MyFlightSearch

If I could give a negative rating for this site I would. They ripped my son off and stranded him at LAX. They forced him to buy another more expensive ticket and told him they would refund his original ticket price. Well it's been 4 months now and numerous phone calls and emails he has seen no refund. Now when he calls and sits on hold for up to two hours. He'll start to explain his situation they will immediately hang up on him. He's given up on getting his money back. If I had the resources I'd sue them and harass them until they went out of business. I hope those who read this flood this site with horrible reviews!
Mark

I booked with them last September, they could not confirm the ticket and I had to cancel in Oct. Ever since I emailed and called many times, still haven't got my refund yet! My situation is a bit complicated: the credit card I used to book was not in use anymore - got scammed and changed the card number. So I asked them to mail me the refund cheque, but every time I called, I was told to wait 1-2 billing cycles! So I've been waiting for over 3 months and have no idea how long I need to wait! Be very careful to book with them! The customer service is almost friendly, but just can't solve my problem apparently.

This company is the worst. They take your money and run. I booked a flight through them, and showed up at the airport for my flight. They then inform me that my reservation was cancelled. No email letting me know or anything. They said they would then refund my money, which they have not. I've had to dispute the transaction with them, because every time I called customer service, they would "transfer me" but then end the call hoping I would go away. They do this anytime they get a call from a customer who isn't satisfied. Total scam. Never use. I would give them 0 stars if I could. I cannot believe they are still in operation. Hope they get what's coming to them.

I booked a flight with this reseller on April 4 2020 for WestJet airlines, for some reason they voided the ticket without notifying me. Had I not called WestJet direct to check on this booking a week later my wife would of been stranded at the airport the day of her flight. When I called myflightsearch agent they gave me zero satisfaction, lied and refused refund for their error. This company has been the worst experience I have ever had with on line travel. I have never before taken the time to write a review but felt others need to be warned. I am forced to take this up with credit card company now

Do not use these people. I booked a fight round trip, now when I look at the information they sent me the return flight lists June 26, supposed to be June 22. My sister had a screen shot of exactly that. When I called an pointed out the mistake they told me it would be 100. Each (3) of us to change it... I went and paid that, then looked at the reviews here. If you read them you will find they apparently screw up the dates regularly, in my case I am guessing a program that goes a week. Anyway I called back to cancel and they keep telling me to cb in 3 hours their system is slow. I called my mastercard company to dispute the charges, the 300.00 from this morning is still pending... it's crazy. The email they sent me does not even have the airline listed. I am tearing my hair out

I cancelled my reservation for 317.57 and was refunded. A few weeks later I got a charge on my credit card for $3317. 57. They said they made a mistake and would refund that immediately. Not, it has been over three weeks now. After calling, they said sorry, it would be another week. A friend of mine did not cancel like I did and stayed with them. When he went to print his boarding pass at the airport, the name on the confirmation was different, causing him a long delay at the ticket counter. Be smart book with the airline directly.

We tried to make flight reservations in February for a March 17 flight. I received an email saying that there was a problem with our booking, but "don't worry. Your credit card has not been charged." We never received any confirmation email, but our credit card WAS charged almost $700. When we called them about it, they said it was no problem, they would refund our money by March 12. They didn't. Then it was supposed to be refunded by today. Still no refund. Why did it take less than one day to charge my card for tickets that were never reserved and yet it's taking 3 months to give me my money back?

This is the worse service and I use many web based travel services.
My flight information was in error and could have caused customs problems for me. I never received a confirmation email only a booking confirmation a d was unable to check in on line. Five calls to their customer service e were never called back. Once you are booked you will have problems with service including language difficulties. Use established devices or you will be sorry

I am experiencing the same thing everyone else is with regards to a refund. This incompetent fraud business took 347$ from me and continues to tell me it is being processed. They consistently tell me it is the bank delaying payment when it is their fault I am in this position to begin with. I purchased a ticket to fly my son out from FL and when he arrived he was told they cancelled the seat the night before and I had to pay additional costs to purchase another flight all while fighting with these incompetent morons for my money back. I strongly urge anyone that is considering this business to move along and DO NOT USE! I will definitely blast on FB and any other social media to ensure this scam is dissolved. I will be speaking with an attorney to determine what can be done at this point. I am 4 months in of being promised a refund. I no longer care about the money but will not stop until this company is gone