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MyFlightSearch has a rating of 2.2 stars from 1,193 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyFlightSearch most frequently mention credit card, customer service and next day. MyFlightSearch ranks 220th among Travel Search Engine sites.
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The company promised me a full refund and give me a letter with confirmation reference number. I was told I would receive the refund in 14 days. I made numerous calls and they told me to look for it to show up on your account in 5 to 7 days still no refund. It has been almost 2 years and many calls still no refund. Do not use this site It is a scam. This company is a scam. Call the airline directly.
Here's an update: after over a year of back-and-forth with MyFlightSearch, finally launching legal action against them, I received a REFUND for my botched airline ticket! It would seem this is the only language they understand. SUE THEIR BUTTS!
How stupid do they think I am? After I filed a lawsuit against them - which is making its way through the courts - they had the audacity to phone me AGAIN and promise me that a refund check was in the mail. That was a month ago, and guess what: NO CHECK! This has been going on for a full year now, and I am NOT GOING AWAY!
So, here it is. I have filed my claim against the company Flight Search Inc. and its CEO Senthil Ramaraj. After 9 months of e-mails, phone calls and empty promises of a refund for an airline ticket I finally sent a registered letter to their las Vegas head office outlining next steps. I also contacted CBC marketplace to make them aware of this scam. I urge you to do the same!
Booked my flight a month in advance for them to cancel my flight 4 days before my trip. Then tried to up charge me $300+ more than the original ticket I paid. Also lied about how a supervisor would call me me back.
I bought an airline ticket on My Flight Search. WestJet cancelled my flight and notified me that they had rejected the confirmation as fraudulent as a stolen credit card had been used to pay them. When I phoned My Flight Search they just played stupid. They said they credited me back the ticket price to my credit card. I have seen nothing on my card. Reading their reviews, this seems to be a common practice. They should be shut down. I only rated them one star as there is nothing lower.
I have cancelled my flight on May 11,2023, and I was promised a full refund.
I called every other week, and they always say the same: "it will be done in a few days".
I waited and waited and never got it...
I have been waiting for waiting for 7 MONTHS
I booked a flight and never got confirmation. Finally I got ahold of someone who refunded my flight and said it would take 21/28 days to be refunded. Never came so I tried contacting them again. No reply and all the numbers I tried were unreachable.
BOOKED TICKETS FOR MY FAMILY LAST CHRISTMAS, ONE WAY FROM FLORIDA TO HOME. PAID FOR THEM. DAY BEFORE THE TICKETS WERE TO BE USED THEY SAID THEY WERE OVERBOOKED BUT NOT TO WORRY WOULD GET ME MORE TICKETS. I HAD TO PAY FOR BEFORE I RECEIVED A REFUND. GOT CONFIRMATION, SWEETEST GIRL GUARANTEED REFUND, FOLLOWED UP FOR MONTHS, CONTINUES TO GET YOUR REFUND SHOULD BE THERE IS 30 DAYS - WELL BEEN WAITING SINCE MAY FOR MY REFUND. SCAM ARTISTS - DON'T BOOK WITH THEM
I booked a flight through this company in April 2023 and purchased cancellation insurance. I was unable to take this flight and unable to make any gains on a refund, despite following all procedures and providing required documentation. When I call customer service I am transfered to an agent but the call drops. No one answers my numerous emails to customer service. I wonder if this company really exists? I feel like I have been scamed.
I am very disappointed with the lack of customer service I recieved. I bought refundable booking insurance for my trip that clearly states it covers sickness, accident or injury. When I contacted customer service by telephone the line drops, and when I sent a number of emails requesting answers to clearly stated questions, I receive a one line response, addressed to me as "Dear Passenger." Perhpas it is a robot that answers the questions --AI would do better.
The concluding email--a one line response
"Need to update you that your booking is non refundable"
My conclusing remark: I will never use myflightsearch.com. I recommend NOT wasting your $14.75 on the refundable booking insurance.
Oct. 1 2022 I booked a flight with Myflightsearch.com. 4 days before departure they cancelled my flight with no reason. I have been waiting for a refund for 13 months now, many emails and phone calls.
Always the same lies, " your refund is being processed.
CALL THR OWER NUMBER SHE IS FROM INDIA BUT LIVE IN USA HAR NAME IS NEHA GULATI...SHE HAS SCAMMED 1000 T DOLLER FROM USA HAR CALL PERSONAL PHONE NUMBER - *******592.HIS TEAM LEADER NUMBER *******343 HIS NAME IS IMRAN KHAN AND ANOTHER TEAM LEADER NUMBER *******532 HAR NAME IS SONIKA SINGH.and they also changing a company name but doing same fraud need more help regarding your refund. Kindly comment on this post i will share everting with you every agent name Team leader name.manager name owner name and phonr number and location
I had booked with flightsearch for 5 persons 8kg hand bag and 23kg baggage after the payment I get only 8 kg an 0 baggage on the ticket.
