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DealsClub

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Canada
2 reviews
2 helpful votes
Follow Lisa H.
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DEALATHONS IS NOTHING BUT A SCAM TO GET YOUR MONEY, and provide nothing but $#*!ty service! I would never give them another cent, and would highly avoid the company and the companies that are associated with them. The affiliated companies do not return your messages to book an appointment with your purchase. They close their doors when they work, as they work their own hours and do not the normal business hours. And when you contact Dealathons to complain, sure at first they seem helpful and state that they will refund your money, but of course they do not! You try to contact Dealathons customer service members, and of course they do not get back to you. Now-a-days with all the scam artists and cons, you can be sure to add Dealthons company to your list! I have contacted and advised that I would be doing this, and of course they do not care. I have tried to contact them on endless occasions, and 4 months later the situation has not been rectified nor will be. It is so sad that it has to come to this, and feel like I have been so patient, but I share this everyone as I do not want anyone else to have this same headache as I have gone through.

I will be sure to advise all of my family, friends and affiliations to save their pennies and go elsewhere. Nobody wants a scam, and it is unfortunate that I have been apart of that, and even more unfortunate that this well known company does not stand behind their companies, their products and services... And especially their word!

Please share with all your friends and family, as I do not wish the headache upon anyone else. Save your money and Please pass this on!

http://www.sitejabber.com/reviews/www.dealathons.com

(Apparently and unfortunately I am not the only one... So sad!)

Date of experience: January 12, 2014
Canada
1 review
0 helpful votes
Follow mike d.
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TOTAL RIP OFF
October 15, 2013

TOTAL RIP OFF. MERCHANTS DO NOT USE THIS SITE. THEY DO NOT PAY YOU! I HAD TO SUE BOTH TEH COMPANY AND THE WEASEL CEO David Magazzinich.

Date of experience: October 15, 2013
Canada
1 review
0 helpful votes
Follow Mike W.
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We are a vendor who worked with Dealathons. They still owe us money. DO NOT work with this company.

Date of experience: April 18, 2013
Canada
1 review
0 helpful votes
Follow Patti P.
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If it was up to me, I would never use this site again but unfortunately they refuse to give refunds for bad service and have kept about $300 dollars of my money and have given me "credits" instead so I must deal with them in the future. I had bought laser hair removal vouchers for a spa that gave me horrible service and NEVER called me back after many calls and refused to let me go to other locations instead. Frustrated I knew it would be impossible to get my sessions done with the spa in any kind of reasonable time frame so I tried to contact Dealathons. I sent a very lengthy email detailing every issue so they could understand where I was coming from. After a week with no response I sent a second email. No response again. After calling several times with no answer I finally left a voicemail with all my information and guess what? NO RESPONSE. Once I finally reached someone by phone I told them how unhappy I was with the service I received and told him to please read my email (which I put alot of thought and effort into) so he could see what happened. He told me "Oh I don't have access to your email right now so just tell me" so I had to go through the story all over again. He told me he would give me a refund in credits for the site and a little extra for the trouble. Considering how much money I had spent on the vouchers I was NOT happy with this. I asked why Dealathons didn't just give me my money back and then go straight to the Spa company to get the money back from them as they are the ones with the terrible service. Why are customers the ones that have to pay for the bad service of a company that Dealathons promotes? The customer rep said "If we gave a refund to every customer that complained we'd be out of business" He told me that he would report to his manager that I had never received a reply from their customer service after attempting to contact them several times and that someone would give me a call back to discuss and would "probably give me some extra credits for my trouble" Big Surprise, I have never heard a single peep back from the Dealathons since that call. DO NOT BOTHER WITH THIS COMPANY. Their customer service is terrible and the companies they promote on their site are garbage.

Date of experience: August 22, 2012
Canada
1 review
5 helpful votes
Follow PAULINA T.
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WORST SERVICE EVER
November 4, 2014

WORST SERVICE EVER. DON'T ANSWER EMAILS OR PHONE CALLS.
NO ITEM STILL WAITING. COMPLETE SCAM.
I WILL GET A REFUND.

Date of experience: November 4, 2014

Overview

DealsClub has a rating of 1.2 stars from 131 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DealsClub most frequently mention customer service, credit card and several times. DealsClub ranks 681st among Discount Shopping sites.

service
12
value
12
shipping
11
returns
11
quality
11