MyFlightSearchReviews 1,193

I booked a round flight from Toronto - Vancouver. Got an email saying it was booked but would take 24 hours to go through. I woke up next morning to an email saying the transaction was declined. I checked my bank account, 2,887$ dollars was withdrawn from my account without my knowledge or approval. I called my bank, they said the transaction number for the withdrawal was from "my flight search". So I called the contact number to my flight search. They kept saying that it was because of "currency exchange" which doesn't make sense my flight was 5.25$ and it was from all in Canada. They're is no currency exchange. And also told me the number they had was for around 2,000$ even to know I had the bank information right in front of me saying they took out 2,887 $. They told me to email them the receipt, booking number and transaction record an someone would get back to me. No one did. So I called them back few hours later. The guy on the phone told me it would take 5 business days to get my money back. 5 days to get back 3000$ that they literally stole my from account. So I called my bank and my bank filed an investigation against them. Not only that but I told them if I don't get my money in 5 days I'm talking to a lawyer and going to file legal action. 3000 dollars!
These ppl should be in jail. They're criminals.

I booked two tickets online and received an email confirmation. Later, without consulting me, they cancelled my tickets. When I called to inquire, they told me that prices had gone up and they were unable to contact me so they went ahead and cancelled They assured me that my credit card was not charged but when I checked my account, I discovered that the refund was $150.00 less than the amount I had paid. They lied about trying to contact me because I checked my phone records and there had been no call from them. These guys will rip you off. STAY AWAY!

DO NOT I REPEAT DO NOT USE THIS WEBSITE TO PURCHASE ANY FLIGHTS OR HOTEL FARES. THE SITE ISSUES AFFORDABLE PRICES YOU PURCHASE AND 30 MINS LATER YOU GET A PHONE CALL SAYING. THE TICKET PRICE YOU JUST TIRED TO PURCHASE IS NOT REAL AND THEIR ISNT NO AIRFARES FOR THAT PRICE. SO I ASKED THEM IF THEY WERE SCAMMERS AND THE LADY SAID NO BUT SHE WOULD HAPPILY CHARGE MY CARD FOR A MUCH HIGHER PRICES THAN WHAT I EXPECTED. I'M SO $#*!ING UPSET.

I was booking a WestJet ticket this morning and somehow was taken to the site (my flight search) instead of WestJet. Didn't notice this change because I managed to book a ticket. I was concerned when the transaction finished and I had not offered an email address for the ticket to be sent to me. Turns out these scammers manage to access WestJet information and an e-ticket was sent to my inbox. Also turns out it was the wrong date, and it was then I noticed that I was paying US dollars for a flight in Canada with a Canadian airline. I called (my flight search) immediately and was informed that I could indeed cancel the ticket, but I would be given no refund or ability to use the funds for another flight. This was within 10 minute of buying the ticket. I called WestJet, they cannot help because it was booked through another site. I called the (my flight search) again and asked to speak to a supervisor. He came on the line briefly and disconnected my call. I have since called my c. C company who are prepared to dispute these charges once the actual feel has been charged to my card. At this time the charges are only pending. No one makes this change unavailable immediately after the purchase! Except these clowns. Beware! And to top it off, their charge was almost double what I would have paid directly to WestJet had I booked on their website.

I purchased airline tickets based upon information on their website to later learn the information was not accurate. When I called, I was told what I was telling them was not true.
I sent their customer service person a copy of my itinerary & was told there was nothing they could do, I should have checked with the airline. I cannot use the tickets because I am traveling for a specific event and the tickets are non-refundable. The customer service Rep. Spoke poor English and became hostile because I had to ask him to repeat himself several times. Save yourself some grief and an expensive lesson. DO NOT DO BUSINESS WITH THIS COMPANY.

Booked a flight in March, 2019. Booked it online through what I thought was the airline carrier I normally use. Somehow it became MyFlightSearch. Welcome to the internet of bogus users! The flight is now booked. My itinerary changed and was no longer able to make the reservation. I called in twice. Both calls had very poor communication. A lot of crackling and hissing on the line. Definitely not in north America. The first call, a woman said she could transfer it to the requested date. However the cost of the transfer was 120% more than if I would book directly with the airline. Way to expensive, so I dropped the idea. I thought about it, and tried again today. The gentleman I spoke to today said he would have to check the airline policy. After being on hold for about 15 minutes, he came back and said it was all locked in and there was nothing he could do. In other words, I was out $560.
Do not use this company. They are scam artists. Take your money fast, and customer service is almost non existent.

