Josh B.

I booked a round flight from Toronto - Vancouver. Got an email saying it was booked but would take 24 hours to go through. I woke up next morning to an email saying the transaction was declined. I checked my bank account, 2,887$ dollars was withdrawn from my account without my knowledge or approval. I called my bank, they said the transaction number for the withdrawal was from "my flight search". So I called the contact number to my flight search. They kept saying that it was because of "currency exchange" which doesn't make sense my flight was 5.25$ and it was from all in Canada. They're is no currency exchange. And also told me the number they had was for around 2,000$ even to know I had the bank information right in front of me saying they took out 2,887 $. They told me to email them the receipt, booking number and transaction record an someone would get back to me. No one did. So I called them back few hours later. The guy on the phone told me it would take 5 business days to get my money back. 5 days to get back 3000$ that they literally stole my from account. So I called my bank and my bank filed an investigation against them. Not only that but I told them if I don't get my money in 5 days I'm talking to a lawyer and going to file legal action. 3000 dollars!
These ppl should be in jail. They're criminals.