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nCrowd
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nCrowd

ncrowd.com
Canada
1 review
1 helpful vote
Follow Ryan P.
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DO NOT ORDER FROM THIS SITE! Shipping times are unacceptable (2 months+) but beyond that their products are complete junk! I ordered 4 items back in early December hoping to give as Christmas gifts, a VHS/DVD conversion kit which came broken, a kids backpack which was ok but lower quality than it appeared on the site, and an infinity scarf which was so pathetic it looked like it has been hand knitted by somebody's novice grandma, and the fourth which I am still waiting for. I've complained to their customer service and their response was to delete from their site! How they have an A+ rating from the BBB is astonishing but do yourself a favour and don't go near these scam artists!

Date of experience: February 14, 2015
California
1 review
0 helpful votes
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Great Customer Service
June 4, 2015

I wrote customer service to help with a minor question that I had regarding a product price and they responded and handled the problem within 24 hours.
Thank You!

Date of experience: June 4, 2015
California
1 review
16 helpful votes
Follow David S.
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I purchased a "deal" with plum district (Ncrowd) for $45 for $500 worth of classic comics. I should have known the deal was too good to be true. Sure enough I received my purchase and $45 dollars worth of comic books amounted to 5 comic books, 2 of them which looked to be taken out of the trash. One of the comics had the the top of every page to be water damaged or yellowed from the sun, the other one was totally folded and bent and looked like it came off the floor after being trampled. When I emailed Ncrowd, I was offered 10% off my next purchase, HUH? I emailed them back asked for a refund and was told no refunds would be given. The deal terms state "No returns unless item is defective". Maybe its me but I think the condition of the comics is certainly defective. I've since filed a complaint with the Better Business Bureau. I realize its only $45 but its the principle of the thing. I feel I was misled first by the deal itself and then to receive the comics in the condition they were is an absolute joke. My only hope is to give other consumers some insight on how horrible this company is and how horrible their customer service is. Hopefully this company goes out of business soon which would serve them right for the way they treat their consumers.

Date of experience: July 24, 2015
Carl S. nCrowd Rep
over a year old

Hi David, My name is Carl and I'm a manager with nCrowd. I'm so sorry for any trouble you've experienced. Please email me at carl@ncrowd.com with as many details as you can provide so I may look into the matter further and I would be happy to assist. Thank you!

California
1 review
15 helpful votes
Follow M J.
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Well, over the last two years I've bought about 6 vouchers. Most of them worked out okay, but there were some where the quality of the product was TERRIBLE. They had slap watches, that never arrived, then there were the cable clip organizers that didn't stick to a surface for more than about 1 day. Now I have a voucher that expired, but according to California law, the company will not honor the original price paid.

The reason: "We acquired the Tippr brand in 2013. Unfortunately, the entity as it previously existed is no longer in business and we do not have funds available to credit you for your purchase.": Now this is not a BIG voucher, but it cost $15. Due to many complicated reasons, I did not use it in time. Other companies have honored the voucher purchased value as required by law. To make me feel better, they gave me $5 credit rather than the $15. Obviously if they can give $5 credit, they have funds. Ridiculous!

I plan on reporting to consumer better business bureau and if I can find the California equivalent site for breaking the law.

Tippr has NO customer service. They have no phone number to call, no one to resolve issues, you just get impersonal emails to answer any inquiries you have. DON'T use them, there's lots of other reputable sites to use instead: Groupon, LivingSocial, DO NOT BUY from these guys.

Date of experience: September 28, 2014
Canada
1 review
5 helpful votes
Follow Kathleen D.
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This so called credit card processor almost put our company out of business. They failed to put through over $60 thousand dollars of our approved customer receipts. BEWARE!

Date of experience: October 16, 2015
California
2 reviews
14 helpful votes
Follow Callie Z.
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Like everyone here, they will not honor my credit. They basically said too bad.

They think they can get away with their dirty business but they will not. THEY ARE GOING DOWN. Everybody needs to files a complaint with the FEDERAL TRADE COMMISSION. This is how we can bring them down.

Date of experience: October 22, 2015
Washington
1 review
6 helpful votes
Follow Kathleen S.
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This is absolutely the worst company I have ever dealt with - not only did I lose my $50 but never got the product. They had put an incorrect address on the package so the post office returned it to them. Now they tell me they never got the package and that I have received it which I didn't! DO NOT ORDER FROM THIS COMPANY! WARNING!

Date of experience: September 23, 2014
GB
1 review
8 helpful votes
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I will be reporting Ncrowd to the UK Police tomorrow, along with the FBI in the US and RCMP in Canada, for trading whilst insolvent, ripping off both customers and vendors, thieving bunch of Whores that they are! And the rogues that work for them that have known what has been going on for months now!

Date of experience: September 8, 2015
Georgia
2 reviews
4 helpful votes
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Horrible Business
February 10, 2016

They won't honor any of the store credit that I had through their website. I wish I could give them 0 stars.

Date of experience: February 10, 2016
California
1 review
12 helpful votes
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We are merchant with ncrowd as well, we haven't got paid since January over 60K, do you have any further information? Please let me know if any of you take a legal action. Thank you!

Date of experience: August 20, 2015
Washington
67 reviews
1003 helpful votes
Follow Melinda L.
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Groupon and Living Social BOTH will refund and guarantee that your experience is a good one. Ncrowd doesn't. That is unacceptable to me... So resist the urge to buy from them...