We booked a flight for a funeral. Dates were correct then once we were sent an email, the dates had been changed. We called them to change it and they wanted to charge us an additional $850, which was more than my original flight! Their customer service is some of the worst we've ever encountered. We were placed on hold forever and told there were no supervisors available to call us. We were talking to the "senior rep". Absolute worst company every! We are now out $1600!

DO NOT USE THIS COMPANY! YOU WILL BE SORRY.

I SCHEDULED AND CANCELED A FLIGHT FOR MY SON WITHIN THE SAME HOUR. DUE TO HIS SCHEDULE CHANGING AT SCHOOL. I CALLED AND WAS TOLD, "FUNDS WOULD BE PUT BACK ON MY CARD WITHIN 48 HOURS." THREE DAYS LATER I CALLED AND WAS TOLD,"MY CARD WAS NEVER CHANGED, THAT IT WAS DECLINED." SO I CALLED MY CC, NOT ONLY WAS IT CHARGED BUT IT WAS PAID OUT. OVER 400.00. SO I STARTED PROVIDED MY CC COMPANY THE INFO NEEDED TO DISPUTE THIS AND HERE WE ARE A WEEK LATER AND I HAVE NOT RECEIVED MY REFUND. NONE OF THE OPERATORS SPEAK CLEAR ENGLISH AND SO THAT IS FRUSTRATING IN IT SELF. NOT SURE WHO IS RUNNING THIS COMPANY BUT THEY DEFINITELY DON'T HAVE THEIR CUSTOMERS BEST INTERESTS IN MIND AT ALL!

I just found out last Friday (June 14/19)that these people just cancelled my flights. I booked them in October 2018 and they apparently cancelled it in December without even letting me know that they cancelled our reservation. Every time I call them I get a different story and they claim that they sent the refund back to my Visa. I have contacted my bank and there is no refund and it has been 6 months now and I am out $3200. 00. I have to keep in touch with Visa as to the progress of this as this has just got me sick. I cannot believe that this company is still operating. BEWARE AS THEY ARE APPARENTLY IN DELHI INDIA.

Booked a flight for $160 and some change, and never got an email confirmation for the flight. I called in and they said my reservation was denied and wouldn't charge my card.

The next day I check my account and they tried to charge over $2000 dollars to my account and labeled it as the airline I tried to book for. It had their phone number attached to it so I know it was them. I haven't been able to get a hold of them ever since.
Don't book through them whatever you do!

I booked a flight for $462 to go to a convention. I called to ask them a question and to see when I would get my tickets. I had an email stating It was booked via unite. When I looked at the trip the next day the priced doubled. I wanted to book a 3ed ticket that is what prompted my call. They charged my credit card 1556. 02 and when I rebooked my flight they overcharged me again by $200 I called my CC co. And disputed charges. But now I have 2k in flights that I may or may not have? WTF

Credit card charged immediately. My MyFlightSearch account showed my booking was pending approval of credit card payment even one month later. Sent emails to customer support and received no reply... not even acknowledgement of receipt of my email. Then called 1-833-200-270... surprise! Line no longer in service. Then called *******343 six times during a period of 2 weeks, leaving my name and telephone number but, unfortunately, no callback received. Then I called the number *******555 to book another flight... immediate response, no music, ready to book a flight. Then I talked to the agent about my booking of 45 days ago for which I had not received e-tickets. He then emailed the e-tickets... sadly, I had already booked another form of travel because of this lack of customer service... they should say on their Website and booking emails to call Booking Services for Customer Service. There is no viable customer service.
Immediately following that call, I received an email asking to confirm my recent purchase from TravelAvion so they could charge $247 US to my credit card... what is going on?
I asked for a cancellation and reimbursement of my money... but this is not America. No chance of reimbursement. Will book directly with Air Carriers from now on.
MyFlightSearch is not recommended. Will you post this please.

I booked a ticket from this scammers I paid about 1226. 00. After I booked my ticket I wanted to read reviews, so people do do my mistake just buy your ticket from EXPEDIA IS THE BEST! So guy called himself Mike he promised to give refund and Monday morning I saw they charge my card twice 1874. 43 I said to myself I canceled what going on? I called like 10 times they promised to give refund I went through hell time they made my life impossible thief's. I canceled my debit card I called them every day if I would not put attention they would steal my $3000 and I didn't get any ticket. Please stay away. I don't want nobody go through hell time as I had to. SCAMMERS