Joy Buy

We ordered from Joybuy through Walmart. Package was basically destroyed when received and the product had some kind of corrosion. Unacceptable to say the least. Have made contact with Walmart and also tried contacting shipper (FedEx) Nothing!?!? Will never order another thing from Joybuy again if not resolved and this just another reason not to use FedEx.

3 days before Christmas they told me they didn't even have the product I ordered. The heldon the mind money for weeks. Finally I had to write them and ask the reason that it didn't ship yet and make sure it was going to be here by Christmas because I had to order it somewhere else if not. They truthfully kicked me around for days. 4 days. Before finally telling me only 2 days before Christmas that their company is actually worthless and you cannot trust them... seriously, do not buy from these people.

I will never purchase anything from this company ever again. I order something for my turtle and the item was late and broken when I received it. Walmart website was not allowing me to put in a request to return. I called multiple time and Joy Buy finally emailed me. They stated that it was over the time frame and can only give me a 30% refund for a item I no longer need because I purchased another due to the item being late and I received it broken. The item was only 11.00 and I received 3.00 and some change back. Awful.

I ordered an electric pet bowl to use in this cold weather for my outside cats. Was supposed to be delivered on Friday, no bowl, just a package with a round ping pong ball sized squishy plastic thing. Nothing else in the package and I have no ideal what this is supposed to be. Walmart is also getting scammed. Never buy from China but they don't disclose their location.

I bought 2 door mats, waited said shipping took forever to change only to say delivered, but no items arrived, company sends form letters for responded, so guess I say I got screwed for 29.99.
Oh said it was delivered my postal and in my mailbox. Realky two rugs for my floor could fit in a mail box. Look at all feedback before buying like I should of. Beware

I received my item broken. When I contacted the company they wanted pictures but gave me no way to send pictures. I had no idea I was ordering from Hong Kong since I ordered through Walmart. Won't happen again. I just want my money back

I ordered 2 green home automatic vacuum sealers. The seller sent me 2 plastic sealer bags, not the 2 vacuum sealer machines as advertised. I will not order anything from (JOYBUY) again. Even after giving them the order numbers and sending them photos of the packages the sent me, they still tried to say that what i got was what i ordered. What a SCAM. I had to call Walmart to get a refund.

Ordered 2 cute backdrops for office decoration and received them quite quickly. Unfortunately I received the wrong print though the colors and quality of the vinyl were very nice. Joybuy Customer Service was easy to work with and quickly got me a refund. I've already submitted my reorder and they let me keep the prints I received in error so I will pass them on to someone else to brighten their space during the holidays. First time ordering from them but won't hesitate to order other items in the future.

I ordered a blouse as a Christmas present. It came it as an extra large, which is what I ordered, but was most likely an extra large for a child. They would not return it because it was out of their 30 day window. Their sizes are obviously not American sizes. I have been ripped off and from what I have read on these reviews, so have many many other people. Its a shame that Walmart is involved with this company.

I ordered a blouse that looked nothing like the ad. It was terribly made. As if a child made it in an arts and crafts class. I also believe Joybuy goes by several different names. The raggedy shirt didn't even have a tag.

I ordered something back on the 8th of dec for my daughters Christmas present and was told it would be here by the 20th contacted them on the 20th and they promised me it would be here by the 23rd now they're saying it'll be here by the 27th never have I dealt with such an unprofessional company and do not recommend them to no one

I ordered the package around the beginning of February it was supposed to be here on the 16th. When the 16th arrived it was delayed until the 22nd, it arrived in the USPS facility where I live on the 21st and on the 22nd it was sent to back to another USPS facility and now it says delayed check back for updates. I have no clue why it's taking so long to receive one package, and I have a feeling that I am NOT going to receive the package I ordered. I spent a lot of money on this product and I was really excited to receive it. I will no longer be ordering from Walmart. Lesson learned. It's on them 100% for allowing them to do so much damage to their online services, they have messed up MANY packages. One review on their website said they messed up NINE packages, one may be a mistake but there is no way nine packages could possibly be a mistake.

Ordered 4 cylinder motor, but received plastic toy instead. This is junk

I ordered a cell phone two weeks ago, The listing said shipping will be conducted with 7 days, it's been two weeks now and no news. Contacted seller 6 times, no response. Sent email to JD.Com customer service 4 times, no response, 5th time they said please contact seller when I already told them that he's not responding to me at all. After that no feedback since. I am not sure if my item will ever ship (maybe a dodgy seller) but atleast jd.com should have done something about it. Never again.

Edit: Finally my phone has shipped, however I never received any useful correspondence from seller or JD.

I bought a log splitter on walmart.com from them for $460 then 2 weeks later they Canceled my order and then raised the price to $740 Keep in mind this is a logs splitter that you can buy from Another vendor in bulk for $220 a piece so Before they fulfilled the orders they just canceled them This is a very dishonorable company. I complained to walmart.com and they said they would Love to help me with a price match but because of their price match policy that Walmart wrote 4 Walmart by Walmart they could not I've told them that would be like me writing a policy not to stop at red lights and they stop responding They don't like to be called out on their b.s

I order an anti anxiety vest from Walmart.com that was from joybuy I canceled the item and they refused to honor the cancelation and are forcing me to take an item I do not wish to have. I have told them that for 5 days the USPS has had a label but are still waiting for the item they still refuse to cancel the item. They know that it has not bene shipped and they lie and say it has. Is this company so desperate that they have to rip off a customer of $19.06 that's junk they are not losing hundreds by canceling this order it is less than $20 and they refuse to cancel it and I don't care for liars or thieves of which this company is both!

Bought a figurine off Walmart.com from the hit games and movie Sonic the Hedgehog for my daughter and it showed up in a reasonable time. But the head was backwards the legs were backwards and because of this the female figurine appeared to have an extended penis. That was the tail. Very inappropriate.

They are a scam! They send cheap items that their customers didn't order to make up for the actual items they paid for! Better than that they even chose to not send the items to their customers that paid for the items! ONLY BUY AMERICAN! STAY AWAY FROM THIS FAKE A$$ COMPANY! I HOPE YOUR COMPANY LOSES MORE MONEY FROM THESE REVEIWS THAN WHAT YOU HAVE STOLEN FROM HARD WORKING PEOPLE! SHAME ON YOU CRIMINALS! #BUYAMERICAN!

Purchased 1 item
It arrived late and did not function at all
They wanted pictures and videos just to return it but the video and pictures had to be a certain way and length. TOO MANY HOOPS TO JUMP THROUGH FOR 1 PRODUCT THAT THEY SENT EVEN THOUGH IT WAS BROKEN.

Run run run... They posted a table for a certain amount i bought the table when they realized that they didn't want to sell it for that much they lied about shipping it... USPS said they never received the item they lied about it being lost in transit because obviously if USPS never received the item it can't get lost they refused to give me the item due to their own mistake and then they laughed and sent repeated emails about a refund I never requested because they didn't want to give me an item that I paid for that they made an error on they are fraudulent scammers run run

I was ordering from Walmart, without knowing that Joybuy is the actual company that the items were from. It's been about 1 month, several inquiries. Still have not seen anything, they always say 3-5 more days, but always come up with more excuses. I will never buy from them ever again.

Shipping took forever but you find Chinese electronics, books and other things on JD.com that you don't get in the US or Europe otherwise. Also the prices are good but obviously are often offset by expensive or slow shipping. JD's the real deal.

This company is awful. The items posted on Walmart.com are not the same items/size that you actually receive. Deceptive and do not issue refunds