MyFlightSearchReviews 1,193

I made a googled search - WestJet to book flights and was taken to this site, I believed I was on the West Jet site.
It was only until I received an email asking for photos of my ID and then I realized I had not received my tickets and then panicked.
After several google searches I found all the negative reviews, I found numerous telephone numbers from a google search in order to try and make contact.
I did finally get through to a male with poor english, I was left on hold whilst they cancelled the booking, I only gave the booking ref no other details were taken from me to confirm who I was!
I'm hoping that the payment has not gone through I will be contacting my bank to ensure the payment is blocked.
>>>>>>>>>DO NOT UNDER ANY CIRCUMSTANCES BOOK ANYTHING THROUGH THIS COMPANY>>>>>>>>>>>>>>>>>

Just like others before me, I was scammed by this company impersonating United Airlines. It happened while I was standing in a security line at Newark International Airport. I knew I wasn't going to make my flight which was currently boarding and I scrambled to find out my options by googling United Airlines customer support. Instead of reaching the real United Airlines, I reached these bastards. I realized they were not the real United Airlines when a ticketing agent said the new ticket wasn't booked correctly and I shouldn't have been charged anything. After discovering who these bastards are from my credit card statement, I called them back demanding a refund. They said it would come within 5 business days. It never came. I opened a dispute case with my credit card company and also a complaint with the Better Business Bureau of Southern Nevada. They processed my refund only after being contacted by the BBB of Southern Nevada. I didn't stop there because they continue scamming people to this day. I recently opened a case with the FTC as well. I have one last trick up my sleeve that will perhaps stop them for good. Stay tuned...

I booked a flight through this company several weeks ago. Received a confirmation email. Today I found a flight cancellation notice in my junk mail. I did not cancel my flight, although the email said that it was cancelled per my request. When I called I was told that I would have to purchase another ticket for a substantially higher price. Needless to say, I booked my flight through a different company. Having read other reviews that are similar to mine, there's no doubt that this is a SCAM company.

My flight had a minor error with the name but when I tried to contact them to change it I got an answering machine. When I emailed them it took them 22 hours to respond. When apparently the change could only have been made within the first 24 hours. So long story short I lost 180$ with no refund, plus I had to rebook at 440$ because I was closer to the time of the flight by the time I had learned from the airline that no change could be made.
I never plan to book from Westjet or MyFlightSearch again. Although at least the Westjet agent was polite and their call centre is open 24/7.

I got thrown person to person everytime I call
I was told my flight and everything was good to go and I would receive an email I raced to work without checking for the email
Woke up this morning to look and once again I have nothing.( I had updated my phone and and confirmed it was all there email included)
I call and the man says give me an hour I will email you
I receive nothing
Now my flight is supposed to be on the 26 and it's going to be 200$ more than originally planned for.
I am left being told I have no flight
I am sick to my stomach to think a company can treat a customer like this.
There is no clear communication I really recommend that no one books a flight with this company unless you want to end up in tears with no flight
Not to mention working night shifts and having to be babysitting everyday being put on hold multiples times thinking a situation finally got resolved

I have called for two years for my refund. They refunded partial and still owe me $600. Said they will not refund it as I agreed to their terms. I asked several times if a service dog was allowed on this flight. I was told over and over, yes mam no problem mam. BS there was a problem and airline cancelled my booking!
They told me the $600 was a cancellation fee! For something who can was never booked! Or took place!
I'm all for joining a class action against this so called company!

Booked a flight online 3AM this morning. But had to call them back right away to cancel it because it's in US dollars and thought it's in Canadian dollars. Grabbed the deal as I thought it's cheap but at the end it says it's charged in US dollars. Twas an easy arrangement. It's cancelled right away. Very professional people on the phone. They emailed me the cancel confirmation right away. Then around 1 PM in the afternoon my bank called me that my VISA has been charged in 3 occasions from this site - $2000, $3000 and $4000. I can't believed it!. It's so fast. And huge amount of money they want to take right away. But, I'm so happy that my bank had to call me first before accepting this transactions. Obviously, my bank cancelled it. But I was very very disappointed with this site. They said it's safe but it's not. It's very scary.

My mom googled "United" to buy a one-way flight I told her to get that was $202. Somehow, she was directed to this site by google and not only bought a ticket that was more expensive than the one I texted her a screenshot of from united.com (it was $215 on their site!), she gave her DEBIT CARD to buy. She sent me a link to the ticket luckily 4 minutes after she bought and I IMMEDIATELY said -- i've never heard of this website, cancel it immediately. The appeal of United is that you could cancel within 24 hours if it didn't work. Luckily she called and cancelled and got written confirmation.

But the next day she saw an authorization for $4202. 00 on her CHECKING account. Jesus... this is why i usually do things for her. Please don't let it happen to you. Not a real travel site people. Go to Kayak or Google Flights or Skyscanner or Orbitz...

Booked with this company, This is a complete scam. They moved our dates ahead one day and when we noticed would not change them to the proper dates and accused us of having made the mistake! Wanted to charge more to change the date by one day than purchasing another flight with Westjet. No refund! On top of everything else they charged U. S funds on a Canadian airlines and a supposed Canadian site. DO NOT BOOK WITH THIS COMPANY!