB.
I made an order over two months ago. The company's website indicates that the product was shipped more than 6 weeks ago but does not provide any tracking information to find out 'where' my product is. I am angry and ashame. How can this continue without intervention? Do not purchase from this company!
Fraudulent shopping website, they have cheated me by not delivering the product purchased three months before. Never purchase products in dealsclub.co.in.
Regards,
Sivakumar N
Deals club is a fraud company don't trust
My order no #3830 not delivered after 1 month to go plese don't trust this site
I am waited for delivery Of my order till 11 June and I have order on 30 may and today I had called to the customer care of fraud company and he has agreed to refund the amount very politely but in some time he thefted my 5000 rs from my account and said that some other people done this but not mine. F****k*g B******d.
I have ordered a drone from this site it cost me 499.00 but it is now more then 10 days I didn't receive the product. While I am am trying to communicate by mail and phone but that may be fake and also no response from site itself
I wish i had read these reviews. My item broke a week after receiving it and although I've been trying to communicate with them for the last 2 weeks i've had no response! I guess they just expect me to 'go away'.
This is ridiculous! I have been charged for items not received. Have been a customer for a long time, and no problems till December 2016. Cannot get anyone to answer phones or emails (many different numbers and many different email addys).
I purchased a voucher for a 'Signature Teppanyaki Dinner for Two at Kobe Japanese Steak & Seafood House.' It cost 59.99 and I have now been told that this merchant will not honour this voucher! This news is dismaying and shocking! SCAM
I have purchased several coupons from Dealathons and although I have received some of my purchases, most have NOT been delivered! On contact with Dealathons, I expressed my frustration and anger at not receiving my products and was given a "credit" to be used onsite. NOT gonna happen! Is it true they have gone bankrupt?! No matter - I never expect to see my $$$ again! WARNING: avoid this company!
I purchased 2 iPad keyboards the beginning of this year to give as birthday gifts. Neither of the keyboards work and 'nCroiwd' -- which is associated with 'Dealathons' (both names appear when you order something on line) will do ABSOLUTELY NOTHING about either of them. They say that I only had 14 days to return them -- the one birthday doesn't even occur until June 16th! Their response to every e-mail has been the same -- they can do NOTHING for me -- not even a credit for a future purchase! I am an avid 'deal' purchaser for on-line purchases and have never seen such disregard for their customers. Over the years, I think once or twice I had issues with purchases from Groupon & they resolved them immediately -- to my satisfaction without any problem at all! I give these 2 companies a big THUMBS DOWN!
I bought a few coupons for painting by a local company a couple of years back and when that company refused to answer phonecalls or reply to emails I contacted dealathons who after three months finally gave me a $190 credit. I thought I'd get a furnace cleaning etc instead and eventually I got a deal for photo canvases. I had approximately $170 left in credit when nCrowd took over and my credit magically disappeared. According to nCrowd they never received documentation on the credit and said dealathons canceled them all before the take over.
I'm obviously fuming over losing my money and I hope justice takes care of the jerks who ran dealathons.
I will also file a complaint with the BBB but I don't think it will make any difference.
I had a coupon that I could not use through no fault of my own. They refused to give me a cash refund and instead promised a credit. When I went to use it, they told me the company changed hands and that they did not recognize old credits. The fact that they gave no notice of this and the fact that they still operate under the same name does not seem to make a difference to them. The best I can say about them is that they are dishonest and use any excuse not to honor their commitments. My advice, stay away from them. There are more reliable companies out there who offer better deals. I encourage everyone with a similar type of complaint to file it with the Ontario Better Business Bureau. The public I think needs to be aware of this type of activity.
Hi, I bought a deal on this site which turned into a scam coupon when I tried to use it. I contacted Dealathons.com and sent them the prove that it was a scam and that I would like my $125 back to my credit card. They got back to me but they never refund the money. I will never recommend this company to anyone. It does not deserve a start rating.
Horrible service... Very rude staff
Product still not received, order was placed on 1st Dec.'14. It was promised the product will reach in 10-12 days.
Have been calling them regularly but they are very rude and irresponsible.
The. Y are running a fraud, as they promised an assured gift i. E TV, then they refused the same. I was still ok that I least I will get the products ordered, but that has also not reached me... I am feeling cheated and would advice all never to use this site.
I ordered the Children's Learning Tablet for $18 and knew it wouldn't be the best quality but for a 3 year old it would be fine. First of all it states it takes 2-4 weeks for delivery, try 6-8 which means it missed Christmas! And NO ONE gets back to you at their useless help email.
Well when they got it - it wasn't even in a box (as the pic shows) and no screen and some cheap sticker (pretending to be a screen).
This company and product are an absolute joke and since no one wants to answer me in customer service I will write this review and be sure that everyone knows this is a crap company
Scam! Don't buy anything from dealathons! The business will not get paid and you will not get your product or service!
WARNING. SPREAD THE WORD? DEALATHONS DEALS HAS GONE BANKRUPT. They are still ADVERTISING and TAKING YOUR MONEY, but NOT giving you the deal. They STOLE $79.00 from me in September and finally directed me to *******@ncrowd.ca whom keep telling me DEALATHONS have gone BANKRUPT. PLEASE SPREAD the word, Twitter, what ever you have, so people stop getting ripped off. Thank you. Darlene Ross
Unbelievably poor customer service from Dealathon. Purchased Panasonic phones on June 6th - did not perform as anticipated. Returned the phones within three weeks and was told would get a refund immediately. Did not receive refund. Contacted Amazon still no refund until I finally sent another request with copies of the return postage receipt and USPS tracking information over 5 months later. This generated a response and a refund was issued on December 2nd, 2014. Incredible that a company selling on Amazon would make a customer go through such a process. Additionally, they refunded almost $20 less than the amount paid plus I had to pay $12.35 to get the phones back to them, so I am out of pocket $31.81. Stay away from this company. Do not buy from them. A horrendous experience.
Merchant not honoring voucher, tried to get refund. Dealathon taken over
By NCrowd. Not giving refund or credit. These guys are scam artists. Do not buy
From them.
Answer: I just made a purchase on this website a week ago and I wish I had read these reviews prior to this purchase. I have tried to contact customer service through email/phone, but no reply. I am not willing to put up with this nonsense as I do not have the time for this. If I do not hear back or do not receive my purchase, I will take my case to court.
Deals Club finds name brand, new and cool products factories have shipped to Canada and offers them at the factories landed cost. Check out our newest deals...