I bought a coupon for a health treatment. The provider was concerned about my medical history and advised she would not recommend me having the treatment and that i should contact Dealathon and ask for a refund. I tried repeatedly to contact them by phone- left many messages asking for contact, as well as several emails. Never have heard from them. I want my $39 refunded, and they are impossible to reach. Don't deal with them. Their Customer Service is non-existant- it is a complete sham.
I am looking for a refund for an order that was cancelled within 1 hour on August 8,2013, even after 2 months the refund has not been credited to my account. Trying to contact Dealathons since last week... but no response... the call center says that I should talk to the accounting department and the accounting department's number is always on voice mail and they do not return my calls nor respond to my e-mails... I did not expect that from a company like Dealathons... Frustrated
I purchased 2 vouchers for Cerritos Surf Colony and we were looking forward to our Mexican vacation. Unfortunately, we were contacted by the resort and they said they could not honour the vouchers because Dealathon was not paying them. I have attempted to contact Dealathon by phone, e-mail, etc for months. Calls are not returned. I did get an e-mail response once that indicated a refund would be provided. That was about 6 weeks ago and no refund has been made.
Another unhappy customer. Bought an Iphone5 car adaptor last summer. Was charged twice - their error which they admitted to. Still have not received refund, and also no response to latest email. Also, the adaptor does not work.
I ordered toothbrush refills back in March and I have yet to receive them. Customer service says it will not refund my money because once they "ship" an item no refund can be issued. On three separate occasions I have been told they will reship my order but I have yet to receive anything. Stay away!
The website is totally a scam. Purchased an item in Sept 2014. After 4 weeks, didn't receive the item. Contacted Dealathons. No reply at all. Good thing I made the payment through PayPal. Filed a claim with PayPal. PayPal sent 3 warnings to Dealathons and they never replied. Don't know why the company is still in business. They are cheaters.
I placed an order back in Aug/2014 and it's Nov. 2014 and still have not received it. Sent them an email in Oct. Got a reply saying the issue is resolved! Still haven't got my order? Sent another email 2 weeks later but no reply. This website is a SCAM! STAY AWAY...
Horrible business! I will never buy anything from them again. I made a purchase and their so-called voucher never appeared despite my credit card being charged. They didn't return numerous e-mails for months and when they finally did, they told me they would e-mail me a voucher (that never appeared) and that I could only use the value I paid for it! I requested a refund and have never heard from them again! Contact your local better business bureau and share on Facebook to prevent your friends from getting scammed!
Dave M who reviews the dealathons favourably was the only one positive review. Could this be because the president's initials are D. M. Coincidence?
Anyhow this organization ripped me off and I had to fight back through Visa. They have had lots of complaints.
Bob Bolduc
I am a friend of spa owner in Vancovuer. She runs a deal with Dealathons at least 6 months ago and never received the payment. Not even 1 penny. Everytime she calls, they will give her the same answer, I will send that off in express today! And guess what, the express never show up and so does the cheques.
She is nice enough to honor all the vouchers but never ever will do any business with this site again!
Think twice if you want to get anything from this site!
Purchased products from them July 1,2014... paid thru paypal, thank goodness, they are trying to get my money back... It's September 10,2014 have yet to receive product or get my refund... need I say more, except stay away from Dealathons.com. They are very difficult to get a response from as well. Telling me they shipped the product but couldn't come up with a tracking number. They won't be insulting my intelligence any longer...
I placed my order on Aug 15th and I still didn't receive the product. I have called and emailed Dealthons many, many times and asked them to let me know why the products didn't arrive, but they do not have a clue.
Their customer services is good for nothing.
Now I am waiting to hear from their manager if I can get my money back.
Unbelievable. So, if you reading this review, do not even think about ordering something from this website.
I order a product from this site a few months ago. It was for a luxury perfume. It turned out that it was a counterfeit. The fake perfume irritated my skin and caused red rash. I returned it and asked for a refund. The warehouse/shipping people were helpful and responsive. It is Dealathons who I've never heard from for 3 months since they received the returned good. I kept asking them to refund my money, and there is still nothing. This site is a big scam. I hope no one will have to go through the negative and stressful experience like me. Highly recommend to avoid doing any business transaction with them.
I ordered a pen vaporizor from these guys (Click N' Vap). It was first shipped to a different city, then 3 months later when it was finally sorted out I received my package. When I opened it, it was not a pen vaporizer, but a cheap $#*! butane lighter that I could have bought at a gas station for $10. I've sent 3 emails with no response after 3 weeks so far. I would say one star is generous for these guys. I'll stay away.
Merchant not honoring voucher, tried to get refund. Dealathon taken over
By NCrowd. Not giving refund or credit. These guys are scam artists. Do not buy
From them.
If I could give it a minus 10 I would. They have no customer service at all. I had a voucher for lazer treatment and the voucher was voided for no reason. I have paid 200 dollars and didn't get the services done. I have been calling and calling and the so called manager, David said he would take care of it and gave me hbis extension number. I have called 20 X and he is not at that number. There was a woman who said that David was away in meetings most of the time. This whole voucher thing was from over a year ago and still no refund, no credit for their site, ZILCH. Buyers beware!
I should have read this site before I placed an order. Beware, NEVER DEAL with this company as you will likely never receive the product, never reach customer service, and never receive your refund. I guess this is one way of making money...
Seriously, stay away from them! As soon as I receive my refund, I'll unsubscribe from their site.
Terrible - Half of my purchases didn't even go through because they misinformed the public of what the companies wanted to offer. I am STILL (4 months later) waiting for my reimbursement of $300. I will never fall for this Dealathons trap again.
Purchased item on Nov 19th. Never received it. Sent several emails - only 1 was returned saying that they were looking into it. Contacted them in January - told me that it had been shipped in December - NOPE. Contacted them again and they said they would reorder it and I would have it in 5 business days - NOPE. Now I'm calling Visa. Lousy company.
I'm supposed to receive an order back in... and it has been months now and no one even contacted me. But the truth is i already forgot about the order. When i called them, they said that they will contact the vendor which they did. The vendor contacted me after weeks. But after again days, the vendor could not ship anymore the product and they said that they will just notify dealathon to refund me the money.
Then dealathon send me an email or two and they said they will refund the money but they neglect to mention the 'shipping fee' i paid. I send them couple of emails but no respond and i still dont have the money. The email was sent to me on aug 23 for the credit memo, and its now oct, 2013 and i dont have the money still.
Answer: I just made a purchase on this website a week ago and I wish I had read these reviews prior to this purchase. I have tried to contact customer service through email/phone, but no reply. I am not willing to put up with this nonsense as I do not have the time for this. If I do not hear back or do not receive my purchase, I will take my case to court.
DealsClub has a rating of 1.2 stars from 131 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DealsClub most frequently mention customer service, credit card and several times. DealsClub ranks 681st among Discount Shopping sites.
Hi I am the owner of Dealathons. Please provide more information as this is absolutely not true.
David
647 299 7066