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DealsClub

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Canada
1 review
1 helpful vote
Follow vickie b.
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I bought a coupon for a health treatment. The provider was concerned about my medical history and advised she would not recommend me having the treatment and that i should contact Dealathon and ask for a refund. I tried repeatedly to contact them by phone- left many messages asking for contact, as well as several emails. Never have heard from them. I want my $39 refunded, and they are impossible to reach. Don't deal with them. Their Customer Service is non-existant- it is a complete sham.

Date of experience: June 14, 2014
Canada
1 review
1 helpful vote
Follow Rajvinder K.
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I am looking for a refund for an order that was cancelled within 1 hour on August 8,2013, even after 2 months the refund has not been credited to my account. Trying to contact Dealathons since last week... but no response... the call center says that I should talk to the accounting department and the accounting department's number is always on voice mail and they do not return my calls nor respond to my e-mails... I did not expect that from a company like Dealathons... Frustrated

Date of experience: October 17, 2013
Canada
1 review
0 helpful votes
Follow Dee K.
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I purchased 2 vouchers for Cerritos Surf Colony and we were looking forward to our Mexican vacation. Unfortunately, we were contacted by the resort and they said they could not honour the vouchers because Dealathon was not paying them. I have attempted to contact Dealathon by phone, e-mail, etc for months. Calls are not returned. I did get an e-mail response once that indicated a refund would be provided. That was about 6 weeks ago and no refund has been made.

Date of experience: November 2, 2012
Canada
1 review
1 helpful vote
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Another unhappy customer
February 6, 2014

Another unhappy customer. Bought an Iphone5 car adaptor last summer. Was charged twice - their error which they admitted to. Still have not received refund, and also no response to latest email. Also, the adaptor does not work.

Date of experience: February 5, 2014
Canada
1 review
3 helpful votes
Follow Ash L.
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I ordered toothbrush refills back in March and I have yet to receive them. Customer service says it will not refund my money because once they "ship" an item no refund can be issued. On three separate occasions I have been told they will reship my order but I have yet to receive anything. Stay away!

Date of experience: July 25, 2014
Spain
1 review
4 helpful votes
Follow Gary L.
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The website is totally a scam. Purchased an item in Sept 2014. After 4 weeks, didn't receive the item. Contacted Dealathons. No reply at all. Good thing I made the payment through PayPal. Filed a claim with PayPal. PayPal sent 3 warnings to Dealathons and they never replied. Don't know why the company is still in business. They are cheaters.

Date of experience: November 20, 2014
Canada
2 reviews
8 helpful votes
Follow Jenny Y.
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I placed an order back in Aug/2014 and it's Nov. 2014 and still have not received it. Sent them an email in Oct. Got a reply saying the issue is resolved! Still haven't got my order? Sent another email 2 weeks later but no reply. This website is a SCAM! STAY AWAY...

Date of experience: November 15, 2014
Canada
3 reviews
7 helpful votes
Follow Summer S.
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Horrible business!
April 26, 2013

Horrible business! I will never buy anything from them again. I made a purchase and their so-called voucher never appeared despite my credit card being charged. They didn't return numerous e-mails for months and when they finally did, they told me they would e-mail me a voucher (that never appeared) and that I could only use the value I paid for it! I requested a refund and have never heard from them again! Contact your local better business bureau and share on Facebook to prevent your friends from getting scammed!

Date of experience: April 26, 2013
Canada
1 review
4 helpful votes
Follow Bob B.
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Dave M who reviews the dealathons favourably was the only one positive review. Could this be because the president's initials are D. M. Coincidence?
Anyhow this organization ripped me off and I had to fight back through Visa. They have had lots of complaints.
Bob Bolduc

Date of experience: July 27, 2014
Canada
2 reviews
3 helpful votes
Follow Joe N.
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I am a friend of spa owner in Vancovuer. She runs a deal with Dealathons at least 6 months ago and never received the payment. Not even 1 penny. Everytime she calls, they will give her the same answer, I will send that off in express today! And guess what, the express never show up and so does the cheques.
She is nice enough to honor all the vouchers but never ever will do any business with this site again!
Think twice if you want to get anything from this site!

Date of experience: March 7, 2012
David M. DealsClub Rep
over a year old

Hi I am the owner of Dealathons. Please provide more information as this is absolutely not true.

