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jacka40

Jack A.

1
Level 1 Contributor

Contributor Level

Total Points
246

3 Reviews by Jack

15.2K Views
2/11/20
Verified site experience

Great pricing... EZ account setup... you guys even got it right at checkout, which was also quick and EZ.

12/3/14

Unbelievably poor customer service from Dealathon. Purchased Panasonic phones on June 6th - did not perform as anticipated. Returned the phones within three weeks and was told would get a refund immediately. Did not receive refund. Contacted Amazon still no refund until I finally sent another request with copies of the return postage receipt and USPS tracking information over 5 months later. This generated a response and a refund was issued on December 2nd, 2014. Incredible that a company selling on Amazon would make a customer go through such a process. Additionally, they refunded almost $20 less than the amount paid plus I had to pay $12.35 to get the phones back to them, so I am out of pocket $31.81. Stay away from this company. Do not buy from them. A horrendous experience.

Tip for consumers:
Just stay away from these creeps

Service
Value
Shipping
Returns
Quality
12/3/14

Unbelievably poor customer service from Dealathon. Purchased Panasonic phones on June 6th - did not perform as anticipated. Returned the phones within three weeks and was told would get a refund immediately. Did not receive refund. Contacted Amazon still no refund until I finally sent another request with copies of the return postage receipt and USPS tracking information over 5 months later. This generated a response and a refund was issued on December 2nd, 2014. Incredible that a company selling on Amazon would make a customer go through such a process. Additionally, they refunded almost $20 less than the amount paid plus I had to pay $12.35 to get the phones back to them, so I am out of pocket $31.81. Stay away from this company. Do not buy from them. A horrendous experience.

Tip for consumers:
These creeps sell on Amazon - beware and stay away from them. Shame on Amazon.

Service
Value
Shipping
Returns
Quality

Jack Has Earned 6 Votes

Jack A.'s review of Dealathon earned 2 Very Helpful votes

Jack A.'s review of DealsClub earned 4 Very Helpful votes

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