Be careful in dealing with this company
Even after contacting the better business bureau, I never received my refund. Will never book with them again, they should not be in business as they are not an ethical company! I had to select a '1' for a rating but it should be a '0'!
These people, myflightsearch, are scammers. I have been waiting for a refund since they canceled my booking 3 days before my flight was to leave. I ended up paying double. They sent an email and said it would be a 6-8 week wait, then every time I call, am told 8-10 days. Now I just called and was given a number for the billing department. The guy hung up on me when I asked for a timeline. It is my hard earned money they are stealing.
Bought my ticket to the Caribbean early in 2023. The told me my flight was canceled 3 days prior to my flight, which was a lie. I am supposed to get a refund in June 2023. As of current - October 2023, still no refund in spite of my assurance that I will get my refund. Big rip off company. Do not do business with this company. Beaware.
Purchase ticket on Spirit airlines somehow I got directed over to this site this place is a total scam
I accidentally hit this link when I typed "swa reservation help" as it was the first link to show up AND looked like SWA when purchasing tickets. As I had already looked for flights, I had knew the price of the tickets I wanted. When the representative told me a different price, I told him I wanted the "want to get away tickets" at a much lower price. He told me that
Those were no longer available; I then asked if I was speaking to Southwest Airlines and he said "yes - absolutely, you are paying for the tickets only". Well, i had a complicated request, so I went thru the process, it was an emergency trip which I indicated to him. He went on to say that I needed to look at the reservation to make sure it was correct before proceeding and in the email there was a question asking to confirm the price of the ticket. I did so and after all was said and done, the representative
told me there would be two charges on my account - I figured i was purchasing two one-way tickets and one round-trip ticket... and that is why. Well, NO I had one charge for $610.00 for my flight search and then a separate charge for the amount I had originally expected. The thing is, I asked several times why the tickets were no longer available and he explained that "sometimes OUR website is slow to update" A glitch etc. and that as my flight was in two days I was at risk of not getting the tickets ETC. When I saw the $610.00 charge (as soon as i received the e-mail) i called my credit card company - they investigated but were unable to help as I had responded to that email asking if my reservation was correct. At any rate, the person I spoke with misrepresented himself and his so-called company SEVERAL times and I was unable to cancel my $ 610.00 overpayment. DO NOT USE THIS COMPANY, LIARS, FRAUD, AND WORDS I CANNOT TYPE BC I AM A DECENT PERSON.
Kiwi.com - the worst online flight search engine. Thieves, I paid £458.20 for 1 piece of 20 kg luggage, return flight on the London - Larnaca (Cyprus) route. Never book flights with them, they will rob you!
DO NOT DO BUSINESS WITH THEM! There. I warned you. You will most likely lose your money like my son.
Took my payment and never issued my ticket, When I tracked it on there web site it said pending and still says pending after the flight left. I phoned the airline and they told me it was a blank reservation ( no details of my flight included). Have to wait two weeks and dispute the charge with my credit card company.
Do not use this site to book anything. They took my $1400 and did not book a flight. I am out that money plus more cause I then had to rebook with short notice.They do not answer calls or emails when they owe you.
Glenn Putt
Answer: No, this is not a legitimate site. They are scammers. Do not book with these people!
Answer: We have not received a single penny of the $1,376.54 USD the they stole from our credit card. Nothing but promises from them.! It's been 50 days since they took it,. And all they say is that it will take 10-15 days to process. Jeff T.
Answer: That's because they are scamming you. They might let you leave a message, but will only call you back if they think they have an opportunity to get even more money from you.
Answer: File a complaint with the Better Business Bureau. It will take time and be frustrating, but the BBB will get their attention.
Answer: Because they are not actually reserving your seat. The price they have given you is fictitious. Later they will say that the price has gone up, and you will be left stranded if you do not pay extra.
Answer: We have the same issue with this agency, they say they will refund money but they will not. Worst travel agency ever! DO NOT BUY ANYTHING FROM THIS COMPANY!
Answer: I would just call immediately after booking and every day thereafter since apparently them giving you a confirmation number and charging your credit card doesn't guarantee your ticket as in my case.
Answer: This 3rd party site is a total scam. They take payment send flight details but they never send your payment to the airlines. They keep it for themselves! So when you arrive for your flight you're not on it. Book direct to save yourself the hassle and the money that you'll never get back