David
647 299 7066

Canada
2 reviews
8 helpful votes
Follow Rita A.
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Purchased products from them July 1,2014... paid thru paypal, thank goodness, they are trying to get my money back... It's September 10,2014 have yet to receive product or get my refund... need I say more, except stay away from Dealathons.com. They are very difficult to get a response from as well. Telling me they shipped the product but couldn't come up with a tracking number. They won't be insulting my intelligence any longer...

Date of experience: September 10, 2014
Sweden
1 review
0 helpful votes
Follow Gordana K.
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I placed my order on Aug 15th and I still didn't receive the product. I have called and emailed Dealthons many, many times and asked them to let me know why the products didn't arrive, but they do not have a clue.
Their customer services is good for nothing.
Now I am waiting to hear from their manager if I can get my money back.
Unbelievable. So, if you reading this review, do not even think about ordering something from this website.

Date of experience: October 17, 2013
Canada
1 review
0 helpful votes
Follow Ti N.
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I order a product from this site a few months ago. It was for a luxury perfume. It turned out that it was a counterfeit. The fake perfume irritated my skin and caused red rash. I returned it and asked for a refund. The warehouse/shipping people were helpful and responsive. It is Dealathons who I've never heard from for 3 months since they received the returned good. I kept asking them to refund my money, and there is still nothing. This site is a big scam. I hope no one will have to go through the negative and stressful experience like me. Highly recommend to avoid doing any business transaction with them.

Date of experience: October 12, 2013
Canada
1 review
3 helpful votes
Follow Rob B.
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I ordered a pen vaporizor from these guys (Click N' Vap). It was first shipped to a different city, then 3 months later when it was finally sorted out I received my package. When I opened it, it was not a pen vaporizer, but a cheap $#*! butane lighter that I could have bought at a gas station for $10. I've sent 3 emails with no response after 3 weeks so far. I would say one star is generous for these guys. I'll stay away.

Date of experience: July 8, 2014
Canada
3 reviews
11 helpful votes
Follow Shemina J.
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Merchant not honoring voucher, tried to get refund. Dealathon taken over
By NCrowd. Not giving refund or credit. These guys are scam artists. Do not buy
From them.

Date of experience: November 26, 2014
Canada
1 review
0 helpful votes
Follow amanda n.
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If I could give it a minus 10 I would. They have no customer service at all. I had a voucher for lazer treatment and the voucher was voided for no reason. I have paid 200 dollars and didn't get the services done. I have been calling and calling and the so called manager, David said he would take care of it and gave me hbis extension number. I have called 20 X and he is not at that number. There was a woman who said that David was away in meetings most of the time. This whole voucher thing was from over a year ago and still no refund, no credit for their site, ZILCH. Buyers beware!

Date of experience: December 18, 2012
Canada
1 review
1 helpful vote
Follow Misa M.
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I should have read this site before I placed an order. Beware, NEVER DEAL with this company as you will likely never receive the product, never reach customer service, and never receive your refund. I guess this is one way of making money...
Seriously, stay away from them! As soon as I receive my refund, I'll unsubscribe from their site.

Date of experience: October 30, 2013
Canada
1 review
1 helpful vote
Follow E H.
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Terrible
January 17, 2013

Terrible - Half of my purchases didn't even go through because they misinformed the public of what the companies wanted to offer. I am STILL (4 months later) waiting for my reimbursement of $300. I will never fall for this Dealathons trap again.

Date of experience: January 17, 2013
Canada
1 review
1 helpful vote
Follow A T.
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Purchased item on Nov 19th. Never received it. Sent several emails - only 1 was returned saying that they were looking into it. Contacted them in January - told me that it had been shipped in December - NOPE. Contacted them again and they said they would reorder it and I would have it in 5 business days - NOPE. Now I'm calling Visa. Lousy company.

Date of experience: February 1, 2014
Canada
4 reviews
17 helpful votes
Follow tes m.
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I'm supposed to receive an order back in... and it has been months now and no one even contacted me. But the truth is i already forgot about the order. When i called them, they said that they will contact the vendor which they did. The vendor contacted me after weeks. But after again days, the vendor could not ship anymore the product and they said that they will just notify dealathon to refund me the money.
Then dealathon send me an email or two and they said they will refund the money but they neglect to mention the 'shipping fee' i paid. I send them couple of emails but no respond and i still dont have the money. The email was sent to me on aug 23 for the credit memo, and its now oct, 2013 and i dont have the money still.

Date of experience: October 7, 2013

Overview

DealsClub has a rating of 1.2 stars from 131 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DealsClub most frequently mention customer service, credit card and several times. DealsClub ranks 681st among Discount Shopping sites.

service
12
value
12
shipping
11
returns
11
quality
11