Just like others before me, I was scammed by this company impersonating United Airlines. It happened while I was standing in a security line at Newark International Airport. I knew I wasn't going to make my flight which was currently boarding and I scrambled to find out my options by googling United Airlines customer support. Instead of reaching the real United Airlines, I reached these bastards. I realized they were not the real United Airlines when a ticketing agent said the new ticket wasn't booked correctly and I shouldn't have been charged anything. After discovering who these bastards are from my credit card statement, I called them back demanding a refund. They said it would come within 5 business days. It never came. I opened a dispute case with my credit card company and also a complaint with the Better Business Bureau of Southern Nevada. They processed my refund only after being contacted by the BBB of Southern Nevada. I didn't stop there because they continue scamming people to this day. I recently opened a case with the FTC as well. I have one last trick up my sleeve that will perhaps stop them for good. Stay tuned...