Date of experience: April 30, 2014
California
1 review
7 helpful votes
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CHEAP QUALITY
July 24, 2015

CHEAP QUALITY. I purchased a 2 carat diamond bracelet for $199 that was valued by ncrowd at $900. I took it to a jeweler for an appraisal and the diamonds were of such poor quality he appraised it at LESS THAN $20. It was only worth the silver and the Jeweler said it was nothing but costume jewelry. I contacted Ncrowd for a refund and they refused because they said there was nothing wrong with the merchandise. I responded that what was wrong with it was that is was not worth $900 that they advertised. False advertising is illegal. They refused to send me a return label. DO NOT BUY FROM THEM! They need to be put out of business. Most of the merchandise is shipped from China of no quality and no returns. Save yourself the expense and headache. DO NOT BUY FROM THEM!

Date of experience: July 24, 2015
GB
1 review
4 helpful votes
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I purchased what they claim to be a stylish zip hoodie it looked quite nice in the picture - what they fail to tell you is - its not the same as the picture, its cheap nasty material and made in china, although you email ncrowd.co.UK so have to return the item to USA paying for the return! STAY AWAY FROM USING THIS COMPANY IF IT IS CLOTHES YOU ARE BUYING

Date of experience: January 8, 2015
Hawaii
1 review
0 helpful votes
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Great Customer Service!
July 8, 2015

NCrowd really takes care of their customers. I had an issue with not receiving a purchase and they took care of it immediately and solved my problem. Thank you nCrowd. I am a HAPPY customer!

Date of experience: July 8, 2015
Canada
2 reviews
4 helpful votes
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FRAUD FRAUD FRAUD
November 2, 2015

Bought some coupons a few weeks ago, and the merchant has told us that they won't accept them as ncrowd has gone bankrupt. NCrowd website is completely down - some company "acquired" them, but won't give a refund - FRAUD FRAUD FRAUD

Date of experience: November 2, 2015
California
1 review
13 helpful votes
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THIS IS NOT GROUPON OR LIVING SOCIAL! These guys have TERRIBLE customer service, no telephone number, and email replies either never come, or take a week for each new email I send to them. I ordered something from them. They promised delivery in 2-4 weeks of the item. It has now been 6 weeks. I had to call my credit card company and file a merchant complaint. Fortuneately my card issued me a refund, and is handling it from here via the money flow and will take their money back from Tipprs bank if they do not send the item to me soon.

Date of experience: August 20, 2014
Canada
1 review
2 helpful votes
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From Team Buy and deal find. Now you have taken over. Have you read your reviews?
Penny Stangroom. *******@telus.net
I spent over $3500. 00 for a trip to Bahamas, when we got there, (paid our own flight) was told they went into backruptsy a while back. ˙ad to get our own accomadations and had also booked two day boat rental. The knew they were going into this and never told us. They said that we didnt use the trip in the 120 days so they were not accountable even though our trip was booked ahead for 330 days. Visa said it was past the time that they could do any thing. My lawyers said to take it to small claims court. What good will this do if they are not in business any morre.

Date of experience: October 5, 2015
Canada
2 reviews
4 helpful votes
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Dealfind/nCrowd have the best JUNK you can ever buy and once you buy there is no returns or refund. Customer service is non existent. Avoid this company abad save your self the frustration and money

Date of experience: November 21, 2014
New York
3 reviews
41 helpful votes
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Well, I bought the -3-days2-nights-airfare-credit-or-dinner-in-any-u-s-city offer on 9/1/14. I immediately went to the site to redeem, and make my reservation. They said, it would take about 7 days to hear from them. It was 10. Then the hotel they found for me was 151 miles away from where I was going. I sent them an unacceptable email. They, responded back in another week with options that would cost me $668 or $350 more. I sent them back another email & gave them the names of 8 places in the city I was going to, and they did not respond. Over a month later I requested that my money be refunded. No response from travel people. Ncrowd said that they only refund money within 7 days of purchase. Sorry. I should contact the vacation site and ask for the restaurant voucher and the grocery voucher. No, response. I contacted my credit card company to dispute charge, and they looked into it and said the company was only in certain cities, it could not do that, but did put thru a conference call with someone, at the company and we were instantly cut off. I then sent a note to ncrowd to do the right thing and return my money, or I was contacting the attorney general in NYS. She finally gave me a credit for the $$ To use at ncrowd. I think this was/is a scam, and I should have known better. I would not deal with them.

Date of experience: October 18, 2014
Florida
1 review
10 helpful votes
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Defective item
July 13, 2015

I had ordered 2 shuttle mp3 players. When they arrived I downloaded music to both of them. When I checked to see if the download worked only one of them was operating. I tried several times and exchanged sd cards to see if that was the problem but nothing on the one.
So i contacted your customer service and within 24 hrs they had answered me and gave me contact information for the company. I followed the instructions and took a picture of the item and sent it to the customer service for that company. After a week I heard nothing fro them so I wrote again and sent another picture of the item. 5 days later still no response. I wrote back to your company and was responded too by Danielle.
She immediately advised she was contacting the company. She then asked me to send a picture of the item again and I did. Within 24 hrs she notified me that the company was sending me a replacement item.

I wnat to take a moment and say how nice it was to have someone like Danielle handle my complaint so quickly and thoroughly. She was quick to respond to me on all e-mails and was pleasant. Its people like her that make your company a pleasure to do business with. She did her job 110% and made sure my complainant was resolved quickly. Its always nice to be able to let management know that they have employees like her that are dedicated and efficient. She is a asset to your company and I just wanted to let you know that, as you normally only hear about the bad things that happen and seldom the good ones.

Thank you again Danielle

Ed Campbell

Date of experience: July 12, 2015

Overview

nCrowd has a rating of 1.7 stars from 195 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with nCrowd most frequently mention customer service, credit card and tracking number. nCrowd ranks 251st among Daily Deals sites.

service
22
value
20
shipping
17
returns
20
quality
19